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Avis et commentaires pour d'étudiants pour Improving Communication Skills par Université de Pennsylvanie

1,781 évaluations

À propos du cours

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

Meilleurs avis


11 mars 2020

This course surpassed my expectation. I can not only apply what I have learned in my professional life but also can help me to improve some personal aspects, like communication with my family members.


9 sept. 2020

An absolutely wonderful course on communication skills. Its a course every professional should take as it teaches the very basics of communication that we all should incorporate and practice everyday.

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176 - 200 sur 460 Avis pour Improving Communication Skills

par Marta E d S M R

27 août 2018

This course is very good for people that what to improve the negociation skills

par Christos S

31 mars 2018

Great course on soft skills that are very important to have in an organization!

par Chioma A

4 sept. 2020

The course is very insightful and very relevant. I really enjoyed the course.

par P K G

24 mai 2019

very good and changed my way of viewing communications. thank you very much

par Preetie B

14 avr. 2018

Very interesting insight on structuring our communication in an effective way.

par Shamim A

23 oct. 2017

It is a well thought and specific to improve communication in an organisation.

par Pornpaisarn C

11 juil. 2021

Good context help me to improve and also aware in some part of work life.

par Jeff P

2 sept. 2018

Done- Unable to complete the locked Quizzes but tge course was phenomenal

par Jonel R B

27 sept. 2021

This course is very helpful for communicators and language enthusiasts.

par Nguyen D T

25 juil. 2021

It is worth to spend time for this course. It is over your expectation.

par Poula S

13 sept. 2020

It is a very useful course and I have learned a lot about communication

par victor h g l

12 juil. 2018

Excelente course I like all the examples, it made easier to understand.


15 mai 2020

WHARTON PENN is the best school and there are a lot great proffesors.

par Pasucha U

20 avr. 2020

Very useful key to the deeper understanding of work and personal life

par Jehan P

11 juil. 2020

Useful course. It was less focused on communication than I thought.

par Amit K S

19 juin 2020

This certificate develop and polished my career.

Thank you Coursera

par Eric R

13 mai 2020

Enjoyed this course very much. It was also put together very well!

par K59 L H K

24 sept. 2021

A profound course with many useful knowledge. Deserve your time!

par Waseem R

19 août 2017

Highly Recommanded. Exceptional material with concrete examples.

par Don E

19 juin 2020

Very insightful and loaded with real-world, useful information!

par Edouard C

22 avr. 2018

Great lesson, loved the clarity, the examples and the passion !

par Petro P

18 août 2017

Very interesting material presented by very interesting person!

par Ng s l t

22 févr. 2022

spot on based on my own experience in the service industry!!

par bigyan p

12 mai 2020

Very good course with indepth understanding of core concepts.


29 juil. 2017

Great course. Thank you for allowing me to pursue this course