>> Whether it was through some sort of Crystal Reports, or
some inherent reporting tool that the application came with.
Now we're driving to have single source for all of our reporting.
Which is driven through our BI platform.
>> Okay.
Thanks for sharing this.
Would you tell us how these services are used for predictive analytics,
data discovery, also for inner price reporting, dash-porting and
also event analytics and transaction monitoring.
>> Yeah, so at the moment we haven't really moved into the predictive analytics
face through our BI platform.
We do have other tools in place right now that forecast based of algorithms and
other things.
So we haven't made it to that stage yet.
>> Okay. >> I do predict,
probably sometime next year, we'll get to that stage with our environment.
What we're focused on right now is forecasting actuals based on historical
information.
Just simple views into the past.
We're also very focused on driving operations through our analytics platform.
So, we've actually increased the frequency of our data load so
now we're getting a more real time picture on really what's coming off of all of our
machines because that the root of our business we are manufacture and
that's what drives our entire business.
We've also put a lot of monitors in place, all the way from the front end processes
to make sure that the way that our people are actually
inputing data into the system, we're able to capture any mistakes up front.
And it really serves as a better process throughout the entire business, and
that's what we're focused on right now.
>> Okay, will you also comment how did CPIBI capabilities has
helped decision making, especially in achieving strategic,
tactical and operational goals?
>> Yeah, if you look at what I said earlier,
before we got into our analytics platform and
what we were driving, there wasn't really a single source of the truth.
We had multiple systems reporting multiple versions of the same things.
So we spent a lot of time trying to figure out data,
instead of looking at the information and solving problems.
I think the biggest issue that we've resolved is we now have a single
source of truth.
We're all looking at the same data.
Everybody from our customer care managers at our individual sites,
all the way up to our executives, are looking at the same data.
Whenever we start out, we build off of a single fact or
dimension, bring all of that together.
And we create different user for that for whichever position you are in the company.
So there is no discrepancy in what we're seeing.
That's been the number one issue that we've resolved across the business.
So now, all the leaders are able to focus on what the information is telling them
instead of trying to figure out what the data behind the information really means.
>> Absolutely, yeah, that makes sense.
Would you also comment on the process that's typically used for
designing dashboards and a score card for example.
>> Yep, so I think at the highest level we always focus on what the executives want
from a KPI and a strategic point of view.
>> Right.
>> That's always going to be a number one priority for all of us.
But I think at the heart and
soul what we're trying to do we build from the bottom up.