À propos de ce cours
4.7
4,456 notes
916 avis
100 % en ligne

100 % en ligne

Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Dates limites flexibles

Dates limites flexibles

Réinitialisez les dates limites selon votre disponibilité.
Niveau débutant

Niveau débutant

Heures pour terminer

Approx. 24 heures pour terminer

Recommandé : 8 - 10 hours per week...
Langues disponibles

Anglais

Sous-titres : Anglais, Arabe

Compétences que vous acquerrez

Domain Name System (DNS)Ipv4Network ModelTroubleshooting
100 % en ligne

100 % en ligne

Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Dates limites flexibles

Dates limites flexibles

Réinitialisez les dates limites selon votre disponibilité.
Niveau débutant

Niveau débutant

Heures pour terminer

Approx. 24 heures pour terminer

Recommandé : 8 - 10 hours per week...
Langues disponibles

Anglais

Sous-titres : Anglais, Arabe

Programme du cours : ce que vous apprendrez dans ce cours

Semaine
1
Heures pour terminer
3 heures pour terminer

Introduction to Networking

Welcome to the Networking course of the IT Support Professional Certificate! In the first week of this course, we will cover the basics of computer networking. We will learn about the TCP/IP and OSI networking models and how the network layers work together. We'll also cover the basics of networking devices such as cables, hubs and switches, routers, servers and clients. We'll also explore the physical layer and data link layer of our networking model in more detail. By the end of this module, you will know how all the different layers of the network model fit together to create a network....
Reading
15 videos (Total 47 min), 7 lectures, 5 quiz
Video15 vidéos
The TCP/IP Five-Layer Network Model5 min
Alex Why Networking1 min
Cables4 min
Hubs and Switches2 min
Routers2 min
Servers and Clients2 min
Sergio Being A Network Engineer1 min
Moving Bits Across the Wire2 min
Twisted Pair Cabling and Duplexing1 min
Network Ports and Patch Panels2 min
Ethernet and MAC Addresses6 min
Unicast, Multicast, and Broadcast1 min
Dissecting an Ethernet Frame5 min
Victor Escobedo: Practical Experience in IT1 min
Reading7 lectures
Navigating Coursera10 min
Program Surveys10 min
How to Use Discussion Forums10 min
Get to Know Your Classmates10 min
The OSI Networking Model10 min
Ethernet Over Twisted Pair Technologies10 min
Graded Plugin10 min
Quiz5 exercices pour s'entraîner
TCP/IP6 min
Networking Devices6 min
The Physical Layer4 min
The Data Link Layer6 min
Networking Basics32 min
Semaine
2
Heures pour terminer
2 heures pour terminer

The Network Layer

In the second week of this course, we'll explore the network layer in more depth. We'll learn about the IP addressing scheme and how subnetting works. We'll explore how encapsulation works and how protocols such as ARP allow different layers of the network to communicate. We'll also cover the basics of routing, routing protocols, and how the Internet works. By the end of this module, you'll be able to describe the IP addressing scheme, understand how subnetting works, perform binary math to describe subnets, and understand how the Internet works. ...
Reading
17 videos (Total 67 min), 3 lectures, 4 quiz
Video17 vidéos
The Network Layer1 min
IP Addresses2 min
IP Datagrams and Encapsulation6 min
IP Address Classes3 min
Address Resolution Protocol2 min
Sergio Path1 min
Subnetting2 min
Subnet Masks7 min
Basic Binary Math6 min
CIDR4 min
Basic Routing Concepts8 min
Routing Tables3 min
Interior Gateway Protocols5 min
Exterior Gateway Protocols3 min
Non-Routable Address Space3 min
Alex Good Story1 min
Reading3 lectures
Routing Protocol Examples10 min
RFCs and Standards10 min
Graded Plugin10 min
Quiz4 exercices pour s'entraîner
The Network Layer4 min
Subnetting6 min
Routing6 min
The Network Layer32 min
Semaine
3
Heures pour terminer
4 heures pour terminer

The Transport and Application Layers

In the third week of this course, we'll explore the transport and application layers. By the end of this module, you'll be able to describe TCP ports and sockets, identify the different components of a TCP header, show the difference between connection-oriented and connectionless protocols, and explain how TCP is used to ensure data integrity....
Reading
10 videos (Total 43 min), 1 lecture, 4 quiz
Video10 vidéos
The Transport Layer3 min
Dissection of a TCP Segment5 min
TCP Control Flags and the Three-way Handshake5 min
TCP Socket States3 min
Connection-oriented and Connectionless Protocols4 min
Firewalls2 min
The Application Layer3 min
The Application Layer and the OSI Model2 min
All the Layers Working in Unison11 min
Reading1 lecture
System Ports versus Ephemeral Ports10 min
Quiz3 exercices pour s'entraîner
The Transport Layer8 min
The Application Layer6 min
The Transport and Application Layer28 min
Semaine
4
Heures pour terminer
3 heures pour terminer

Networking Services

In the fourth week of this course, we'll explore networking services. We'll learn about why we need DNS and how it works. We'll also show you why DHCP makes network administration a simpler task. By the end of this module, you'll be able to do describe how DNS and DHCP work, how NAT technologies help keep networks secure, and how VPNs and proxies help users connect and stay secured....
Reading
15 videos (Total 70 min), 2 lectures, 6 quiz
Video15 vidéos
Why do we need DNS?4 min
The Many Steps of Name Resolution8 min
DNS and UDP6 min
Sergio IT Great Field1 min
Resource Record Types8 min
Anatomy of a Domain Name3 min
DNS Zones4 min
Overview of DHCP4 min
DHCP in Action5 min
Basics of NAT4 min
NAT and the Transport Layer4 min
NAT, Non-Routable Address Space and the Limits of IPv43 min
Virtual Private Networks4 min
Proxy Services4 min
Reading2 lectures
IPv4 Address Exhaustion10 min
Graded Plugin10 min
Quiz6 exercices pour s'entraîner
Name Resolution6 min
Name Resolution in Practice8 min
Dynamic Host Configuration Protocol6 min
Network Address Translation6 min
VPNs & Proxies6 min
Networking Services32 min
4.7
916 avisChevron Right
Orientation de carrière

29%

a commencé une nouvelle carrière après avoir terminé ces cours
Avantage de carrière

83%

a bénéficié d'un avantage concret dans sa carrière grâce à ce cours
Promotion de carrière

10%

a obtenu une augmentation de salaire ou une promotion

Meilleurs avis

par BCJun 24th 2018

I loved this course. When I had issues support was awesome sauce. I really enjoyed the puns this instructor used to keep you from going off in a daze. I really wish I would have found Coursera sooner.

par JPJan 26th 2018

A lot of information, but i feel like i fully understand core networking concepts. A lot of this info has helped me comprehend what will be required for me when I take my Network + certification exam.

Enseignant

À propos de Google

The IT Support Professional Certificate program is part of Grow with Google, an initiative that draws on Google's 20-year history of building products, platforms, and services that help people and businesses grow. Through programs like these, we aim to help everyone– those who make up the workforce of today and the students who will drive the workforce of tomorrow – access the best of Google’s training and tools to grow their skills, careers, and businesses....

À propos de la Spécialisation Google IT Support Professional Certificate

This five-course certificate, developed by Google, includes innovative curriculum designed to prepare you for an entry-level role in IT support. A job in IT can mean in-person or remote help desk work in a small business or at a global company like Google. If you’ve been tinkering with IT or are new to the field, you’re at the right place. The program is part of Grow with Google, a Google initiative to help create economic opportunities for all Americans. Check out this video to learn more. Upon completion of the certificate, you can share your information with top employers like Cognizant, GE Digital, H&R Block, Hulu, J.M. Smucker, Infosys, Intel, KForce, MCPc, PNC Bank, RICOH USA, Sprint, TEKSystems, UPMC, Veterans United Home Loans, Walmart and their subsidiaries, and of course, Google. Through a mix of video lectures, quizzes, and hand-on labs and widgets, the program will introduce you to troubleshooting and customer service, networking, operating systems, system administration and security. Along the way, you’ll hear from Googlers with unique backgrounds whose own foundation in IT support served as a jumping off point for their careers. By dedicating 8-10 hours a week, you can complete the certificate in about eight months. You can skip through content that you might already know and speed ahead to the graded assessments. Except as otherwise noted, the contents on this site are licensed under a Creative Commons Attribution-ShareAlike 4.0 International License....
Google IT Support Professional Certificate

Foire Aux Questions

  • Une fois que vous êtes inscrit(e) pour un Certificat, vous pouvez accéder à toutes les vidéos de cours, et à tous les quiz et exercices de programmation (le cas échéant). Vous pouvez soumettre des devoirs à examiner par vos pairs et en examiner vous-même uniquement après le début de votre session. Si vous préférez explorer le cours sans l'acheter, vous ne serez peut-être pas en mesure d'accéder à certains devoirs.

  • Lorsque vous vous inscrivez au cours, vous bénéficiez d'un accès à tous les cours du Certificat, et vous obtenez un Certificat lorsque vous avez réussi. Votre Certificat électronique est alors ajouté à votre page Accomplissements. À partir de cette page, vous pouvez imprimer votre Certificat ou l'ajouter à votre profil LinkedIn. Si vous souhaitez seulement lire et visualiser le contenu du cours, vous pouvez accéder gratuitement au cours en tant qu'auditeur libre.

D'autres questions ? Visitez le Centre d'Aide pour les Etudiants.