It is indeed a very engaging course which should be further developed and deepened into likes of negotiation, persuasion, NLP

Very interesting course and wonderfully delivered by Professor Maurice Schweitzer. It was an immense value addition to me. Enjoyed every bit of the course. Thank you.

very interesting!!!!!

It was an informative course. Learned many new things

Thought this course should be required for anyone interested in leading and managing people. Excellent information.

Thanks, professor. Learnt Alot.

it was an amazing online course i have ever learnt

Excellent course. Every lecture brought new knowledge.

Really engaging !

Very nice!

Thank you!

Many useful skills

Great class - It was really fun to learn, presented in a very effective and easy way to understand and easily apply. Thank you!

Great knowledge that I can use in advertisement, networking, buying process, team management, sales/ profit motivation ( what not to do), interview, making friends feel important, portraying oneself as the more honest and approachable person, reducing rivalry and in turn becoming happier.

This is very good

I really learned more about my own communication skills with this course. I will utilize the skills leaned to be a better communicator, also be a more efficient goal setter.

I particularly like Prof. Schweitzer and you can actually download most of the papers he authored and co-authored from his university website. After reading at least abstract and discussion / conclusion of most of his paper (and with some already quite a lot more) published after 2000, I noticed that this course really does distill his work quite well. A lot of the practical implications can be learned in this course and whoever wants to dive deeper has his papers, for free.

I found most inspiring so far that negotiator self-efficacy moderates negative effects of anxiety on negotiator behavior (Schweitzer et al., 2009), which very much motivates me on learning even more about negotiations than learned in this course already. Apparently, University of Michigan just started offering a specialization on Coursera.

Working in the Customer Service Industry I found the whole course very illuminating. I use some of the concepts already but learning about context and theory behind them certainly will aid me in further developing on my tactics and influencing others in my company so that we can offer better service to our customers.

Thank you Prof. Schweitzer, University of Pennsylvania and everybody involved. Cheers

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Really interesting course and informative i enjoyed it much and helps anyone to greatly develop his communication skills.

What a great class!! I enjoyed every bit of it! and learned alot about how trust and deception work. The mechanism of Goal setting and ideas about how to have an effective conversation.

I really enjoyed the course.

I have learn smooch about communication by considering my counterpart first and also by considering her/his implicit communication.

Most of the topics touched in the course are very helpful in my daily working life.

Thank you for that.

Maurice is great! Very clear.. Good course.. Learnt a lot..

awesome course for those who master their behavioral skills

good

A thought provoking and useful course. Recommended. Thank you for producing such an excellent course.