Avis et commentaires pour d'étudiants pour Certificat professionnel de spécialiste de l'engagement client IBM par IBM
À propos du cours
51 - 75 sur 97 Avis pour Certificat professionnel de spécialiste de l'engagement client IBM
par Shafiq A
•Jan 20, 2020
The course is excellent, Lot of practical assignments which helped me to learn skills and apply them in real-world scenarios.
par Michael S S
•Jan 07, 2020
This has been a very good course. I think all service organizations should have their employees./support agents take this.
par ARMAN D
•Oct 20, 2019
it was very useful and interesting I hope it will be some other courses more about IT SUPPORT specifically too
par BHUPESA K P
•Feb 17, 2020
Its unbelievable, I feel, this course improve my soft skill and confidence. Thanks coursera and thanks IBM.
par Andrea P
•Oct 06, 2019
great course and great/clear videos, explanations and excercise to develop these essential skills
par Mariyam F S
•Aug 01, 2019
An excellent experience and in-depth learning about customer relationship and engagement process.
par Lal P C
•Jul 18, 2019
Really very nice course . Which give details description of Customer Service and it's aspects.
par Julian K
•May 10, 2019
It is very helpful and i would recommend that everyone gets an opportunity to do this course.
par Amron D B
•Feb 22, 2020
I have so many knowledge i got here in Coursea. Thanks so much for being as Onliner student.
par Hugo E G L
•Dec 25, 2019
Great one! It has all the foundational skills that a customer service representative needs.
par Mariya H
•Sep 12, 2019
Helped me identify weak areas and improve them by taking quizzes and assignments seriously!
par Isah B A
•Sep 24, 2019
The modules are very enlightening and educative. I recommend everyone to take this course.
par Finny C
•Jul 07, 2019
Its very useful and hope to get placement in IBM customer Support
par UZOKA K C
•Feb 22, 2020
This course is exceptional. It is the best I have come across.
par RAKESH K P
•Oct 04, 2019
This course is too god for a customer support executive
par Rayan Z
•Jul 13, 2019
I really enjoyed taking this course and learned a lot.
par STEVEN C
•Jul 08, 2019
A fantastic mix of video, text, quiz and assignments.
par Osuobeni J E
•Mar 05, 2020
It's a great course on customer support
par Stanley A R
•Sep 30, 2019
Excellent course! Enjoyed it very much
par Mario S M
•Oct 13, 2019
Very interesting. I liked it so much!
par Dinesh P
•Sep 18, 2019
It was challenging but interesting.
par Leon R C P
•Jan 18, 2020
Excelente curso, muy recomendable.
par Olusola K
•Mar 31, 2020
The best online course i ever had
par Panagiotis M
•May 27, 2019
It was a very informative course
par Arbish
•Feb 24, 2020
this is one of the best course
