Dealing with Difficult Customers

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Compétences que vous apprendrez

Building a customer service culture, Active Listening, Communication, Holding effective meetings, Understanding diverse others


4.8 (374 évaluations)

  • 5 stars
    83,68 %
  • 4 stars
    12,83 %
  • 3 stars
    0,53 %
  • 2 stars
    1,06 %
  • 1 star
    1,87 %


31 mai 2022

This course has been valuable to my knowledge base. Thank you for the opportunity to attend. I have learned valuable lessons and teachings per the sections instructed here. Thank you.


29 sept. 2022

Verry good course. touches on various topics in a concise manner but due to the relevance of them they are a positive contribution and an essential knowledge for every supervisor.

À partir de la leçon

Becoming Customer-Centric

Enseigné par

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    Steve Van Oostenbrugge

    Executive Director

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