Hello, welcome back to my English speeches and presentations class. [COUGH] Today we're going to talk about non-verbal communication in speeches and presentations. The first point is, that non-verbal communication is actually more important than verbal communication. I believe this is shocking news, actually. For many of us, when we say that we want to prepare for a speech, you pay a lot of efforts in writing the scripts, right? But here comes the fact that an American psychologist made a survey and tells us that the speaker's impact on the audience, it got 55% from how you look. That means that your nonverbal skills and how you present, whatever. And second, the tone of your voice, it accounts for 38%. And what you say, actually the wording, only accounts for 7%. Well, most of us may not believe that, but here are the facts. But I would like to show one of the example that here, clearly we all know them. So they were signing a contract to fight against nuclear power. Both nations agreed to cut down their nuclear weapon. So they signed an agreement. And this picture was taken before the agreement. They are both happy, looking forward to something, right? And wow, what happened is they're signing a contract, well, you can see their face. Well, it changed a little bit. And then in the end, after signing the agreement, do they appear happy? Finally we accomplished something, we are so happy. No. But I believe both of them, they do not want to deliver this message to the world, right? However, their body language betrayed them. And I'm telling the truth that your body language betrays you also in the same way. So that's why they say that, how do you look and how do you say it, accounts much more than your wording, okay. So, that's why that we want to talk about how we can do more work, and more preparation in non-verbal communication. And my observation is that we want to give a better and a clearer picture about what is nonverbal communication. Mainly there are seven factors listed here. And what I do is that I listed them in a sequence of their importance to your speech or presentation. That means I believe that tone of your voice matters most, okay, is the number one important factor. And number two is your body movements and your postures, and then your gestures, the sign language. And eye contact, and after that, facial expression. And then space, and the end, touch, the physical touch. And we're going to focus on the previous four because for facial expression. Facial expression are universal. So you do not need to practice, and when you speak will come to your face naturally. And there is no cross cultural difference in facial expression. Every culture knows this is smile. And when you are shocked. So that's universal, you don't need to do anything with that. But space has something less with spaces because when we're talking about space then mainly we're talking about how far away you are with your audience. Or when two persons are doing interpersonal communication, and they will find out that you cannot get too close, or otherwise they do not feel comfortable. In space making, normally, you are far, far away from your audience. So don't need to pay much attention to that. And the physical touch, seldom, except that when you were introduced, and you need to shake hand with the president, the anchor man, whatever. But those were simple. Well, probably we'll be talking about this when we were talking about how you make a good successful interview. For today, for this topic, we'll mainly be talking about the previous four factors.
