Course Introduction

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Compétences que vous apprendrez

Information Technology, Customer Service, Ticketing Systems, Service Level Agreements, Technical Support


4.8 (183 évaluations)

  • 5 stars
    85,24 %
  • 4 stars
    13,66 %
  • 3 stars
    1,09 %


5 août 2022

The lessons were straight forward, and simple to understand. This course is making it possible to learn the fundementals of IT Support in a fast and reasonable pace.


24 nov. 2022

The team did a good job in putting this together.

Thanks for opportunity to learn from you and for advancing my skills.

À partir de la leçon

Industry Professionals’ Guide to Technical Support

Enseigné par

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    Rav Ahuja

    Global Program Director

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    Amy Norton

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