Healthcare Foundations for Administrative Careers. This specialization introduces concepts for healthcare organization administration and operations.

4.6

étoiles

354 évaluations

Margaret Kilduff, Ph.D.

12 398 déjà inscrits

Offert par

Spécialisation Healthcare Organization OperationsRutgers, l'université d'État du New Jersey

Compétences que vous acquerrez

À propos de ce Spécialisation

4 520 consultations récentes

The healthcare tetralogy specialization is intended for anyone interested in healthcare organization as practiced in the United States. A range of healthcare organizations are discussed (e.g., medical, dental, pharmaceutical, and public health). The specialization is particularly useful to anyone working in the healthcare industry who either has: 1) a developing interest in the issues important to the administration of healthcare organization operations; or 2) some expertise, but wishes an overview or refresher of the issues. However, those who do not work in the healthcare industry, but who interact with healthcare organizations of any type as patients/consumers will also find the specialization informative. Through the four courses in the specialization, you will cover many aspects of healthcare organization operations including the relationship between healthcare organizations and the health system as well as health care delivery, business process management, and quality improvement within healthcare organizations. Upon completion of the specialization, those who interact with healthcare organizations as patients/consumers will have a better understanding of the issues involved in the effective administration of healthcare organizations and operations. Those working in the healthcare industry, upon completion of the specialization, will be better able to contribute to the effective administration of the healthcare organization’s operations.

Projet d'apprentissage appliqué

The capstone project for each course requires learners to critically synthesize the material from the course to create a healthcare organization and communicate/present aspects of that organization’s operations to their learner colleagues. Each project is presented to learner colleagues via the peer-review feature and each learner evaluates the project of two learner colleagues. The peer-review feature is chosen because each project is presented from the perspective of the Chief Executive Officer (CEO) of that organization. One skill required of all CEOs is the ability to present their thinking and conclusions to others and expect evaluation and feedback. Another skill required of all CEOs is the ability to critically evaluate the presentation, thinking, and conclusions of others. The format of the communication/presentation is different for each course and reflects communication/presentation strategies of importance to CEOs of healthcare organizations.

Certificat partageable

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Cours en ligne à 100 %

Commencez dès maintenant et apprenez aux horaires qui vous conviennent.

Planning flexible

Définissez et respectez des dates limites flexibles.

Niveau débutant

Approximativement 4 mois pour terminer

Rythme recommandé de 4 heures/semaine

Anglais

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Certificat partageable

Obtenez un Certificat lorsque vous terminez

Cours en ligne à 100 %

Commencez dès maintenant et apprenez aux horaires qui vous conviennent.

Planning flexible

Définissez et respectez des dates limites flexibles.

Niveau débutant

Approximativement 4 mois pour terminer

Rythme recommandé de 4 heures/semaine

Anglais

Votre entreprise pourrait-elle bénéficier de la formation des employés à des compétences recherchées ?

Essayez Coursera pour les affaires

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Comment fonctionne la Spécialisation

Suivez les cours

Une Spécialisation Coursera est une série de cours axés sur la maîtrise d'une compétence. Pour commencer, inscrivez-vous directement à la Spécialisation ou passez en revue ses cours et choisissez celui par lequel vous souhaitez commencer. Lorsque vous vous abonnez à un cours faisant partie d'une Spécialisation, vous êtes automatiquement abonné(e) à la Spécialisation complète. Il est possible de terminer seulement un cours : vous pouvez suspendre votre formation ou résilier votre abonnement à tout moment. Rendez-vous sur votre tableau de bord d'étudiant pour suivre vos inscriptions aux cours et vos progrès.

Projet pratique

Chaque Spécialisation inclut un projet pratique. Vous devez réussir le(s) projet(s) pour terminer la Spécialisation et obtenir votre Certificat. Si la Spécialisation inclut un cours dédié au projet pratique, vous devrez terminer tous les autres cours avant de pouvoir le commencer.

Obtenir un Certificat

Lorsque vous aurez terminé tous les cours et le projet pratique, vous obtiendrez un Certificat que vous pourrez partager avec des employeurs éventuels et votre réseau professionnel.

Ce Spécialisation compte 4 cours

Cours1

Cours 1

Healthcare Organizations and the Health System

4.5

étoiles

271 évaluations

Have you ever been in a healthcare waiting room and thought about how the organization could be more efficient? For example, have you found yourself thinking about how to reduce the amount of time spent waiting? Or do you work in a healthcare organization and find yourself thinking about how to improve the organization? If you have, this course is for you. Course content includes an overview of healthcare organizations, their administration and management, and their governance.

The course provides links to external sites to connect you to the larger "real world" of healthcare organizations. The links also serve as resources you can take with you after you complete the course experience. And because everyone loves a road trip/field trip, there are also "virtual field trips" to the often hidden places of interest on the web. The course format is readings, videos, quizzes, and an electronic poster project. The poster project requires you to synthesize course material to design a healthcare organization and governance structure the way you would have things run in the best of all worlds. The electronic poster file is an artifact of the course which you can circulate to colleagues or use for a talk or presentation event.

Cours2

Cours 2

Health Care Delivery in Healthcare Organizations

4.8

étoiles

97 évaluations

Have you ever needed health care and thought that there must be better ways to get or deliver health care? For example, have you found yourself thinking that there should be a way to get a diagnostic test or treatment at home? Or do you work in a healthcare organization and find yourself thinking that there must be better ways to deliver health care? If you have, this course is for you. Course content includes an overview of health care delivery including healthcare consumerism, the patient's perspective, health care delivery for sickness and treatment, as well as health care delivery for health and wellness. The course provides links to external sites to connect you to the larger "real world" of healthcare organizations and health care delivery. The links also serve as resources you can take with you after you complete the course experience. And because everyone loves a road trip/field trip, there are also "virtual field trips" to the often hidden places of interest on the web. The course format is readings, videos, quizzes, and a brief electronic PowerPoint presentation project (PowerPoint only - no oral presentation). The PowerPoint project requires you to synthesize course material to design a patient-centered health care delivery system the way you would have things run in the best of all worlds. The electronic PowerPoint presentation file is an artifact of the course which you can circulate to colleagues or use for a talk or presentation event.

Cours3

Cours 3

Business Process Management in Healthcare Organizations

4.6

étoiles

138 évaluations

Have you ever needed to resolve a billing or other issue with a healthcare organization and thought that there must be a better, more efficient, and more customer-friendly way to operate such a business process? For example, have you thought that there should be an easier way to read your bill or pay your bill? Or do you work in a healthcare organization and find yourself thinking that there must be better ways for the business processes to function? If you have, this course is for you.

Course content includes an overview of healthcare organization business processes including business process management approaches as well as a discussion of healthcare organization entrepreneurship as a business process. The course provides links to external sites to connect you to the larger "real world" of healthcare organization business processes, business process management, and entrepreneurship. The links also serve as resources you can take with you after you complete the course experience. And because everyone loves a road trip/field trip, there are also "virtual field trips" to the often hidden places of interest on the web. The course format is readings, videos, quizzes, and a project. The project requires you to synthesize course material to design patient-centered business processes for a healthcare organization the way you would have things run in the best of all worlds. The design (submitted as an electronic word processing document in memo format) is an artifact of the course which you can circulate to colleagues or use as the basis for a talk or presentation event.

Cours4

Cours 4

Quality Improvement in Healthcare Organizations

4.7

étoiles

151 évaluations

Have you ever though that healthcare quality could be improved - either where you get health care treatment or where you delivery health care? Have you ever thought that there should be a way for you to determine the relative quality of your choices? Have you found yourself thinking that there should be a way for you to provide your view and input on the quality of healthcare organization? Or do you work in a healthcare organization and find yourself thinking that there must be better ways to continuously and systematically improve the quality of your healthcare organization? If you have, this course is for you.

Course content includes an overview of quality and quality improvement programs, measures, and data in healthcare organizations. The course provides links to external sites to connect you to the larger "real world" of healthcare organization quality and quality improvement. The links also serve as resources you can take with you after you complete the course experience. And because everyone loves a road trip/field trip, there are also "virtual field trips" to the often hidden places of interest on the web. The course format is readings, videos, quizzes, and a project. The project requires you to synthesize course material to design a quality improvement program for a healthcare organization the way you would have things run in the best of all worlds. The design (submitted as an electronic spreadsheet) is an artifact of the course which you can circulate to colleagues or use as the basis for talks or presentations.

Enseignant

Margaret Kilduff, Ph.D.

Professor Emerita

Rutgers Biomedical and Health Sciences

28 108 étudiants

4 cours

Offert par

Rutgers, l'université d'État du New Jersey

Foire Aux Questions

Quelle est la politique de remboursement ?
Si vous vous abonnez, vous bénéficiez d'une période d'essai gratuite de 7 jours, durant laquelle vous pouvez annuler votre abonnement sans pénalité. Ensuite, nous n'accordons plus de remboursements, mais vous pouvez annuler votre abonnement à tout instant. Consultez notre politique de remboursement complète.
Puis-je m'inscrire à un seul cours ?
Oui ! Pour commencer, cliquez sur la carte du cours qui vous intéresse et inscrivez-vous. Vous pouvez vous inscrire et terminer le cours pour obtenir un Certificat partageable, ou vous pouvez accéder au cours en auditeur libre afin d'en visualiser gratuitement le contenu. Si vous vous abonnez à un cours faisant partie d'une Spécialisation, vous êtes automatiquement abonné(e) à la Spécialisation complète. Visitez votre tableau de bord d'étudiant(e) pour suivre vos progrès.
Une aide financière est-elle possible ?
Oui. Dans certains programmes d’apprentissage, vous pouvez demander une aide financière ou une bourse d’études si vous ne pouvez pas payer les frais d’inscription. Si une aide financière ou une bourse d’études est disponible pour le programme d’apprentissage choisi, vous trouverez un lien pour faire une demande sur la page de description.
Puis-je suivre le cours gratuitement ?
Si vous vous inscrivez au cours, vous pouvez accéder à tous les cours de la Spécialisation et obtenir un Certificat lorsque vous terminez le travail. Si vous souhaitez seulement lire et examiner le contenu du cours, vous pouvez accéder gratuitement au cours en auditeur libre. Si vous n'avez pas les moyens d'acquitter les frais, vous pouvez faire une demande d'Aide Financière.
Ce cours est-il vraiment accessible en ligne à 100 % ? Dois-je assister à certaines activités en personne ?
Ce cours est entièrement en ligne : vous n'avez donc pas besoin de vous présenter physiquement dans une salle de classe. Vous pouvez accéder à vos vidéos de cours, lectures et devoirs en tout temps et en tout lieu, par l'intermédiaire du Web ou de votre appareil mobile.
Quelle est la durée nécessaire pour terminer la Spécialisation ?
Each course contains four (4) lessons and each lesson takes approximately 4-6 hours of learner work to complete. The total time required for the successful completion of each course is approximately 16 - 24 hours. The total learner time required for the successful completion of the specialization is, therefore, approximately 64 - 96 hours. You work at your own pace. Some students complete one lesson per week (16 weeks to complete the specialization). Some students, however, work at a faster pace. Some work at a slower pace. The choice is yours and, clearly, depends on other demands on your schedule while completing the specialization.
What background knowledge is necessary?
No background knowledge is necessary to successfully complete the specialization. All that is necessary to begin and successfully complete each course in the specialization is an interest in the content and a motivation to complete the course. However, those working in the healthcare industry may find the content more interesting and relevant.
Do I need to take the courses in a specific order?
No, the courses do not have to be taken in any specific order. The courses do not "build on each other". The content of any one course in the specialization can be successfully completed without having completed any of the other courses in the specialization.
Puis-je obtenir des crédits universitaires si je réussis la Spécialisation ?
No, neither Rutgers University academic credit nor continuing education units (CEUs) are earned upon the successful completion of any course in the specialization or the successful completion of the specialization as a whole.
What will I be able to do upon completing the Specialization?
Upon successful completion of the specialization, those who interact with healthcare organizations as patients/consumers will have a better understanding of the issues involved in the effective administration of healthcare organizations and operations. Those working in the healthcare industry, upon completion of the specialization, will be better able to contribute to the effective administration of the healthcare organization’s operations.
Where is the Rutgers University 1902 gate shown in the picture located?
The Class of 1902 erected the gate in 1904. It leads to the Queens Campus located in New Brunswick, New Jersey. The six-acre Queens Campus is the oldest section of Rutgers. It is included on both the New Jersey Register of Historic Places and the National Register of Historic Places. The picture is by Zeete [CC BY-SA 4.0 (https://creativecommons.org/licenses/by-sa/4.0)], from Wikimedia Commons (https://commons.wikimedia.org/wiki/File:Queens_Campus,_New_Brunswick,_NJ_-_Class_of_1902_Memorial_Gateway.jpg)
Who is the photographer for the photo used for the specialization logo?
The photographer is rawpixel and the photo was downloaded from Unsplash (https://unsplash.com/).

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Spécialisation Healthcare Organization Operations

Compétences que vous acquerrez

À propos de ce Spécialisation

Projet d'apprentissage appliqué