A Closer Look at Culture

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En provenance du cours de University of Pennsylvania

Culture-Driven Team Building Capstone

5 notes

University of Pennsylvania

Culture-Driven Team Building Capstone

5 notes

Cours 5 sur 5 dans Specialization Culture-Driven Team Building

In this capstone project class, you analyze a real-world case provided by N2Growth, a global firm that helps clients create a culture of leadership through practice areas like strategy, cultural transformation and organizational design. Based on the N2Growth case, you are expected to identify and diagnose organizational issues, select a senior leader and make recommendations in a culminating PowerPoint or Prezi presentation.

À partir de la leçon

Week 1

Capstone Introduction2:53

Week 1 Introduction1:41

Week 1: Tony Morales Interview3:42

What Are Teams?5:15

A Closer Look at Culture4:59

Being Unaware of Culture4:34

Managing Reward Systems4:09

Addressing Representational Gaps5:44

Rencontrer les enseignants

Derek Newberry, Ph.D.
Lecturer
Organizational Dynamics
Dr. Aviva Legatt
Affiliated Faculty
Organizational Dynamics

Okay, so now you know a little bit about teams.

A team, as you know, is a group of individuals with a common task.

In order to accomplish that common task, they have to cooperate.

And I've already suggested that cooperation in a task involves culture.

Let's now take a closer look at what we mean by culture.

For purposes of this course, we're going to use a very,

very broad understanding of this term.

Culture, as we will using at here, is whatever people learn from other people,

especially by interacting with them.

And correspondingly, culture is whatever people transmit to other people,

especially by interacting with them.

Kids are not born with an understanding of how to play soccer.

They typically learn by watching other kids play, maybe adults play.

And they gradually acquire knowledge of the game.

As they try to play themselves they get better hopefully, and

they may even join an organized soccer team with a coach.

The coach's job is to teach them how to play.

The coach is a kind of a transmitter of culture, that's one way to think about it,

the kids are the learners.

So of the skills you acquire by doing them over, and over and

over again, like dribbling, and passing, and heading the ball.

The kids become aware of what we are calling preconceived routines of the game.

Using a stud gun on an assembly line, well it's kind of like dribbling or

heading in a soccer game.

It's something that you have to learn,

and it becomes a part of the preconceived routines of your body.

This kind of learning actually becomes part of your body,

so that we don't even need to think about it.

We refer to it as, not surprisingly embodied culture.

When you grow up here in the United States and you attend public schools you learn by

heart words that connect you to the culture and to the country in particular.

What we call the Pledge of Allegiance to the Flag.

Now those of you who aren't from this country, sometimes is very shocking when

you hear a crowd of people all of a sudden chanting the pledge all in unison.

That pledge and the ability to recite it, have become part of the American culture.

We'll generally be talking, in this course,

about three kinds of things we learn from other people.

First, ways of behaving and speaking.

Think of using a stud gun on an assembly line, or dribbling a soccer ball,

or, for that matter, the Pledge of Allegiance in the United States.

We'll give many examples later.

Second, and

a littler hard to understand, we learn how to think or reason about the world.

And also even how to feel about it.

A medical doctor might learn to recognize a patient's symptoms

as the manifestation of a specific disease, and

correspondingly reason about the proper cause of medical treatment.

A child might learn to find a particular food disgusting

as in case of horse made in the US.

Even though horse meat is perfectly acceptable in many counties

around the world.

You can see American kids say, my God, I can't eat that, it's horse meat.

Lastly third we learn about values and goals.

The values and goals that guide our actions.

A company for example will set the goal for the group as a whole.

If it's an automobile manufacturer, the goal might be producing and

selling a certain number of cars.

If it's a soccer team, the goal might be winning a certain number of games,

maybe even clinching the title.

Family might have as a goal to help their children get accepted into a top college.

And the team culture might also emphasize certain other values, A company

might stress, for example, finding the right work/life balance for its employees.

A team, may try to cultivate, in addition to winning, good sportsmanship.

By this time it may be obvious that teams could not function as teams,

they couldn't function as teams at all without team culture.

Teams need their preconceived routines

their ways of reasoning about the world and their goals and values.

A handy way to think of culture is in terms of cultivation.

This was actually the source of the modern term back at the end of the 18th century.

Just as people can cultivate plants, so do we also cultivate one another.

Culture as cultivation will actually turn out to be the focus of our next video.

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