Chevron Left
Retour à Introduction to Operations Management

Avis et commentaires pour d'étudiants pour Introduction to Operations Management par Université de Pennsylvanie

2,132 évaluations
467 avis

À propos du cours

Learn to analyze and improve business processes in services or in manufacturing by learning how to increase productivity and deliver higher quality standards. Key concepts include process analysis, bottlenecks, flows rates, and inventory levels, and more. After successfully completing this course, you can apply these skills to a real-world business challenge as part of the Wharton Business Foundations Specialization....

Meilleurs avis


Oct 28, 2018

This is an awesome comprehensive operations management course. Although, the course in an introductory course, it covers pretty much everything you need to know about operations management.


May 03, 2019

I liked how the Professor explained different terms of Operations and Quality. This course will help me apply this knowledge of looking inside an operation and finding out the bottlenecks.

Filtrer par :

426 - 450 sur 454 Avis pour Introduction to Operations Management

par Rean T

Nov 06, 2017

Formatting of answers during quizzes wasn’t clear.

par Trent B

Sep 26, 2017

slides didn't match lectures

par Lauren J

May 20, 2020

Prof is not good. Works out problems by just scribbling numbers that you can barely read with no explanation of how he got them. Which later in forums you might find out are wrong and he never redo and corrected the video. How he got the numbers and if they are correct is for you to figure out on your own making the whole "review" useless and not at all helpful to be able to complete the test or homework. Forums are somewhat more helpful as people actually explain how they solved the problems. The practice questions being solve is actually also useful as it is solved by someone other then the prof. The homework and finals should have instructions on how many decimal places it accepts as I would have 3 decimals on some answers and they would be right. Then on the next question I would solve it 6 times, look over all the examples and everything in the forum and final put the SAME ANSWER in again with two decimals not three (like the other correct questions) and then it's right. So why that would change part way through a test and not be noted is beyond me. Overall the prof made me hate the course and everything to do with Operation Management which I previously enjoyed. Would not recommend to a friend. Extremely frustrating course

par Alex G

Jun 26, 2020

Incredibly difficult for an intro class, especially as the Prof makes a lot of assumptions in calculations that aren't clearly defined. The homework quizzes and exams involve problems and formulas that are a bit too complex for an intro course for the general public! A lot of careful interpretation of wording and multiple steps mean that this course is quite challenging and takes a lot of careful attention.

I'd give it 1 star, except that the more you take of the course, the more the concepts start to make sense and the formulas become the tiniest bit easier.

Far too complex and challenging to be necessary for the overall specialisation; I thought that being a qualitative oriented person (with a PhD from an elite, Top 20 university in Social Science) that Corporate Finance would have been the toughest course on the specialisation, but actually, I think this one is. (Corporate Finance is actually *incredibly* well taught, by the way, and I gave that course 5 stars!)

par Sarah H

Aug 08, 2020

I hated this class so much. I'm only rounding up to two stars because if it weren't for the discussion forums, I would never have passed any of the assignments (and even those had multiple questions from students that had gone unanswered for literally years). When the material is this dry, you need a professor who can make it fun and engaging but it was such a slog, just getting through the videos. Also, I failed multiple assignments multiple times because I didn't realize you weren't supposed to round up your answers to the second decimal place. This was never explained in the course information. If you get an answer wrong on the quiz or the homework, there is no one to help you figure out where you made a mistake -- answers from the forum moderators are years old and are cryptic, at best or they simply say "I can't give you the answer and if I tell you where you went wrong, that would give it away." Overall, I'm just glad it's over.

par Brian G

Aug 07, 2020

Several problems were not explained well. The Quizzes (which do not count toward final grade) did not provide the solutions - which would have allowed me to try and work the problem backward to find the solution. I understand not providing the test/assessment answers for integrity reasons, but not providing the answers in the quizzes only perpetuates the ignorance. The instructor's accent and verbiage use cased confusion. When definitions are defined by the use of a single word or another this can lead to lots of lost time and frustration. This is understandably a by-product of English not being their first language, they must be more careful in their discussions to avoid this in the future.

par Shelby

Aug 19, 2016

This course is designed much differently than the other Fundamental Courses. The content is clear in the lectures, however, the questions in the quizzes are not based on concepts learned in the lesson directly. The quiz and final exams are not multiple choice, but instead require you to enter you answer manually and it is graded. The two combined makes it difficult to know which answer the teacher is searching for and leads to a frustrating process while test taking.

par Sven B

Jul 05, 2020

What I would argue as the deficiency of this course is the lack of deeper insight into the topics. The lectures themselves were very “dry,” but what disappointed me the most was the professor’s lack of deeper meaning in explaining the things he does and his approach to problem-solving. He should explain his reasoning in more detail when he is solving problems (giving more mathematical explanations and arguments etc.)

par Christian J K

Oct 02, 2019

Great course content. However, the graded homework and final exams have several unclearly-written trick questions that ask for answers that are not covered anywhere in the lecture videos or handouts. It is my professional opinion, as an experienced course developer and assessor, that this subject's assessment tools and evidence guides need to moderated and validated to be reliable, fair, flexible and valid.

par 张旭

Aug 03, 2020

it could be better if the teacher wanna make it better. Through the course, I can sense that how a business owner making the organization operation more efficient and more productive, but without any feeling that a teacher is trying to deliver knowledge to us. It is not that bad, while comparing to other courses I have attended, 2 stars.

par Colleen M

Jun 16, 2020

The questions in the homework and quizzes are much harder than what is given in the videos. There are not enough opportunities for practice problems for students to be successful. The instructor is difficult to understand, making this much more frustrating than it needs to be.

par Bhupendrasinh T

Jul 08, 2017

Exam questions are very very delusional and no proper support is given to understand them. Course material is very good and can be very helpful for anyone but the way they managed to write question is out of this world and complete waste of time.

par Nuno F R F

Nov 16, 2017

Not very clear explanations of theory and of the problems. Many times wasnt clear which units to use. Very boring classes presented in a monotonic way and with no enthusiasm by the teacher.

par Chloe F

May 19, 2020

Explanations were difficult to understand at times.

It would be best if test answers were explained

Video audio quality could be better

par Andy Z

Jul 06, 2016

Does not explain quite so thoroughly. Some parts are hard to understand. And quizes are too hard. And 3 tries A WEEK?!?

par Scott W

Dec 13, 2019

Poorly filmed course, difficult to understand and folllow

par Brianna C

Jun 28, 2020

this was very difficult

par Edward W

Jul 27, 2020

Unfortunately, after undertaking the other courses within the Wharton Business Foundations Certificate, this course falls short of expectations.

Full of highly outdated and non-transferable content, this course is poorly polished, full of errors and inadequate in its delivery. The lecture content contained some useful information and overarching concepts, which are swiftly thrown aside in the desperate attempt to trip the learner through cryptic assessments. These assessments come in the form of 'Homework' and 'Final Exams', which both have exactly the same content, and fully punish any person who foolishly thought they would be tested on content covered in the lectures.

I have a Master in Engineering, and I was surprised at the level of assumed math knowledge. Good luck to those from an arts or social science background; an understanding of statistics, algebra and general math notation is recommended, because Prof Terwiesch will speed past explanation without a thought to those attempting to keep up.

Given the high standard of the other courses in the Wharton Business Foundations Certificate, I have found this course extremely frustrating and highly disappointing. It needs a complete renovation with proper oversight through peer review.

par Nuno R

Jun 21, 2020

The lectures are ok and you think.. "Hey I got this!." Little you know....

The tests/quizzes and the final exams for each week have NOTHING to do with the lectures. This is clearly a cash grab to attract students to Wharton with the promise of a great education. If you're not a Operations Management student already, and if you are not in the field doing professional work in this area, then forget about it. 10h of study will turn into 100s of hours of trying to figure out the quizzes and exams to no avail.

The forum mentors rarely help, rather confuse even more by giving answers (or hints) that have nothing to do with the lectures.

The sample problems and questions are completely different from the mentors answers and different from the lectures which leads to even more confusion.

I've taken several other courses and specializations at Coursera (over 50 courses) and this is the WORSE course I ever experienced.



Oct 31, 2018

Lectures need to be significantly improved. Practice problems need to be relative to the homework and quiz. This is an introductions course! Be introduction friendly!

par Brian N

Jun 20, 2018

It was not very clear in the instructions about how to enter numbers (do we round the numbers? Do we enter a 0 before a decimal point?

par Kiran K

Aug 01, 2020

Course requires knowledge of probability theory and statistics as prerequisites. Too much information for an introductory course.

par Ryan K

Jan 03, 2018

This module should be redone in order to make the information make more sense.

par yosanon

Jun 18, 2018

great topic with detail, but exam is super not clarified and no one to help.

par Deleted A

Jul 12, 2020

This course is confusing. I am not sure If I can finish it.