Chevron Left
Retour à Improving Communication Skills

Avis et commentaires pour d'étudiants pour Improving Communication Skills par Université de Pennsylvanie

4.7
étoiles
1,412 évaluations
375 avis

À propos du cours

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

Meilleurs avis

MG
11 mars 2020

This course surpassed my expectation. I can not only apply what I have learned in my professional life but also can help me to improve some personal aspects, like communication with my family members.

SP
9 sept. 2020

An absolutely wonderful course on communication skills. Its a course every professional should take as it teaches the very basics of communication that we all should incorporate and practice everyday.

Filtrer par :

301 - 325 sur 368 Avis pour Improving Communication Skills

par Hans

30 mai 2017

All the content is based on Professor's book Friends and Foe. It is quite good to combine these two learning resources together. There are quite a lot new perspectives and insights. The most wonderful part is the module 1 &2. The most practical part is the module 4. Module 3 on Deception is good. If the content can include more how we can take advantage of these findings, the course could be better.

par Jianwei W

6 févr. 2018

I found this course very informative, filled with many many aspects, physiology, cooperate communication, etc. It is not about how to write email but much deeper. I would appreciate better assignment design - real life situations which can immediately apply what I have learned. In the end, people are coming here to improve their real life communication skills not theories.

par Utku K

31 janv. 2018

Some more detailed could be more helpful I think, like non-verbal communication types, types of cons, signals in different cases, useful signals, not useful signals... But in general it was a very good course, I enjoyed everything, I wished furthering my knowledge in the area thats why would like to have more detail. Thank you very much! Great course!

par Karen Y

11 mai 2020

Did not feel I learned as much as I could because quizzes were not permitted to be taken without grade as an auditor. I was able to take quizzes in other classes which was a much more beneficial approach to learning. I enjoyed the professor and the material, however, and thank you for offering this free course during my COVID-19 quarantine.

par Meherunnisa B

4 janv. 2020

An incredibly motivational classes besides of thought provoking. It helps to think over good perspectives of every actions. Makes me to built firm relationships. And to cultivate new ideology. I leant when to trust and when not,and benefits of goal settings, Key ideas about deception, effective speaking...

par Himanshu

13 mai 2020

This course helped me a lot. Many a times I was able to relate to the teachings ang examples and other times I was left thinking, pondering over the lessons and consequences. It will definitely help me being a better version of myself. Thanks to Coursera to introducing us to such a wonderful course

par Yuliya P

5 juin 2018

Quite useful though in some cases quite general. Very easy to follow the presenter. The idea of the course is to get some take-away points and start practicing them in your daily life. So don't expect to become a professional communicators but rather expect some useful ideas. Thank you!

par James E

13 déc. 2019

This course is incredibly realistic and awesome. It gives different psychological approaches to solving several different niggling issues as 'how to gain trust' and 'detection deception'. However, some points expatiated I think could be viewed more relatively. Especially signalling.

par Meghavi

16 mai 2018

Back to basics course on communication. Well developed modules as communication is not just jargons, vocabulary but also about building a relation. The faculty Prof. Maurice is extremely knowledgeable and well researched on the topic.

par Manuel G

12 mai 2017

Very interesting. From my point of view, it offers a good grasp of the theorethical basis which underlies the different phenomena explained and good practical stories which illustrate them. I enjoyed it and recommend it.

par Luca B

14 mai 2020

Through several examples, the course explains a lot of the ins and outs of communication. It is well built and consistent, focusing on ways to understand and enhance how to communicate in a constructive manner.

par Ramiro J S A

3 mai 2020

Although the course deals with very important topics about communication in different settings, especially in business, it does not integrate these concepts with the other courses in this specialization.

par Igor L

11 avr. 2020

The course covers very important and interesting topics in a very accessibe way. I would like to get more practical tips on how to implement what is tought in a real life.

par Pierre-Yves B

4 avr. 2018

Very informative, but I would have liked some more practical experience or exercises. The many examples given were very illustrative though. Good course.

par Nassia B

18 sept. 2020

Almost all materials were incredibly useful, apart from the Goals section in Week 4 - I didn't really find a connection with communicating effectively.

par Maitri J

10 mai 2020

I really enjoyed the videos and the case studies/ stories presented in the videos, they really help me understand the concept in a real life manner.

par Mohamed G M

21 mai 2020

it is a great course and has alot of information in it, it opens your mind to a new aspects that you didnot know that it exists .

par Yasmin A

25 août 2019

Way too much information. I feel it needed to be two courses rather than one. Otherwise, really good content. Thank you.

par Maedeh G

25 mai 2020

This course was very informative for me. I learned some useful information that's gonna help me a lot in the workspace.

par Sarah A

17 sept. 2020

The presenter is really good. I wish if there was more connection between various topics talked about in this course.

par Leandro C M

18 oct. 2018

Could be more focused on communication skills

Video examples of excellent communicators would also help and inspire

par Patrick E

4 août 2017

Engaging lectures that help you consider and apply ideas people use every day in a more conscious, structured way.

par Anastasia P

15 févr. 2018

Good course for the theory on the different elements that influence our personnal and workplace communication.

par Roberto M

23 sept. 2018

I think the course could be improved by adding some exercises so that students can practice what they learn.

par Maurizio P

16 juin 2017

Interesting and well structured course. Clear explainations, very useful the examples from news.