One of the main mistakes that traditional marketers have made is falling into narcissism. They approach content marketing as a message focused on the brand or product in itself, making content which speaks only about themselves and is really an elaborate example of a hybrid genre, it's content that ends up really being just another ad in a prettier than usual fashion. The cultural change we've been analyzing in this module is even deeper and calls for a change of attitude, because customers today want companies to recognize and respond to their needs, people as we've repeated often feel empowered by technology, by the ability to reach anybody at a click distance, and companies just the same as traditional media outlets have lost control of the agenda. Brands are therefore trying to make deep connections with potential customers and the best way to ensure a brand is making valuable connections with the target audience is to adapt their content strategy in order to address consumers needs and values as directly as possible. To put it bluntly hiding stuff from people is no longer a clever move. The main shift has been, this main shift has been labeled from going from a product centered marketing to a user-centered marketing. Creating content which is about users and for users, which talks about their motivations and interests, their passions, their troubles, their lives in one word. Content producers now visualize the customers directly while they want to shoot or write marketing pieces and the situation resembles more than ever that of a newsroom. If you think about it, years ago newspapers functioned independently, their editorial mission and priorities were set by their owners in a very controlled and privileged environment of information on monopoly where readers were passive agents and their views and protests were mainly restricted to the letters to the editor section. Now every journalist in the newsroom has a screen above his or her head with the most direct pieces in their websites swapping places following real-time user activity. Traffic represents the new criteria for publishing content or following stories: the political, social or even economic significance of a certain news item is often subordinated to the audience's number of clicks, It's the only measure of success giving people what they want. So in the creation of content for marketing purposes, the parallelism with this new trend in journalism is almost perfect. If you want attention, you must address the user's interests and motivations. Unless you have something so new or disruptive that the sheer description of your product or service will leave people in awe. If this is not the case the advice seems very clear; forget narcissism and start giving people what they want. That's probably why if you go to websites or companies like Red Bull, at the first glance they resemble an audio visual media company serving energy drink brand. We'll talk more about Red Bull in the following videos.