Module 1 Overview

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En provenance du cours de University of California, Davis

Coaching Practices

158 notes

University of California, Davis

Coaching Practices

158 notes

Cours 3 sur 4 dans Specialization Coaching Skills for Managers

In order for coaching to be most effective, it’s important that there is strong culture of coaching and accountability which you will learn how to incorporate into your one-on-one meetings in this course. We’ll discuss strategies in coaching great employees who are highly motivated, consistent performers, and poor performers. We’ll explore specific tools, such as a coaching agenda, you can employ immediately in your coaching conversations. You will learn how to use the "Coaching Algebra" technique in typical performance scenarios managers encounter. Finally, you’ll walk away from this course with some concrete strategies on how to coach other coach-managers. If you are ready to begin creating a coaching practice within your own organization, please join us in this course!

À partir de la leçon

Course Overview & How to Create a Culture of Coaching and Accountability

In this first module, you will reflect on all of the key elements of the coaching process we've talked about thus far in the specialization - mission, purpose, vision, accountability, key performance indicators, and expectations. After completing this module, you should be able to describe techniques for coaching different types of employees, and be able to start establishing an effective coaching practice that will work for you and all the employees that make up your team.

Module 1 Overview2:27

Employee Performance Continuum5:35

Coaching Ascending Employees9:20

Coaching Consistent Performers6:39

Coaching Poor Performers7:16

Establishing a Coaching Culture7:18

Rencontrer les enseignants

Kris Plachy
CEO and Founder & Instructor, Leadership Coach, LLC &
UC Davis Division of Continuing and Professional Education

[MUSIC]

Welcome to module one, How to Create a Culture of Coaching and Accountability.

In this first module, we're going to be talking about how to establish a culture

of coaching and accountability within an organization, if you were with us for

the last course in this specialization.

Setting Expectations and

Addressing Performance Issues, you'll recall that we really talked about those

key elements that speak to the coaching process that helps us drive performance.

And helps us build a culture of accountability.

We talked about mission and purpose.

We talked about vision, and we talked about setting leadership expectations for

those norms for how we're going to interact with one another,

both from the behavior and a values perspective.

We also discussed how to identify key performance indicators for

each role within an organization.

And how to use coaching algebra to help people,

who are experiencing mind set or skill set performance gaps

that may be preventing them from reaching their full potential in their role.

I really want you to keep all these elements in mind

as we begin to talk about establishing an effective coaching practice.

Because, here's the thing,

practice is what you do everyday to really implement this process.

And all of its associated elements we talked about in the previous course.

And what I found through my experience is that some managers tend to be

really good at the process.

They come up with the structure and figure out how to implement it.

Whereas other managers are not as good at the process, but

they're excellent at developing people and establishing a solid practice.

I've found it's actually quite rare that individual managers are great at all

of these elements.

And the challenge with that is that we're not consistent.

So a manager may spend more time with certain employees than others.

They may only choose to coach people who aren't doing well,

completely neglecting the high performers.

And that's really not what we want.

So in this module, the point is to really help you not only understand your process.

But to establish an effective practice so

that you're consistent with all of your employees.

I'm so glad that you've signed up and joined us again, so let's go ahead and

get started to get you on your way to create a great coaching practice.

And a culture of accountability in your organization.

[MUSIC]

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