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Learner Reviews & Feedback for Introduction to Operations Management by University of Pennsylvania

4.4
stars
2,626 ratings

About the Course

This comprehensive course delves into operations management and process improvement principles and techniques, providing you with the knowledge and skills necessary to identify and eliminate inefficiencies in your organization. You will gain a solid foundation in operations management by analyzing key concepts such as cost-quality trade-offs, the efficiency frontier, and system inhibitors. Get ready to delve into process analysis, where you'll identify and analyze steps in a process, implementing changes for enhanced outcomes. With practical exercises, including creating process flow diagrams and capacity calculations, you'll strengthen your analytical skills firsthand. Experience the power of optimizing flow within operations as you uncover waste sources and design efficient processes for maximum output, reduced costs, and heightened customer satisfaction. An in-depth exploration of Little's Law will equip you to make informed decisions on capacity planning and process improvements, optimizing inventory levels, reducing lead times, and enhancing supply chain coordination. Additionally, you'll learn to effectively manage variability, laying the groundwork for consistent and exceptional quality standards. Statistical analysis, problem-solving methodologies, and real-time information utilization will empower you to tackle issues, find root causes, and foster continuous improvement. Throughout the course, the focus remains on driving improvements and achieving excellence. Analyze, improve, and reimagine how work gets done, armed with the necessary tools and frameworks to enhance work processes across diverse industries. Join this course to analyze, improve, and reimagine how work gets done and to acquire the necessary tools and knowledge to make meaningful improvements in your organization's operations....

Top reviews

KR

Aug 24, 2020

Great Instruction by Prof Christian - very lucid and with real world examples. Learning a business skill is mostly learning observation.. Now I know what to observe when looking for productivity!

RE

Jan 28, 2021

I found this course to be very informational; the practice and homework were excellent to prepare for the exams, and the instructor covered all material in the lectures that was on the exams.

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251 - 275 of 595 Reviews for Introduction to Operations Management

By Augusto B P

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Jun 27, 2021

Excelente curso, excelente material, excelente expositor.

By Joerg K

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Sep 16, 2020

Highly relevant and practical content. Also, well taught!

By Sunny S

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Apr 3, 2022

A nice course to get the basics of operation management.

By Türker Ö

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Mar 11, 2021

Ä°t is jut wonderful course. Thank you for this course...

By PAULO E L G

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Oct 14, 2017

Excelente curso para profissionais de setor industrial.

By Ryan T

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May 14, 2016

Great overview, covers a lot in a short amount of time.

By Ning Y

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May 26, 2018

very good course. Especiallly the homework and exam.

By Mattia R

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Jun 28, 2020

Basic but well done course with a very good teacher.

By Vidhan A

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Jul 3, 2017

Focused approach to the subject.Well planned course.

By houda b

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Jun 29, 2016

very good, a lot of practice problems, comprehensive

By sudhir a

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Dec 5, 2015

Very Informative. Got a good overview of operations.

By VISHAL J

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Apr 2, 2020

Good lerning experience. Excellent course material.

By Adithya S

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Feb 5, 2019

Excellent course on basics of operations management

By MIKHAIL S

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Oct 1, 2023

Amazing course but a lot of IT problems in quizzes

By Jianhua Z

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Nov 7, 2021

Very nicely formatted and instructed. Thank you!!!

By Kumar N

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Feb 22, 2016

The course design is excellent . Practice problems

By Lauren S

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Aug 16, 2017

Learned a lot from this course. Very informative!

By Tanzid A M

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Apr 19, 2019

It is a very excellent course for every student.

By Masud M

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Aug 31, 2018

Great course with a highly qualified instructor.

By Vivian Y

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Jul 27, 2018

A course that requires logical thinking. Luv it!

By karthikeyan r

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Sep 7, 2017

Excellent course. taught all the basic concepts.

By Zuber s

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Jun 27, 2023

great insight with operation management working

By Laghudeep T

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Jul 6, 2021

Great for a begineer. Really enjoyed learning.

By Saurav K P

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May 2, 2020

Excellent course to learn operation management

By Deleted A

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Apr 15, 2020

it was best courses in which i learnt a lot of