Technical Support Soft Skills

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Compétences que vous apprendrez

Information Technology, Customer Service, Ticketing Systems, Service Level Agreements, Technical Support

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Technical Support Skills and Opportunities

This week, you will learn about what it takes to be successful in a technical support role. You will learn about the skills required for technical support, certifications available, performance evaluation methodologies, and career paths.

Enseigné par

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    Rav Ahuja

    Global Program Director

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    Amy Norton

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