Module 3 -Organizations/People and Information/Technology (video 1 of 2)

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ITIL 4 Foundation topics, ITIL Terminogy

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NN

27 déc. 2021

Great preparation, need corrections though for the final 2 exams. I am unable to double check the incorrect answers.

KP

7 oct. 2021

I have studied this dedicatedly and I have cleared my external ITIL 4 certification. Wonderful Course Material

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The Four Dimensions of Service Management

This module introduces the Four Dimensions of Service Management, including organizations and people, information and technology, partners and suppliers, and value streams and processes.

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    Sabrina Moore

    Instructor

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