Video: Comparing Services, Part 1

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En provenance du cours de University of Washington

Business English: Capstone Project

28 notes

University of Washington

Business English: Capstone Project

28 notes

Cours 5 sur 5 dans Specialization Business English Communication Skills

The capstone project will give you opportunities to demonstrate your competence in the learning objectives for this Specialization. For the project, you’ll use formal, written methods and more casual visual and audio methods of communication to demonstrate your ability to use language appropriate for different business contexts. The goal of this course is to demonstrate competence in writing and presenting a plan using skills and language appropriate for business. Course Learning Objectives • Use appropriate vocabulary to write a mini business plan • Communicate a business plan orally in an organized and engaging presentation

À partir de la leçon

Week 2: Describing Company and Product or Service

In Week 2, you will review how to describe a product or service, how to introduce yourself in networking, and complete a peer review assignment.

Video: Describing Services, Part 13:19

Video: Edgewater Hotel Interview6:05

Video: Describing Services, Part 27:04

Video: Comparing Services, Part 16:33

Video: Comparing a Service Scenario2:20

Video: Comparing Services, Part 26:12

Rencontrer les enseignants

Richard Moore
Extension Lecturer, International & English Language Programs
UW Educational Outreach
Daphne Mackey
Extension Lecturer, International & English Language Programs
UW Educational Outreach

[MUSIC]

A lot of times,

we need to compare services to decide which one is right for us.

Later, if we're negotiating for

those services, it's very helpful to know what different companies offer.

So, now you're going to listen to someone describe a service and

make notes to compared those different companies.

Then we'll look at the language we can use to compare them.

In lesson one we met Trey McGevers, who's planning a product launch party.

One of the first things he wants to do is find the venue for that event.

A venue is a place where an event happens.

It can be as big as a convention center or even an outdoor park.

It can also be as small as a meeting room.

Emily Hamilton has sent Trey a description of two venues.

She includes several features.

Features are the important parts of something.

For example, the room size is a feature of a venue.

The features are what we compare when we look when we look at several services.

When you read the two descriptions you should takes notes on the features

of each one.

What would be the most important information to remember?

Now, read about two venues.

Make notes as you listen.

>> Hi Trey.

I've got a couple of ideas for venues for you.

Both are close to your office downtown.

I've attached descriptions, which are from their websites.

Let me know which ones you'd like to see.

Best, Emily.

>> Enjoy your event from the top floor of historic Sky Tower in the heart

of downtown Seattle.

The views in all directions are something your guests will never forget.

This gorgeous room has a beautiful wood interior and warm lighting.

It is ideal for everything, from weddings to business meetings.

The room holds up to 200 guests.

The space is available on weekends for $4,000 which includes chairs,

tables, and cleanup.

We provide complimentary WiFi, but there is an extra charge for

an audio-visual package.

Parking is available nearby for very reasonable rates.

For a truly memorable, event the Sky Tower is the right choice.

Misha's Gallery, Seattle's newest and hottest events venue.

Are you looking for something trendy and interesting?

Our large artist studio is available for events for 200 people.

The gallery opens onto a lovely garden for relaxing and chatting.

We have one thing that makes our venue special: art!

You can choose artwork from many different artist in our collection.

The we will decorate the room with the artwork that you like.

The space is available to $200 per hour.

Table and chairs are provided, but cleanup is not included in the price.

We offer cleanup services for $175,

you may also choose to do the cleanup yourself.

Technology and audio-visual systems are available for an additional fee.

Misha's Gallery is located just 20 minutes from downtown Seattle.

There is free street parking in the area.

We look forward to helping you create your one-of-a-kind event.

These are two very different venues.

To decide which one we prefer, we need to compare the features.

Usually when you compare two things,

you look at the features that are most important to you.

If one venue has a special feature, you might want to write that down too.

Let's look at how we can compare Misha's Gallery and Sky Tower.

Making a chart makes it easy to compare features.

Usually the most important thing about a venue is the size of the place or

number of guests that can come to the event.

Also, the price is important to most people.

We see that both venues are about the same size, the price is different.

Misha's Gallery seems much less expensive.

Both include tables and chairs in their price.

Unlike Misha's Gallery, Sky Tower provides cleanup and free WiFi.

Misha's doesn't include cleanup, this is an extra cost.

Both charge for audio-visual equipment.

Parking is free on the street at Misha's Gallery, while guests have to pay for

parking at Sky Tower.

Each place has something special to offer.

The Tower has a great view and Misha's Gallery has original art.

Now listen to a voicemail that Emily left for Trey,

she has information about another venue.

As you listen you'll need paper and

pencil, add notes to the chart about this new place, Cascade Gardens.

>> Hi Trey, this is Emily again.

I just thought of another venue that would be great for your event.

It's outdoors, so the party would need to be in the daytime.

The place is really beautiful and there's a great view of the Cascade Mountains.

It's called Cascade Gardens, and it's about an hour from Seattle by car.

We could provide transportation for an extra charge.

There's a large, open, grassy area for about 400 guests.

They charge $2,500, and that includes the table and chairs.

It doesn't include cleanup, however.

There's a stage outside.

I know that's important to you.

Since your launch party will be in September, the weather will probably be

nice, but if it rains, we can move indoors into the beautiful large open farmhouse.

Of course, there is plenty of free parking.

Let me know what you think.

We can drive out there and take a look if you want.

Talk to you soon, bye.

>> Take a minute to compare your notes with the chart on the screen.

Now, let's compare these three venues.

Now let's compare these three venues.

You can see that Cascade Gardens is more expensive than Misha's Gallery, but

not as expensive as Sky Tower.

All three venues include tables and chairs,

but only Sky Tower includes cleanup.

Cascade Gardens is the only one that isn't in Seattle.

Misha's Gallery is close to downtown, but Sky Tower is the closest venue.

Unlike Cascade Gardens, guests must pay for parking at Sky Tower.

Both Sky Tower and Cascade Gardens have views.

[MUSIC]

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