Welcome back. Over the last two modules, we've looked at the how and the why of design thinking, added a few new tools to our repertoire, and met two sets of inspiring leaders. At Kingwood Trust and at Monash University Medical Center, who showed us the different ways of exploring the what is question. We've laid the foundation now for generating great ideas, so let's get to them. We've talked a lot about the power of immersing yourself in current reality, of staying in the problem space during what is. But can you stay there too long? At some point, we can get stuck in the problem, paralyzed. At what point does analysis need to give way to action? Well, another great strength of design is that while it encourages us to spend time exploring the problem itself, it also insists that we move into generating ideas for solving it and then allow for ideas to emerge during those possibilities conversations. That's why the transition from what is to what if is so very powerful. In what if, we'll construct portfolios of solutions and then let our stakeholders tell us which ones work best for them during what works. What if is the land of possibility thinking, something that some of us find absolutely exhilarating while others find downright scary. Before we move into meeting some new organizations in this module, we want to again pause to look within ourselves, not just examples of others. We've already talked about the role that repertoire can play. We looked at how it helped Dr. Melissa Casey at Monash, but coupled with our mindset, it can also hold us back. So to start our session today, we want to explore the story of two very different managers. One we'll call George, and one we'll call Geoffrey. Both of them deeply committed to improving the lives of their stakeholders, but each going about it very differently. with one failing and one succeeding. Then, it's time to visit the Emerald Isle of Ireland and meet the folks who form the community of Iveragh to look at an inspiring story of idea generation in action. There, we'll see designed thinking coupled with a process called a charrette. The Institute Without Boundaries in Toronto, Canada teams up with the citizens of Iveragh, a beautiful Irish region on the Ring of Kerry. But beset with problems of unemployment and depopulation to create a community-wide conversation that helps to imagine new possibilities in ways that push beyond good intentions to make them tangible and testable. After that, it's on to a very different locale, Washington DC and the US Federal Government. Where the Food and Drug Administration will show us how designed thinking can be used to create a conversation capable of turning adversarial debate into dialogues. After that, we'll spend some time learning about two design tools, stakeholder mapping and storytelling. You'll hear from a few of my colleagues, including Bobby Parmar, Arianne Miller, and Andre Martin. So, let's get started.