Prototyping Phase

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En provenance du cours de Johns Hopkins University

Planning a Patient Safety or Quality Improvement Project (Patient Safety III)

32 notes

Johns Hopkins University

Planning a Patient Safety or Quality Improvement Project (Patient Safety III)

32 notes

Cours 3 sur 7 dans Specialization Patient Safety

This course provides students with a set of tools and methodologies to plan and initiate a Problem Solving or Quality Improvement project. The first module presents methods for selecting, scoping and structuring a project before it is even initiated. It also introduces the project classifications of implementation and discovery. The second module describes the A3 problem solving methodology and the tool itself. Further in that same module, the student is shown tools to identify problems in flow, defects, and waste and to discover causes, brainstorm, and prioritize interventions. Module 3 shows a methodology within the implementation class. These methods are designed to overcome emotional and organizational barriers to translating evidence-based interventions into practice. The fourth and last module looks at one more way to approach improvement projects in the discovery class. These tools are specifically for new, out-of-the-box design thinking.

À partir de la leçon

Design Thinking

In this module, we will cover a process called Design Thinking. It is a human-centered design approach that fosters out-of the-box thinking to create innovative solutions. The process builds the design iteratively in a highly collaborative team approach. The five steps of design thinking will be covered: Learn, Define, Ideate, Protype, and Test.

Introduction to Design Thinking12:23

Learn Phase: Gaining Insight2:58

Advantages of Learn and Application6:58

Theory and Application of Define3:36

Ideate Phase3:29

Application of Brainstorming5:15

Prototyping Phase3:58

Iteration Phase1:38

Design Thinking Wrap Up3:58

Rencontrer les enseignants

Bob Hody

I told you that the brainstorming was fun,

but wait till you get the prototyping.

That's where the real fun begins.

Prototyping, as I said,

really does make your idea come to life.

Now that you've chosen a couple of the solutions that you actually

want to create with this low fidelity prototyping part of the process,

you can then really tap into your creative confidence.

You'll need some prototyping materials.

Just look around where you're working.

You likely have many of them right there.

Likely, you have some post-it notes already,

or perhaps rulers or tape.

You can really use anything that can make your idea come to life,

if it's a physical prototype or even just a paper prototype.

Gather your materials and gather your people,

and let's get started.

Prototyping, as I said,

is about making your idea come to life.

You want to be able to tell the story and create the experience for what you

want others to see and you want to be able to do that in a way that you can get feedback,

and begin to iterate on that first version of the prototype.

There's different kinds of prototypes that you can create.

You could make a paper model if you were creating some sort

of physical prototype for your users to see,

and create a 3-D image even,

of your prototype if you feel that you have the skills to do that.

You might want to create a skit,

you might want to pull together a number of folks to act out and

role-play the idea that you're trying to make a tangible,

and get feedback for.

You might create an elevator pitch.

Say, you're on the first floor and you've got 15 more to go,

and you're in the elevator with the CEO of

the company that you're working with to try and problem solve for.

You've got just a few minutes to share this prototype.

How would you do that?

Perhaps you create a story board where you're telling the idea in

a future state and you're making the idea come to

life in a way that people can see over time.

You can get really creative with your prototypes where you create an app or

electronic device in paper that you can have users write their experience on.

By this example, is using post-it notes to create

a user interface so that others can add to,

or take away from this particular prototype,

as they begin to use it and iterate upon it.

Maybe you want to create a physical prototype.

Just like I shared with you about my office space.

This is an example where the company IDEO worked with

a airline in an airport that's here local,

and they created a user experience that was physical,

and they had the users walk through that space,

and decide what they liked and what they didn't like and they

iterated this process until they landed on the final design.

So let's take a look at what prototyping your idea really does look like one.

As you know, in design thinking,

we embrace the idea of rapid prototyping which means,

we create a low fidelity representation of the idea to test.

The idea is low fidelity because we don't want to

fall in love with our idea before we get feedback about it.

And also we don't want to present something too perfect to the testers,

so that they're afraid to tell us what might potentially be wrong with our ideas.

So, let's prototype.

Almost like a- I need more, yeah.

For bird feather or something.

And we have something that looks like I'm a hen.

Right.

I need some more. I need one.

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