Understanding Where Your Colleagues are Losing the Brand Message

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Compétences que vous apprendrez

Employment, Leadership, Management, Customer Experience

Avis

4.6 (57 évaluations)
  • 5 stars
    41 ratings
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    12 ratings
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    1 ratings
FK

Dec 18, 2019

A real good way to start customer experience. The materials are well design to show the relationship between the brand and the customer experience!

EJ

Apr 08, 2019

Very insightful. The videos are short and simple while explaining important concepts in CX through the accumulation of simple ideas.

Enseigné par

  • Michael Thompson

    Michael Thompson

    Customer Experience Professor

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