Module 2 - Service Management Terms (video 1 of 3)

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ITIL 4 Foundation topics, ITIL Terminogy

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NN

27 déc. 2021

Great preparation, need corrections though for the final 2 exams. I am unable to double check the incorrect answers.

KP

7 oct. 2021

I have studied this dedicatedly and I have cleared my external ITIL 4 certification. Wonderful Course Material

À partir de la leçon

Key Concepts of Service Management

In this module, we will introduce service manage terms, discuss the key concepts of creating value with services, and the key concepts of service relationships.

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    Sabrina Moore

    Instructor

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