Combination of Trends

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Digital Transformation

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BCG

Digital Transformation

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Digital transformation is a hot topic--but what exactly is it and what does it mean for companies? In this course, we talk about digital transformation in two ways. First we discuss the pace of change and the imperative it creates for businesses. Next we provide the context for this transformation and what it takes to win in the digital age. Then we walk through BCG's proprietary framework, which helps you identify key areas to digitize, including strategy, core processes, and technology. By the end of this course, you'll be able to: --describe the underlying economics of innovation, technology, and market disruptions --weigh the pros and cons of current digital technologies driving advancement --utilize BCG's digital transformation framework as a ""how-to"" for digitizing your organization

À partir de la leçon

Digital Trends Past and Future

Change as a constant has never been truer than with digital transformations. This week we will look at the key drivers of digital transformation, opportunities they have already established and the challenges they bring. Then we will explore emerging trends and technologies, what is possible/likely in the future, and currently what we're seeing in practice.

Combination of Trends9:45

Tour Through BCG's Innovation Center for Operations12:18

Interview with Moundir Rachidi on Industry 4.06:12

Rencontrer les enseignants

Michael Lenox
Senior Associate Dean and Chief Strategy Officer
Darden School of Business
Amane Dannouni
Principal at Boston Consulting Group, Singapore
Sonja Rueger
Project Leader, Boston Consulting Group
Ching Fong Ong
Senior Partner and Managing Director, Boston Consulting Group

In the previous videos,

my colleagues and I have presented seven major digital trends.

Some of those trends are pretty mature already and companies are exploring the value,

big data, for example.

Others, like AI, or blockchain are still at the beginning of their journey.

We will see over the next few years how they will unfold.

Perhaps, you are also missing a digital trend from all this.

Obviously, the list is not exhaustive.

We pick the trends that are most relevant and impactful for the business environment.

If you want to draw a list of all digital trends,

it is much longer and will probably grow even longer over the next few years.

While we have been discussing definition,

business impact, and challenges of trends individually in the previous video,

we now want to take a broader view at how they combine and supplement each other.

Let us look at some application that draw a lot of attention recently.

Example one, autonomous driving.

One thing that you have probably heard a lot about,

is the self driving car.

It is a great example of a combination of multiple capabilities.

Big data and advanced analytics,

Internet of Things, shift to the cloud, and artificial intelligence.

While design details varies,

most solid driving system create and maintain an internal map of their surrounding,

based on a wide array of sensors.

Uber self driving prototype use 64 laser beams,

along with other sensors to construct their internal map.

Google's prototype have, at various stages,

used laser, radar, high powered camera, and even sonar.

Software then process those input,

plots a path and sends instruction to the vehicle's actuator,

which controls acceleration, braking and steering.

After having watched our video on Internet of Things,

you can easily tell that the characteristic that I've just talked

about fulfills the definition of Internet of Things.

The system is aware, autonomous and actionable.

Cloud services often enable communication between

the car and other cars on next generation traffic lights.

Those traffic rules are mostly hard coded,

but narrow AI is what allows predictive modeling and smart object discrimination.

That means, knowing the difference between a bicycle and a motorcycle.

While most human only needs a few driving lessons until they can drive well enough,

an autonomous car needs thousands of hours and millions of data points to learn it,

which is enabled by big data.

You can see autonomous driving is a combination of multiple digital trends and with this,

it will most likely transform not only the way we use cars,

but also the way we think about transportation and logistics more broadly.

You probably realize that we haven't talked much about drones.

First, drones by themself are not

fundamentally relying on a single piece of digital technologies.

They can be an amazing vehicle to many of the trends we have mentioned.

DroneGrid for example, is a company that uses drone to access accurate arial information.

This information on construction site, agriculture,

or commercial solar sites can transform how maintenance operations are planned.

The drones are equipped with high resolution cameras and include intelligent software.

They upgrade to fly autonomously over for example,

a large field of solar cells.

The drones take pictures,

that can then be processed in batches,

to predict where anomalies have been spotted,

and help direct corrective actions.

Virtual and augmented reality,

those are other examples of technology combinations.

Sensing capabilities, big data and strong processing power are needed.

It was long considered relevant for consumer entertainment mainly.

However, the mainstream shift toward AR,

has enabled new business applications in logistics,

in maintenance, and product design.

The Echo for example,

has improved warehouse operations through an AR system.

Their picking staff uses wearable AR devices,

that offer digital navigation to figure out the right routes,

and pick the right items more efficiently.

This is saving time and reducing the number of picking errors by 40 percent.

And you can imagine expanding this to maintenance of industrial equipments as an example,

getting a known trade operator to follow a step by step AR guide.

He sees where to go,

he sees which parts are missing,

he sees how to assemble spares together,

and he just needs to follow the step by step.

Industry 4.0 is another trend.

You have probably heard about it a lot.

It is also referred to as the fourth industrial revolution.

It is the perfect example of how all trends that we have discussed are linked together.

When you bring them all together,

it gives you a surprising picture of what

the state of the art production factory should look like,

a fully integrated, automated and optimized system.

Well, rather than describe it,

we will take you on a tour in BCG's Innovation Center for Operation,

a model factory that we have opened in Paris in 2016.

Other pilots that we have run in Germany and in China,

have shown a five to eight percent productivity improvement,

versus traditional factories.

Obviously,

not all trends are equally important for every industrial companies.

Netflix is likely not going to be massively

impacted by advances in additive manufacturing for example,

but it might be impacted by AI or even blockchain as a way to trade digital products.

Any given company needs to pick and combine the trends that are relevant for

it with two caveats that we should remember.

One, watch out for second or

the spill over effect from adjacent industry. What does that mean?

For example, it is obvious that autonomous cars are relevant for the automotive industry,

and for software or tech start up that experiment with AI,

like Uber and Google.

However, intelligent self-driving vehicle can

also change how we run operations in more traditional industry,

like construction or mining.

Two, think of those trends as not only as trends,

but also as opportunity to grow your call or explore new growth options,

even if you are an incumbent.

Originally, the need to shift to the cloud for

Amazon was about their own infrastructure and operations.

It then led to the launch of Amazon Web Services in 2006,

which is now a 12 billion dollar business.

What are the takeaways I want you to keep in mind?

The list of digital trends is long,

and many of the technologies that we know are

combinations of multiple smaller fundamental building blocks.

Autonomous driving, or augmented reality, or Industry 4.0,

are good examples of applications that came from

combining multiple technologies to deliver business value add.

Not all trends are created equal.

They're not all the same for all industries and companies.

Explore your own options,

and be aware of second order spillover effects, especially from adjacencies.

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