À propos de ce cours
4.7
3 notes
Spécialisation
100 % en ligne

100 % en ligne

Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Dates limites flexibles

Dates limites flexibles

Réinitialisez les dates limites selon votre disponibilité.
Niveau intermédiaire

Niveau intermédiaire

Heures pour terminer

Approx. 20 heures pour terminer

Recommandé : 6 weeks of study, 1-2 hours per week...
Langues disponibles

Chinois (simplifié)

Sous-titres : Chinois (simplifié), Espagnol, Anglais...
Spécialisation
100 % en ligne

100 % en ligne

Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Dates limites flexibles

Dates limites flexibles

Réinitialisez les dates limites selon votre disponibilité.
Niveau intermédiaire

Niveau intermédiaire

Heures pour terminer

Approx. 20 heures pour terminer

Recommandé : 6 weeks of study, 1-2 hours per week...
Langues disponibles

Chinois (simplifié)

Sous-titres : Chinois (simplifié), Espagnol, Anglais...

Programme du cours : ce que vous apprendrez dans ce cours

Semaine
1
Heures pour terminer
5 heures pour terminer

预算 Budgeting

在进行预算时,凯萨琳要求经理们在开销上持平。杰克却不理会这请求,反而认为多花费在宣传上可增进销售量。你觉得凯萨琳会如何处理这状况? 这一周,你会看到凯萨琳和杰克讨论他的预算,也会观察到她如何利用问题来协助杰克找出可以符合两人需求的办法。这周结束后,你所提出的问题是不仅能够主导开放与诚实的对谈,而且显示出建设性的结果。 While in the budgeting process, Catherine asks managers to keep their expenses flat. Jake, however, ignores this request believing he can increase sales by spending more on promotions. How do you think Catherine handles this situation? In this week, you’ll watch Catherine and Jake talk about his budget. You’ll observe how she uses questions to help Jake think of ways to meet both of their needs. After completing this week, you’ll be able to form questions that lead to open and honest conversations and produce positive results....
Reading
6 vidéos (Total 30 min), 11 lectures, 7 quiz
Video6 vidéos
1.4 Probing Questions3 min
1.10 Open Communication5 min
1.12 Forming Yes/No Questions6 min
1.14 Forming WH questions5 min
1.19 Review: Budgeting5 min
Reading11 lectures
1.1 Weekly Goals and Advice from Instructors10 min
1.3 Vocabulary Preview: Budgeting10 min
1.5 "How to Ask the Right Questions: A Framework for Asking"10 min
1.7 Probing Question Stems10 min
1.9 Asking the right questions? Have Intellectual Curiosity10 min
Bonus: Worksheet for Practicing How to Say Numbers10 min
Bonus: "Sensitivity to Criticism Test"10 min
1.15 "Your Company's Culture" An article with lots of WH-questions10 min
1.17 "Getting to Yes: Interest versus Positions"10 min
1.18 Budget Review Worksheet (Use with Review: Budgeting)10 min
1.22 Quizlet Vocabulary Practice: Budgeting10 min
Quiz6 exercices pour s'entraîner
1.6 Probing Questions8 min
1.8 Probing Question Stems2 min
1.11 Open Communication8 min
1.13 Forming Yes/No Questions8 min
1.16 Forming WH Questions8 min
1.21 Week 1 Test26 min
Semaine
2
Heures pour terminer
5 heures pour terminer

预测 Forecasting

你已经完成数据收集、分析报告以及预测。现在,你必须要清楚解释你的结论。这周结束后,你对这艰难的任务有充分的准备,练习实用的语言来描述图表所要表达的故事。在接受挑战时,保持冷静及避免存有戒心的情况下采用策略。在挑战篇中,有凯萨琳做为一个范例,你将会有个好的开始。You’ve collected the data, done the analysis, made the forecasts. Now, you must be able to clearly explain your conclusions. After completing this week, you’ll be more prepared for this difficult task. You’ll practice useful language for describing the whole story represented in your charts and graphs and use strategies for staying calm and avoiding defensiveness when challenged. With Catherine as a model in The Challenge, you’ll be off to a good start....
Reading
6 vidéos (Total 32 min), 9 lectures, 6 quiz
Video6 vidéos
2.4 Answering Questions Without Defensiveness4 min
2.6 Chart Communication5 min
2.11 Transition phrases for Contrast and Additions4 min
2.13 Transition Phrases for Cause and Effect4 min
2.17 Review (Watch with Companion Worksheet)9 min
Reading9 lectures
2.1 Weekly Goals and Advice from Instructors10 min
2.3 Vocabulary Preview: Forecasting10 min
2.7 "How to Give a Great Financial Presentation" (by telling a story)10 min
2.8 "Secrets of Reading Financial Reports"10 min
2.9 How to Organize your Story and Other Hints10 min
Bonus: "4 Magic Phrases"10 min
2.15 More Transition Phrases for Cause/Effect, Contrast and Addition10 min
2.16 Review Companion Worksheet10 min
2.21 Quizlet Vocabulary Practice: Forecasting10 min
Quiz5 exercices pour s'entraîner
2.5 Answering Questions Without Defensiveness8 min
2.10 Chart Communication/Storytelling14 min
2.12 Transition Phrases for Contrast and Additions10 min
2.14 Transition Phrases for Cause and Effect8 min
2.20 Week 2 Chapter Test24 min
Semaine
3
Heures pour terminer
5 heures pour terminer

采购 Purchasing

要核准大量开支表示需花好几个小时来互相迁就、说服及退让。这可能会是一段痛苦的过程,但无需如此。只要照着流程走会解除这痛苦,学习语言和流程能够成功地达成大家开心的协议。这周结束后,你将会按照流程和利用语言谈判双赢的解决之道,也能辨识出道德伦理上诡计端倪的情况,这时是表现出你诚实正直的品格。Approving a large expenditure means many hours of giving and taking, of persuading and conceding. This can be a painful process, but it doesn’t need to be. Follow a process that will take the pain away. Learn the language and the process for successfully negotiating solutions where everyone is happy. After completing this week, you’ll be able to follow a process and use the language for negotiating win-win solutions. You’ll also be able to recognize tricky ethical situations where your integrity can shine....
Reading
6 vidéos (Total 29 min), 8 lectures, 7 quiz
Video6 vidéos
3.4 Making Concessions4 min
3.8 Maintaining Integrity4 min
3.13 Persuasive Language-Logic5 min
3.16 Phrases for Concession3 min
3.19 Review8 min
Reading8 lectures
3.1 Weekly Goals and Advice from Instructors10 min
3.3 Vocabulary Preview: Purchasing10 min
3.5 Conceed to Your Ego: A Video10 min
3.9 Five Ways to See if your Business Integrity is Showing10 min
3.11 "The 6 Types of Socratic Questions"10 min
3.15 More Phrases for Concession and Counter Arguments10 min
3.18 Review Companion Worksheet: How to Negotiate a Win Win10 min
3.23 Quizlet Vocabulary Practice: Purchasing10 min
Quiz6 exercices pour s'entraîner
3.7 Making Concessions10 min
3.10 Maintaining Integrity10 min
3.12 Socratic Questions and Business Integrity Showing6 min
3.14 Persuasive Language-Logic8 min
3.17 Phrases for Concession8 min
3.22 Week 3 Chapter Test12 min
Semaine
4
Heures pour terminer
5 heures pour terminer

稽核 Auditing

「你需要什么文件 ?」、「对不起,我没有时间。」这些用语在准备稽核作业时是很普遍听到的。你需有强大权力才可使每人都做到你要求做的事吗? 虽然你没有这权力,但绝对是有能力主导他人。这周结束后,你会辨别五大权力,对积极互动产生影响力,以及使用有目的性意义口吻的字词。 “What documentation do you need?” “I’m sorry, but I don’t have time.” These statements are commonly heard while preparing for an audit. Do you have to have super powers to get everyone to just do what you ask? Although you may not have super powers, you definitely have the power to lead others. After completing this week, you’ll be able to recognize 5 types of power, influence positive interactions, and find words that carry the tone of your intended meaning. ...
Reading
6 vidéos (Total 32 min), 10 lectures, 6 quiz
Video6 vidéos
4.4 Types of Power4 min
4.8 How to Use Different Types of Power4 min
4.12 Speaking Tone5 min
4.17 Writing Tone7 min
4.19 Review: Auditing6 min
Reading10 lectures
4.1 Weekly Goals and Advice From Instructors10 min
4.3 Vocabulary Preview: Auditing10 min
4.5 Auditors and Power Relationships: How Can We Get Along?10 min
4.6 William Ury: "NO Means Yes" ~ Tell that to Your Auditor!10 min
4.9 "Five Ways To Get Anyone To Do Anything"10 min
4.13 Sound of Confidence: Amy Cuddy's Power Poses10 min
4.14 Three Productive Language Choices10 min
4.16 Companion Email for "Writing Tone" Instructional Video: Delay in analytic software launch10 min
Bonus: Super Cool Comparison Tool for Analyzing How Well Your Writing Style Matches Others10 min
4.22 Quizlet Vocabulary Practice: Auditing10 min
Quiz5 exercices pour s'entraîner
4.7 Types of Power8 min
4.11 Using Different Types of Power6 min
4.15 Speaking Tone and Body Language8 min
4.18 Writing Tone6 min
4.21 Week 4 Chapter Test10 min

Enseignants

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Andrea Mürau Haraway

International Educator
Arizona State University, Global Launch
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Wanda Huber

International Educator
Arizona State University Global Launch
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Jenny Young

International Educator
Arizona State University Global Launch
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Beatriz Fuentes-Anderson

International Educator
Arizona State University Global Launch

À propos de Arizona State University

Arizona State University has developed a new model for the American Research University, creating an institution that is committed to excellence, access and impact. ASU measures itself by those it includes, not by those it excludes. ASU pursues research that contributes to the public good, and ASU assumes major responsibility for the economic, social and cultural vitality of the communities that surround it. ...

À propos de la Spécialisation 商务英语课程 Business English

本专业化课程可作为商务英语导论,你将学到各项主题沟通,例如管理、财务和营销。你也将会写提案、执行摘要和营销数据。你也会学到所需的语言结构来召开会议、达到销售目标、以及和其他企业交易谈判。在总体计划案,你将用英文来应用这些技能来沟通和发表新产品,并确认商务执行部门使用多样化的语言能力工具,可实际运用在商务情境和各种的实用状况。 This Specialization serves as an introduction to Business English, where you will learn to communicate about topics such as management, finance and marketing. You will also write proposals, executive summaries, and marketing materials. You will also learn the necessary language structures to run a meeting, achieve sales, and negotiate other business transactions. In the Capstone Project, you will apply these skills to communicate and launch a new product in English, making sure that business executives have a variety of linguistic tools with practical applications in business scenarios in a variety of functional areas....
商务英语课程 Business English

Foire Aux Questions

  • Une fois que vous êtes inscrit(e) pour un Certificat, vous pouvez accéder à toutes les vidéos de cours, et à tous les quiz et exercices de programmation (le cas échéant). Vous pouvez soumettre des devoirs à examiner par vos pairs et en examiner vous-même uniquement après le début de votre session. Si vous préférez explorer le cours sans l'acheter, vous ne serez peut-être pas en mesure d'accéder à certains devoirs.

  • Lorsque vous vous inscrivez au cours, vous bénéficiez d'un accès à tous les cours de la Spécialisation, et vous obtenez un Certificat lorsque vous avez réussi. Votre Certificat électronique est alors ajouté à votre page Accomplissements. À partir de cette page, vous pouvez imprimer votre Certificat ou l'ajouter à votre profil LinkedIn. Si vous souhaitez seulement lire et visualiser le contenu du cours, vous pouvez accéder gratuitement au cours en tant qu'auditeur libre.

  • This specialization was designed for business professionals and executives with an intermediate level of English. This means you can hold basic conversations in English, you can read, understand, and write simple emails, and you can understand some of what you hear in the English language news.

    More specifically, your linguistic competence can be measured by your scores on the TOEFL iBT or IELTS exams. A minimum score of 4 on the IELTS exam or 31 or higher on the TOEFL iBT exam indicate an intermediate level. (Obtaining official test scores is not necessary to participate in the specialization. These scores serve only as a point of reference for learners.)

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