SV Academy
Representante de desarrollo de ventas de Salesforce Professional Certificate
SV Academy

Representante de desarrollo de ventas de Salesforce Professional Certificate

Aprovecha tu potencial en ventas de tecnología Desarrolla habilidades laborales para una carrera muy solicitada como Representante de desarrollo de ventas (SDR). No se requiere título ni experiencia previa.

Noorin Fazal
NaOmi Furukawa
Ernest Owusu

Instructors: Noorin Fazal

Included with Coursera Plus

Earn a career credential that demonstrates your expertise
3.4

(15 reviews)

Beginner level
No prior experience required
3 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise
3.4

(15 reviews)

Beginner level
No prior experience required
3 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Articular el propósito de la función del SDR y desarrollar estrategias para tu éxito personal y profesional

  • Preparar una cartera profesional y desarrollar tu marca personal para reflejar tu rendimiento en el proceso de entrevistas

  • Emplear los principios de éxito demostrado de la metodología de ventas por conversación de SV Academy

  • Resolver problemas por medio de las mejores herramientas tecnológicas de flujo de trabajo del SDR

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in Spanish

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Prepare for a career in Business

  • Receive professional-level training from SV Academy
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from SV Academy

Professional Certificate - 5 course series

What you'll learn

  • Expresar con confianza el propósito y el poder de la función de un SDR en el sector de la tecnología

  • Seleccionar estrategias y herramientas de forma eficaz para desarrollar una mentalidad profesional ganadora

  • Justificar las estrategias de gestión de tiempo y asignación de prioridades que generan resultados en tu vida personal y profesional

  • Elaborar planes para asumir la responsabilidad de tu bienestar físico, mental, emocional y espiritual en las relaciones personales y profesionales

Skills you'll gain

Category: Professionalism
Category: Empathy
Category: Interpersonal Communications
Category: Active Listening
Category: Relationship Building
Category: Cultural Diversity
Category: Business Communication
Category: Concision
Category: Constructive Feedback
Category: Professional Development
Category: Social Skills
Category: Enthusiasm
Category: Productivity
Category: Writing
Category: Oral Expression
Category: Public Speaking
Category: Verbal Communication Skills
Category: Communication
Category: Assertiveness
Category: Brand Awareness

What you'll learn

  • Desarrollar una comprensión del panorama del sector de la tecnología para cultivar un plan de carrera a largo plazo

  • Construir una comprensión íntima de tu audiencia y expresar una historia personal que sea inolvidable

  • Formular una cartera profesional impulsada por los resultados que muestre tu historial y te distinga de otros candidatos

  • Crear una impresión duradera a través del proceso de entrevista

Skills you'll gain

Category: Sales Presentations
Category: Empathy
Category: Prospecting and Qualification
Category: Sales Training
Category: Active Listening
Category: Cold Calling
Category: Sales Development
Category: Sales Strategy
Category: Sales Process
Category: Emotional Intelligence
Category: Target Audience
Category: Rapport Building
Category: Lead Generation
Category: Value Propositions
Category: Verbal Communication Skills
Category: Phone Sales
Category: Overcoming Objections

What you'll learn

  • Comprender el proceso de hacer preguntas estratégicas, establecer confianza, identificar puntos débiles y proponer valor a fin de cerrar una venta

  • Identificar tu ICP y el perfil objetivo para crear una lista de clientes potenciales, calificarlos y usar los datos para impulsar la actividad

  • Investigar varios canales de captación de clientes potenciales y generar un guion para llamadas que incorpore estrategias de ventas por conversación

  • Desarrollar una base para la inteligencia emocional en un contexto de ventas y generar un correo electrónico empático

Skills you'll gain

Category: Empathy
Category: Interviewing Skills
Category: Storytelling
Category: Professional Networking
Category: Technology Strategies
Category: Branding
Category: Technical Sales
Category: Sales Development
Category: Adaptability
Category: LinkedIn
Category: Presentations
Category: Sales
Category: Portfolio Management
Category: Verbal Communication Skills

What you'll learn

  • Evaluar y descubrir la pila de tecnología, y conocer las últimas herramientas tecnológicas que se utilizan en el sector de ventas de tecnología.

  • Comprender los principios básicos de las herramientas de CRM y cómo utilizarlas de forma eficaz como parte del flujo de trabajo.

  • Utilizar herramientas de inteligencia de ventas para buscar clientes potenciales y optimizar el flujo de trabajo

  • Formular estrategias de difusión eficaces para interactuar con clientes potenciales

Skills you'll gain

Category: Professionalism
Category: Software As A Service
Category: Optimism
Category: Time Management
Category: Sales Development
Category: Constructive Feedback
Category: Personal Development
Category: Prioritization
Category: Productivity
Category: Teamwork
Category: Collaboration
Category: Goal Setting
Category: Persistence
Category: Stress Management
Category: Accountability
Category: Growth Mindedness

What you'll learn

Skills you'll gain

Category: Salesforce
Category: Customer Relationship Management (CRM) Software
Category: Productivity Software
Category: Lead Generation
Category: Technical Sales
Category: Video Production
Category: Sales Development
Category: Sales Strategy
Category: Sales Prospecting
Category: LinkedIn
Category: Social Media
Category: Sales
Category: Business Software

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

Noorin Fazal
SV Academy
5 Courses8,500 learners
NaOmi Furukawa
SV Academy
2 Courses55,321 learners

Offered by

SV Academy
Salesforce

Why people choose Coursera for their career

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Learner since 2018
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Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
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Frequently asked questions

¹Based on Coursera learner outcome survey responses, United States, 2021.