Voice of the Customer

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Compétences que vous apprendrez

Lean Six Sigma, Process Improvement, Process Capability, Six Sigma

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4.7 (562 notes)
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MH

Aug 03, 2019

very good opportunity to get very priceless knowledge. i learnt a lot during this course and it will not be the last one to increase my experience throw Coursera\n\nThank you

OS

Mar 04, 2019

It was really impressive and interesting course for me i really enjoyed it and it gives me more information about management and new ideas to simplify many of our activities

À partir de la leçon
Project Identification - VOC - Project Management Basics
In this module, Dr. David Cook will introduce you to project identification, voice of the customer, and project management as it pertains to six sigma.

Enseigné par

  • David Cook, PhD

    David Cook, PhD

    Assistant Professor of Mechanical Engineering Technology
  • Bill Bailey, PhD

    Bill Bailey, PhD

    Assistant Professor of Industrial Engineering

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