Thank you so much for this very helpful module! I hope you continue to inspire HR professionals around the world to use HR Analytics as an important means to drive organizational-related decisions.
detailed, yet high level enough to bring any specialist into the subject. provides useful information that is beyond people analytics. very recommended or any level/specification HR professional.
par Ajinkya P•
Course is great in building the conceptual understanding about using data in people functions. It really addresses the nitty gritties of day to day HR activities and how one should tackle them with the use of data, but I would like to see it with more of practical exposure with the case studies, actual assignments with each module coming in which would be a great handson experience and will help us learn in better.
par Haris H•
I thoroughly enjoyed this course. It gave me a good foundation of People Analytics. However, i am extremely keen to focus on Staffing Analytics and Talent Analytics. I want to further explore these 2 topics and work with practical real world examples and case studies in order to implement them in my organization. I would appreciate if I am provided the right guidance regarding the same.
par Vinayak M M•
Hi, Thank you for such a wonderful course in People Analytics. It helped me to understand basics of data and how it can be used and utilized in organizational decision making. The course makes me curious about data analytics and prompted me go for more in this field. Thank you again.
I have deducted one star because the speed of English speaking is faster than my capability of comprehension. -;)
par LAURA M R R•
I like that the teachers explained with a lot of detail some of the common problems faced when working with people analytics, however I wished I had seen more depth in some of the analysis that can be made or maybe some materials about formulating performance evaluations, rotation programs, network analysis, etc., in order to have a broader understanding of the different situations explained
par Michael C•
Good introductory course for someone with no prior experience in statistics or HR. The course takes a conceptual macro approach that assumes students have an overview of the entire organisation, which makes it easy to understand most of the core ideas. However, applying these concepts within the smaller context of a team within a larger organisation will be a bit more challenging.
par Jenny T•
The course provides a broad general overview of what people analytics is, the types of questions that can be answered with data, and provides helpful examples from the field of business and sports. The lecturers are clear. However, I would have liked a bit more information on the actual tools and methods so that I can better consume/ understand this data and make better decisions.
par Sandip M•
The course was a good introduction to People Analytics and gives good food for thought on how to conduct various HR activities in a more planned manner. However, if there were a little more hands-on approach it would have been perfect. The lecturers are no doubt very talents and it was a good touch to add the last 20 mins video of them discussing the effects on people analytics.
This is a great course that gives a starting point and a framework for your people analytics journey. Though I expected a few more actual tools and techniques kind of inputs , this course did a good job at enabling me to ask the right questions when I do a piece of analysis, which is much more important.
A must do course for all people leaders and not just HR professionals.
par Gabriela E L M•
Well explained, instructors show knowledge and experience in the area. Interesting, specially the topics to avoid pitfalls, cognitive biases, etc.
I thought that the Collaboration part was too abstract, some examples of What was measured, How (with numbers), the changes that happened in Collaboration and the measured Outcomes would definitely improve this part of the course.
par Mario M F•
Objectively analyzing the capabilties of people is very important in order to avoid the subjectivity. This provides an equal playing field for everyone. I really appreciate the feedback and techniques we got. I did however feel the Organizatinal Network Analysis was too general, and didn't provide much specific details. But it was a good overall background on the subject.
par YAMI W•
worth learning it! great! But i still think it's hard to embark on people analytics with network analysis or collecting data via questionaire which is very tough and costly. To be honest, that applying the academically scientific method to corporate's practical issues is impractical and difficult for normal companies,of course except for consulting industry, and HR.
par Luis G C•
The ourse is very good and gives good insight into the topic, and I am happy I completed it. I rate it 4 because, even though it is clear that is not a statistics course, and that the learners should have a good statistical background, I think that they should have made a little more effort to relate many concepts to realistic solutions and practical measurements.
par Vidhan S•
The course does really well on the qualitative aspects and is able to highlight a lot of aspects of people management which can benefit from the use of data analytics. It allows one to think sceptically and rationally about some of the norms and standards of human behaviour involved with people management. Thanks for this opportunity, Coursera!
Really fine designed introduction to People Analytics. In particular, I appreciated prof. Massey easiness to translate more complex analytical/statistical information into segments of information that were easy to comprehend by any layperson. I learned a lot and this course encourage me to dig deeper into the world of analytics. Well done!
par Rossana M T•
It is a great program with great content. Very informative and thought provoking in how to evaluate talent and how to deploy analytics in the TA and Talent development areas. I found the applicability of the broader concepts very useful However, given my limited background on analytical tools, the actual deployment becomes more limited.
par Andy Y•
Great intro course to People Analytics from a HR perspective. Really like the modules on Talent Acquisition and Collaboration (which is often overlooked when it comes to performance). Would have loved to learn about some of the tools that are available to consultants/HR professionals today to measure people performance.
par Pia E•
I learned new things about human resources and how I can use analytic to improve the internal processes, however some ideas were not clear enough in the first and second weeks and the slides were basic and relied too much in the videos. Hopefully they can update the videos to 2020 reality and improve these issues!
par Gautham A•
The course was very thought provoking. I had previously known about the biases and heuristics but this course gave me a different perspective as to how do they manifest themselves in organisational spaces. It could have been better if we are taught a few more technical analyses. Thank you very much for the course.
par Manasa S•
Thank you so much !! I really enjoyed the session. I really loved the way real-time case studies were taken to help us understand the topics i would also like to thank the way, Professor Martine Haas explained the topic on collaboration in a very simple way with one example in a diverse manner!! thank so much !!
par Henrique B•
Awesome topics but I felt them a little bit disconnected. I mean, there are so many different things we should oversight, it is hard to make a sense of how to implement every part together. Teachers should consider elaborating a sum-up week with pratical examples of how to use all this tools together.
par Jason R•
Constructive feedback: Similar to the Customer Analytics course, I would have found it valuable to learn about vendors that provide some of the services discussed; namely, the top-3 vendors of psychometric data that could fuel the analytics frameworks presented in these modules.
par Sarah R•
Aside from being unable to take the quizzes (which seemed to provide very little in the way of testing understanding of the material), the course videos were great, very professional and some good info. Would be good to have project based assignment rather than just regurgitation of main points!
par Jalal A•
Excellent insight. Great instructors. Well developed material to explain topics with good examples. Only concern with quite a few of the Quiz questions being difficult to understand; and tricky in a way that does not necessarily test understanding- too complex construction of some questions.
par Mircea-Stefan G•
Great course, both focused and easy to follow. The sports (baseball) world analogies were not always very transparent for those who are not familiar with the field. All in all, a great course; really appreciate all three professors, who covered the material in a very coherent way. Thank you!
par Joanne H•
A good introduction into the subject area. It does not give you enough detail on how to actual do the data anaylsis but it provides the insights into where and how. An excellent use of time. The instructors are clear, provide real life examples and seem passionate about the subject area.