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Avis et commentaires pour d'étudiants pour Improving Communication Skills par Université de Pennsylvanie

1,781 évaluations

À propos du cours

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

Meilleurs avis


11 mars 2020

This course surpassed my expectation. I can not only apply what I have learned in my professional life but also can help me to improve some personal aspects, like communication with my family members.


9 sept. 2020

An absolutely wonderful course on communication skills. Its a course every professional should take as it teaches the very basics of communication that we all should incorporate and practice everyday.

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126 - 150 sur 460 Avis pour Improving Communication Skills

par Mathieu G

13 avr. 2020

The first 2 lessons are a bit more theoretical. the latter ones are more juicy and full of stories. Really nice course.

par Claudia A G

27 nov. 2017

I loved the instructor. He was very engaging and made the course and the material very interesting.

Claudia A. Greenwald

par Hannah R

18 mai 2020

Great instruction and engaging material! I really enjoyed this course and look forward to putting these skills to use.

par Kamran A M

27 août 2017

Content of the course is very good, using case studies based on professional, personal and social lives of the people.

par Patricia G P

9 août 2020

It is really useful and interesting. It opened my eyes about things that I have never considered. Totally recommended

par Peter B

1 sept. 2019

Thought this course should be required for anyone interested in leading and managing people. Excellent information.

par Alexander M

16 avr. 2020

Extremely interesting and informative. Looking forward to start applying this highly pragmatic material. Thank you!

par Robert G S P

8 janv. 2019

Strongly recommend this for the context of communicating in a corporate context and in the context of negotiations.

par Armya m

2 juin 2022

this course hepl me improving communication skills hunderd percent

advice you need to hear

thank you for coursera

par Simisola

22 oct. 2022

it is very explanatory and educative. I really learnt a lot from this course which i will not take for granted.

par Kevin L

1 juin 2020

This course was well put together. The information was exceptionally delivered and easily understood. Thank you!

par Omer M A M

17 avr. 2020

it was most useful training that I have since long time ago, Thanks for the great efforts and clear explanation

par mario t

12 févr. 2020

Great material and content, very easy to understand due to the small capsules of information for each module.

par Nicolás F

19 avr. 2020

Helps structure in your head what you have probably already experienced in real life negotiation situations.

par Biplab K S

18 juil. 2018

The course is in detail to improve effective communication skill development. It will helpful. Thanks a lot.

par Anjali N

17 juin 2021

I learn lots of skills and strategies from this course. Thank you, professor and university for this course

par Dawn E B

16 avr. 2020

Great course! Gave me some great tools to improve communication in my current career as a military officer.

par jennifer s

27 oct. 2022

This was really interesting and informative. Concepts were explained well and relevant examples provided.

par Robert W S

10 févr. 2022

Although this was a Wharton business course, it provided valuable lessons and insight into everyday life.

par Kalum D S

18 juin 2020

I enjoyed this course thoroughly. I got so much out of this and highly recommend this course to everyone.

par ben a

26 oct. 2020

Very useful and practical! Would recommend fellow learners to use some of the practical tactics at work.

par Chafai Y

1 juin 2020

Was a great course Thank you Sir Maurice, I get deeply in communication and that helped a lot thank you,

par Ayed A Q

26 déc. 2021

The most rewarding communication skills course I've ever attended! Thank you for the great experience.

par Kona M

12 juin 2020

I'm very glad to avail this course.Thanks coursera for giving me the oppurtunity to avail this course.

par vishnu s p

31 août 2020

I enjoyed the course a lot and it was very helpful. Looking forward to take part in more such courses