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Avis et commentaires pour d'étudiants pour Improving Communication Skills par Université de Pennsylvanie

1,781 évaluations

À propos du cours

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

Meilleurs avis


11 mars 2020

This course surpassed my expectation. I can not only apply what I have learned in my professional life but also can help me to improve some personal aspects, like communication with my family members.


9 sept. 2020

An absolutely wonderful course on communication skills. Its a course every professional should take as it teaches the very basics of communication that we all should incorporate and practice everyday.

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101 - 125 sur 460 Avis pour Improving Communication Skills

par Shafay S

12 oct. 2017

Very informative training and course material. thank you for your kind guidance during the sessions. really enjoyed the sessions with real time examples.

par Brajesh S B

17 avr. 2020

It is well designed program that has helped me set my past perspectives very right and I am sure this will add many more value in my future endeavours.

par Sandra S N

25 mars 2020

Very informative, with useful everyday information. I enjoyed this section very much. I liked how the professor used actual stories to explain details.

par Agata M

1 mai 2020

In the beginning, I was skeptical. But now, reviewing once again slides and videos I do believe it's connected and will benefit in my job. THANK YOU!

par Marta K

22 juin 2020

Very interesting and easy to follow. It took me by surprise how much I liked the course and will try to implement what I learned in my daily life.

par Kyle D

7 avr. 2018

Great insights on communication by a world class professor. Perhaps a sequel to negotiation would be a great addition to the Coursera Portfolio.

par Russell N

7 févr. 2020

It contained a lot of good and relevant information. Expanding on things we are taught as well as teaching more way to communicate effectively.

par Tong ( L

22 avr. 2021

Thanks Professor Maurice Schweitzer for the wonderful lectures. The summarized principles are practical and well presented with examples.

par Jennifer G

21 mars 2018

Fantastic course with really interesting topics, a great speaker, and some fascinating real-world examples to help drive key points home.

par Mirna S

29 janv. 2018

Packed with case scenarios and examples, excellent course design, and great delivery. Enjoyed my learning journey very much. Thank you.


25 juin 2020

This is very nice course for improving communication skills. It includes all practical measures which can be easily implemented..

par Mayank A

22 mai 2020

It was a well-structured course and it touched upon a lot of topics related to communication, trust, deception, and goal setting.

par Sidrah Q

20 janv. 2019

Wonderful course.. wouldve appreciated more if a more detailed summary on key areas was gic=ven and the audio couldve been louder

par Jana A

2 nov. 2017

Great class - It was really fun to learn, presented in a very effective and easy way to understand and easily apply. Thank you!

par Rudo

4 nov. 2020

I learned so much about different ways that people communicate and why some people might do what they do with out even knowing!

par Ankit N

3 févr. 2020

This course has helped me understand different ways to effectively communicate and my favorite was learning about goal setting.

par Santiago M

13 oct. 2021

How I wish, I have learned this when young. But do not be sad. I am 50 in awesome shape, lots of knowledge and living happily!


21 juil. 2019

It is indeed a very engaging course which should be further developed and deepened into likes of negotiation, persuasion, NLP


2 sept. 2017


par 喵鲁

23 juil. 2020





par Patricia K

13 mars 2021

very good I learned a lot that would help me to do my job better. communication is very important both at work and private.

par Mujtaba H

1 nov. 2018

I love the instructor sir Maurice, that brilliant way he have to demonstrate with examples, and excellent course outline.

par Mazen T H Y

22 juin 2018

Really interesting course and informative i enjoyed it much and helps anyone to greatly develop his communication skills.

par Sara L

5 mars 2021

It was very informative and interesting! It made see things from another prespective. Professor Maurice did a great job!

par Daniel C M

22 févr. 2021

This course explains the basics of Human Learning. It is a "must" for every person who aspires to a leadership position.