The customer journey and journey maps

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Compétences que vous apprendrez

Marketing, Customer loyalty, E-Commerce, Marketing Analytics, Customer Outreach

Avis

4.8 (7,970 évaluations)

  • 5 stars
    86,22 %
  • 4 stars
    11,56 %
  • 3 stars
    1,55 %
  • 2 stars
    0,27 %
  • 1 star
    0,37 %

KA

28 sept. 2022

This felt very useful as an overview/foundational course. The combination of different styles of learning (listening/reading/writing/quizzes) made the entire course feel less static and more engaging.

DM

23 oct. 2022

Material was easy to follow, no issues loading content; the presenters first hand accounts and personal experiences as employees were relevant and engaging and I enjoy the idea of self-paced learning.

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The customer journey and the marketing funnel

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