1.19 Review: Budgeting

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En provenance du cours de Arizona State University

商务英语课程:财经英语 Finance & Economics

3 notes

Arizona State University

商务英语课程:财经英语 Finance & Economics

3 notes

Cours 2 sur 4 dans Specialization 商务英语课程 Business English

你在财务领域工作或是和财务专业人员常互动吗 ? 在你的职业生涯，你需说、写或是听得懂英文吗? 跟着本课程真实情境的人物，你会看到他们试着解决一般的商务情况，你会从你的成功和失败的经验中学习，并批判式的思考你沟通方式的抉择。在上完本课程后，你将能够读写电子邮件，报告，以及使用财务和经济的一般用语给予有效的简报。在压力之下，清楚地沟通、利用最近所学的策略，并对于你的商务沟通技巧的有效性，立即得到其他全世界财务专业人士的回馈! 获得你所想要的和全球的经理所期待的英语沟通能力。 Do you work in finance or interact with finance professionals? Is it necessary to speak, write or understand English in your career? Follow the authentic characters in this course as they work through common business situations in finance and economics. Learn from your successes and failure, and think critically about your own communication options. After taking this course, you will be able to read and create efficient e-mails, reports, and impactful presentations with words and phrases commonly used in finance and economics. Communicate clearly under pressure utilizing recently learned strategies, and obtain immediate feedback about the efficiency of your business communication skills in English from other finance professionals around the world! Gain the English communication skills that you desire and that global managers expect.

À partir de la leçon

预算 Budgeting

在进行预算时，凯萨琳要求经理们在开销上持平。杰克却不理会这请求，反而认为多花费在宣传上可增进销售量。你觉得凯萨琳会如何处理这状况? 这一周，你会看到凯萨琳和杰克讨论他的预算，也会观察到她如何利用问题来协助杰克找出可以符合两人需求的办法。这周结束后，你所提出的问题是不仅能够主导开放与诚实的对谈，而且显示出建设性的结果。 While in the budgeting process, Catherine asks managers to keep their expenses flat. Jake, however, ignores this request believing he can increase sales by spending more on promotions. How do you think Catherine handles this situation? In this week, you’ll watch Catherine and Jake talk about his budget. You’ll observe how she uses questions to help Jake think of ways to meet both of their needs. After completing this week, you’ll be able to form questions that lead to open and honest conversations and produce positive results.

1.19 Review: Budgeting5:55

Rencontrer les enseignants

Andrea Mürau Haraway
International Educator
Arizona State University, Global Launch
Wanda Huber
International Educator
Arizona State University Global Launch
Jenny Young
International Educator
Arizona State University Global Launch
Beatriz Fuentes-Anderson
International Educator
Arizona State University Global Launch

Welcome to the review lesson for module one of English for Finance and Economics.

I'm Wanda, your instructor for this lesson.

In this review of module one,

you'll be able to test your own knowledge of yes/no and WH questions.

After completing this lesson,

you'll be prepared to demonstrate your ability to ask probing questions

that don't provoke defensiveness in a realistic business situation.

Before we get started you'll need the PDF titled Budget Review

located in this lesson.

And you'll definitely want something to write with because I have a little

activity for you to prove that you can recognize yes/no, and WH questions.

Here's what I want you to do.

As I'm speaking, I want you to listen for yes/no, and WH questions.

Count how many you hear, how many of each type you hear.

Are you ready?

Have you heard of Charles McCabe, a famous American writer from the 1950s?

Hm, you never heard of Charles McCabe.

Have you heard of McCabe's Law?

[LAUGH] Really?

What do you know about it?

So how did you do?

Keep counting the yes/no and WH questions, okay?

So now you know that Charles McCabe is famous for

saying nobody has to do anything.

Is he right?

I think he is.

Little children have certainly figured this out.

Rafael eat your peas.

No!

Can you think of any other examples that prove his statement?

Can you think of examples that prove it's not true?

Did you choose the correct probing question?

The most important thing to remember about probing questions is that

their purpose is to inspire thought,

to dive deeper into a topic in order to improve your understanding.

When I asked if you could think of other examples,

you actually started thinking deeper, didn't you?

For the rest of this review video,

we're going to focus on probing questions to prepare you for your peer review.

For this activity, you need the document called Budget Review.

I hope you have it in front of you.

Do you see the part called Scenario?

Good.

If you like, you can read along with me.

You are meeting with Sue, the marketing manager, to discuss her proposed budget.

Traditionally, marketing has attended only one trade show a quarter, but

Sue Is planning to attend three total, one each month.

When you meet with Sue, you'll need to ask

probing questions in order to have a better understanding of this expenditure.

You'll ask probing questions to help you evaluate its cost benefit.

Asking good probing questions that illicit thoughtful answers without defensiveness

is very difficult.

Preparation is important, even when English is your first language.

I suggest you brainstorm a list of useful questions, so that your probing feels

like a healthy checkup at the dentist and not a painful and expensive one.

[LAUGH] So, you're going to ask three types of probing questions.

The first type of question, called an inquiry question,

helps you understand Sue's main purpose for the change, basically,

what she was thinking, her overall assumptions for making this change.

If you'd like to see a sample question or

get a little more advice, go to the in-video quiz now.

Another type of question, called a concrete question,

tries to find out details, reasons, or specific explanations.

You could ask Sue what her specific reasons are for

adding these expenses to the budget.

If you'd like to see a sample question, or

get a little more advice, take the in-video quiz.

The third type of probing question, called an orientation question,

tries to find out if there are other options to be considered.

Chance to make sure that everyone understands what actions to take next.

For example, your goal is to reach your sales targets.

If you don't get the response you're expecting,

what steps will you take to get your budget back on track?

Are you ready to ask Sue your probing questions?

Remember these key takeaways from this module.

Yes/no questions start with to be, do or have, or

will, or other modules followed by the subject.

These questions are considered closed questions because

it doesn't inspire conversation.

WH question words are who, what, when, where, why, which, how much, and how many,

followed by an auxiliary verb, such as to be, to have, will, and other models.

These are called open questions, because they inspire conversations.

For more examples, see the yes/no WH question chart in module one.

For more review, go back to the video lesson one and two of this module.

Asking probing questions helps us dive deeper into a topic for

a better understanding.

Asking probing questions can follow this pattern.

Inquiry, concretizing, and orientation.

We've reached the end of this review,

good luck asking probing questions in your peer review assignment.

Thank you for spending time reviewing module one of English for

Finance and Economics.

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