À propos de ce cours
4.7
37 notes
14 avis
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Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
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Dates limites flexibles

Réinitialisez les dates limites selon votre disponibilité.
Niveau débutant

Niveau débutant

Heures pour terminer

Approx. 22 heures pour terminer

Recommandé : 4 weeks of study, 2-3 hours/week...
Langues disponibles

Anglais

Sous-titres : Anglais...
100% online

100% online

Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Dates limites flexibles

Dates limites flexibles

Réinitialisez les dates limites selon votre disponibilité.
Niveau débutant

Niveau débutant

Heures pour terminer

Approx. 22 heures pour terminer

Recommandé : 4 weeks of study, 2-3 hours/week...
Langues disponibles

Anglais

Sous-titres : Anglais...

Programme du cours : ce que vous apprendrez dans ce cours

Semaine
1
Heures pour terminer
1 heure pour terminer

Course Orientation

You will become familiar with the course, your classmates, and our learning environment. The orientation will also help you obtain the technical skills required for the course....
Reading
1 vidéo (Total 2 min), 5 lectures, 1 quiz
Reading5 lectures
Syllabus10 min
About the Discussion Forums10 min
Glossary10 min
Updating Your Profile10 min
Social Media10 min
Quiz1 exercice pour s'entraîner
Orientation Quiz10 min
Heures pour terminer
5 heures pour terminer

Week 1: Introduction and Who Are You?

Find out how the course will run and how we’ll use 2-Minute Challenges and expert commentary to give you a 3-D understanding of the material in this course. Establish and clarify your values and learn how they underpin your career....
Reading
25 vidéos (Total 101 min), 2 lectures, 5 quiz
Video25 vidéos
1.02: 2MC: Widowed Aunt2 min
1.1.1: What Do You Stand For? What Difference Do You Want to Make?3 min
1.2.1: 2MC - You Pick Two1 min
1.3.1: What Is a Two-Minute Challenge?2 min
1.3.2: 2MC – Inappropriate Email1 min
1.3.3: 2MCs in Real Life7 min
1.3.4: Iteration Makes Perfect – Using 2MCs to Learn and Practice Skills5 min
1.3.5: And the Inappropriate Email? Experts Comment7 min
1.4.1: Articulating Your Values – the Foundation for Your Reputation3 min
1.4.2: 2MC – Retirement Reception1 min
1.4.3: Who Are You, How Do You Know, and Why Does It Matter?4 min
1.4.4: The Beginning – Your Own Values3 min
1.4.5: How Your Reputation is Built on Values – Experts Comment7 min
1.5.1: Drafting a Personal Leadership Credo (PLC)2 min
1.5.2: 2MC – Dream Job, Bad Timing1 min
1.5.3: Putting What You Stand For on Paper3 min
1.5.4: Revisiting and Revising Your PLC6 min
1.5.5 How Your PLC Will Help You - Experts Comment7 min
1.6.1: Gotta Habit1 min
1.6.2: 2MC – Grandma's Sweater1 min
1.6.3: Habits - Act Out Your Values Even If You Are Under Pressure3 min
1.6.4: Turning What You Want to Do into Habits3 min
1.6.5: Habits Reflect Values – Experts Comment7 min
1.7.1: You Pick Two – Experts Comment7 min
Reading2 lectures
Week 1 Overview10 min
Week 1 Resources and References10 min
Quiz4 exercices pour s'entraîner
Lesson 1-3 Practice Quiz4 min
Lesson 1-4 Practice Quiz4 min
Lesson 1-5 Practice Quiz6 min
Week 1 Graded Quiz10 min
Semaine
2
Heures pour terminer
4 heures pour terminer

Week 2: Opening Up Problems through the Decision-Making Framework (DMF)

Learn a systematic approach to tackling any decision. ...
Reading
23 vidéos (Total 75 min), 2 lectures, 7 quiz
Video23 vidéos
2.2.1: 2MC: Puzzling Remarks1 min
2.3.1: A Method - the DMF2 min
2.3.2: 2MC - Stop Light min
2.3.3: DMF - Steps 1 to 33 min
2.3.4: The First Three Steps: Applied3 min
2.3.5: Why Do We Stop?1 min
2.4.1: More on the DMF1 min
2.4.2: 2MC - Dinner Receipts2 min
2.4.3: DMF - Steps 4 to 62 min
2.4.4: Steps 4 to 6 - Applied3 min
2.4.5: Other Ways to Open Up Problems2 min
2.5.1: The DMF In Action1 min
2.5.2: 2MC - Time Reporting2 min
2.5.3: DMF - Steps 1 to 3 in Action6 min
2.5.4: DMF - Steps 4 to 6 in Action4 min
2.5.5: Anticipate Outcomes to Prevent Problems6 min
2.6.1: Seeing the Invisible Pitfalls1 min
2.6.2: 2MC - Back Date1 min
2.6.3: Making the DMF a Habit5 min
2.6.4: More on Forming Habits7 min
2.6.5: Better Decisions Prevent and Solve Problems5 min
2.7.1:Other Frameworks: Experts Comment3 min
Reading2 lectures
Week 2 Overview10 min
Week 2 Resources and References10 min
Quiz6 exercices pour s'entraîner
Lesson 2-3 Practice Quiz4 min
Lesson 2-4 Practice Quiz2 min
Lesson 2-5 Practice Quiz4 min
Lesson 2-6 Practice Quiz2 min
Lesson 2-7 Practice Quiz2 min
Week 2 Graded Quiz10 min
Semaine
3
Heures pour terminer
4 heures pour terminer

Week 3: Career TRAGEDIES: Recognizing and Avoiding Them

Find out about nine common sources of problems at work, and how to identify them and stop them from derailing your day, your job, or your career....
Reading
23 vidéos (Total 69 min), 2 lectures, 6 quiz
Video23 vidéos
3.2.1: 2MC - Office Supplies1 min
3.3.1: Identifying Conflicts with Your Instincts1 min
3.3.2: 2MC - Fare Plus Five2 min
3.3.3: Temptation, Rationalization, and Ambition3 min
3.3.4: Overconfidence3 min
3.3.5: Fare Plus Five - Outcome5 min
3.4.1: Group, Peer, and Authority Pressure1 min
3.4.2: 2MC - Pose as a Customer1 min
3.4.3: How Pressure Arises2 min
3.4.4: What the Research Says - Asch6 min
3.4.5: Outcome … Speaking of Tragedies3 min
3.5.1: Identifying Conflicts with your Feelings1 min
3.5.2: 2MC - Safe Rides1 min
3.5.3: Entitlement5 min
3.5.4: Deception, Incrementalism, and Embarrassment7 min
3.5.5: Catching EDIE in the Act1 min
3.6.1: S Is for Stupid Systems1 min
3.6.2: 2MC - Parking Permit1 min
3.6.3: What Do You Do When You Find One?2 min
3.6.4: Choosing Your Battles3 min
3.6.5: Change Is Possible2 min
3.7.1: TRAGEDIES: Experts Comment8 min
Reading2 lectures
Week 3 Overview10 min
Week 3 Resources and References10 min
Quiz5 exercices pour s'entraîner
Lesson 3-3 Practice Quiz6 min
Lesson 3-4 Practice Quiz6 min
Lesson 3-5 Practice Quiz6 min
Lesson 3-6 Practice Quiz4 min
Week 3 Graded Quiz10 min
Semaine
4
Heures pour terminer
5 heures pour terminer

Week 4: Knowing What To Do Isn't Enough – How Do You Say It?

Develop personal scripts for difficult situations....
Reading
24 vidéos (Total 90 min), 2 lectures, 6 quiz
Video24 vidéos
4.2.1: 2MC - Cover for Your Friend1 min
4.3.1: Personal Scripts - Finding the Words2 min
4.3.2: 2MC - Employee Discount1 min
4.3.3: Different Scripts for Different Purposes6 min
4.3.4: Preparing Scripts4 min
4.3.5: Scripts Show Who You Are6 min
4.4.1: Framing and Mindset min
4.4.2: 2MC - Family Plans1 min
4.4.3: Framing as the Backdrop for Personal Scripts4 min
4.4.4: How You Say It Matters3 min
4.4.5: Family Plans - Outcome1 min
4.5.1: Constructing Your Personal Scripts1 min
4.5.2: 2MC - Video Games1 min
4.5.3: How To Construct an Effective Script5 min
4.5.4: Test Drive - and Listen Out For Others' Scripts5 min
4.5.5: Scripts Alone Don't Fix the Problem3 min
4.6.1: Personal Scripts - Ask the Experts3 min
4.6.2: 2MC: Personal Services1 min
4.6.3: Experts' Suggestions on Creating Personal Scripts4 min
4.6.4: Personal Scripts: Experts' Examples5 min
4.6.5: Experts on the 2MC5 min
4.7.1: Outcome - Cover for Your Friend6 min
Lesson 4.8: Prevent & Solve Problems for Yourself7 min
Reading2 lectures
Week 4 Overview10 min
Week 4 Resources and References10 min
Quiz5 exercices pour s'entraîner
Lesson 4-3 Practice Quiz10 min
Lesson 4-4 Practice Quiz4 min
Lesson 4-5 Practice Quiz10 min
Lesson 4-6 Practice Quiz6 min
Week 4 Graded Quiz10 min
4.7
14 avisChevron Right

Meilleurs avis

par YZFeb 24th 2018

My Alma Mater! Life-saving course for a rookie professional like me. Thoughtfully designed and presented. Thanks!

par SMJul 29th 2016

This was a great course, lots of information on analyzing problems at work and coming up with the best solutio

Enseignant

Avatar

C. K. Gunsalus

Director of the National Center for Professional and Research Ethics (NCPRE), Professor Emerita of Business, and Research Professor at the Coordinated Science Laboratory

À propos de University of Illinois at Urbana-Champaign

The University of Illinois at Urbana-Champaign is a world leader in research, teaching and public engagement, distinguished by the breadth of its programs, broad academic excellence, and internationally renowned faculty and alumni. Illinois serves the world by creating knowledge, preparing students for lives of impact, and finding solutions to critical societal needs. ...

À propos de la Spécialisation Professional IQ: Preventing and Solving Problems at Work

In this Specialization, Professional IQ: Preventing Solving Problems at Work, learners use real-world dilemmas and ethical problems experienced by professionals around the world to clarify and articulate their personal values as a foundation for the issues they face. Many successful people use these skills every day—and you should too: making strong decisions; recognizing and avoiding career-damaging pitfalls; preventing and resolving conflicts so as to be value-added members of teams; knowing how and when to apologize effectively; knowing how to ask constructive questions that advance work; and honing leadership skills—whether for being influential at work or holding a position of authority. Learners develop a Personal Leadership Credo, as part of a portfolio applying the skills from the course in situations that learners develop themselves. This Specialization features guest speakers from the following organizations: The University of Illinois Community Credit Union; ZipDX; Rosentreter Group; University of Kansas; Studio Helix Medical Exercise and Bodywork, LLC; Advanced Micro Devices; Vedder Price, P.C.; Circuit Court of Cook County; Sierra Training Associates Inc.; and the University of Illinois at Urbana-Champaign. For the names and biographies of individual guest speakers, please see the "Guest Experts" page within each course....
Professional IQ: Preventing and Solving Problems at Work

Foire Aux Questions

  • Une fois que vous êtes inscrit(e) pour un Certificat, vous pouvez accéder à toutes les vidéos de cours, et à tous les quiz et exercices de programmation (le cas échéant). Vous pouvez soumettre des devoirs à examiner par vos pairs et en examiner vous-même uniquement après le début de votre session. Si vous préférez explorer le cours sans l'acheter, vous ne serez peut-être pas en mesure d'accéder à certains devoirs.

  • Lorsque vous vous inscrivez au cours, vous bénéficiez d'un accès à tous les cours de la Spécialisation, et vous obtenez un Certificat lorsque vous avez réussi. Votre Certificat électronique est alors ajouté à votre page Accomplissements. À partir de cette page, vous pouvez imprimer votre Certificat ou l'ajouter à votre profil LinkedIn. Si vous souhaitez seulement lire et visualiser le contenu du cours, vous pouvez accéder gratuitement au cours en tant qu'auditeur libre.

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