Emotions in communication

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Compétences que vous apprendrez

Feedback, Regulation of emotions, Constructive Communication, Active Listening, Clarify questions

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4.5 (109 évaluations)
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K
14 sept. 2020

its really good....\n\nNd its important for our skills

YN
12 sept. 2020

It is a Excellent course we can learn so much by this

À partir de la leçon
Regulation of Emotions
The module is dedicated to emotions. Their role in communication is chronically underestimated. Too often, the emphasis is put on the content of the arguments, but the success of communication largely depends on the emotionally colored form of the arguments.

Enseigné par

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    Olaf Hauer

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