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Retour à Net Promoter Score (NPS) and Sentiment Analysis in Miro

Avis et commentaires pour d'étudiants pour Net Promoter Score (NPS) and Sentiment Analysis in Miro par Coursera Project Network

À propos du cours

By the end of this project, you will be able to confidently analyze survey data by generating Net Promoter Score analytics to help understand and communicate the state of the overall Customer Experience (CX). To do this, you will gain hands-on experience leveraging the visualization tools in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....
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1 - 1 sur 1 Avis pour Net Promoter Score (NPS) and Sentiment Analysis in Miro

par Rebecca G

17 oct. 2021

I was not impressed with this course. It was incredibly basic. I wanted to learn more about how to think about using NPS. This class did not cover that. Too much time was spent in Miro. There was nothing really special shown about Miro and NPS. It just used Miro as a visualization tool.