Do you work for a nonprofit or in the social sector? Are you struggling to solve the problems and meet the needs of the people you serve? Come learn more about how design thinking, a human-centered approach to problem solving, can help you truly understand an issue, generate ideas worth testing and iterate to find solutions that make a real difference. Through global stories from areas as diverse as government, health care, and education, we’ll show you the tools, techniques and mindset needed to use design thinking to uncover new and creative solutions in the social sector.
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Design Thinking for the Greater Good: Innovation in the Social Sector
Université de VirginieÀ propos de ce cours
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Résultats de carrière des étudiants
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18%
ont bénéficié d'un avantage concret dans leur carrières grâce à ce cours
10%
a obtenu une augmentation de salaire ou une promotion
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No prior experience needed to participate in and benefit from this course.
Approx. 8 heures pour terminer
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Sous-titres : Arabe, Français, Portugais (européen), Italien, Vietnamien, Allemand, Russe, Anglais, Espagnol
Ce que vous allez apprendre
What design thinking is and when to use it
How to prepare to see and take action when opportunity arises
How to use design thinking to generate innovative ideas
How to take the many ideas you generate and determine which ones are likely to produce specific, desired outcomes
Compétences que vous acquerrez
PrototypingProblem SolvingUser-Centered DesignDesign ThinkingSocial Issues
Résultats de carrière des étudiants
20%
ont commencé une nouvelle carrière après avoir terminé ce cours
18%
ont bénéficié d'un avantage concret dans leur carrières grâce à ce cours
10%
a obtenu une augmentation de salaire ou une promotion
Certificat partageable
Obtenez un Certificat lorsque vous terminez
100 % en ligne
Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Dates limites flexibles
Réinitialisez les dates limites selon votre disponibilité.
Niveau débutant
No prior experience needed to participate in and benefit from this course.
Approx. 8 heures pour terminer
Anglais
Sous-titres : Arabe, Français, Portugais (européen), Italien, Vietnamien, Allemand, Russe, Anglais, Espagnol
Offert par
Université de Virginie
A premier institution of higher education, The University of Virginia offers outstanding academics, world-class faculty, and an inspiring, supportive environment. Founded by Thomas Jefferson in 1819, the University is guided by his vision of discovery, innovation, and development of the full potential of students from all walks of life. Through these courses, global learners have an opportunity to study with renowned scholars and thought leaders.
Programme du cours : ce que vous apprendrez dans ce cours
2 heures pour terminer
DESIGN THINKING FUNDAMENTALS
Welcome to the first week of Design Thinking in the Social Sector! This week, we provide an overview of design thinking: what it is, why it is different, and why we need it in these uncertain times, especially in complex organizations. We’ll examine the four simple questions at the heart of the design thinking methodology, and illustrate that approach with a visit to the Kingwood Institute in the UK. We’ll conclude this module by giving you a chance to hear from some other experts – Angela Meyer on the visualization tool and Dan Pink on six abilities that matter most.
2 heures pour terminer
13 vidéos (Total 73 min), 1 lecture, 1 quiz
1 heure pour terminer
BEFORE YOU BEGIN, AND ASKING "WHAT IS?"
Welcome back! This week, we’ll examine the types of problems that are well-suited for design thinking. We'll recognize what we need to do before we begin a project, and then take a deep dive into the first question in the design thinking process, “What is?” and the concepts of insights and design criteria. You’ll see how asking “What is?” helped improve daily living for adults with autism, their families, and the staff of the Kingwood Trust. Then we’ll look at the Monash University Medical Centre in Australia and how it asked this same question to make patient-centered care a reality. Along the way you’ll learn about two design tools: journey mapping and repertoire.
1 heure pour terminer
12 vidéos (Total 57 min)
2 heures pour terminer
A MINDSET FOR INNOVATION, AND ASKING "WHAT IF?"
Welcome back! This week, we'll continue our exploration of repertoire and a "mindset for innovation" through two personas we call George and Geoffrey. We'll examine the question "What If?" as a way to think about possibilities. You'll look closely at how brainstorming within the design thinking process helped organizations as different as the Federal Drug Administration and the leaders of a small town of Iveragh, Ireland. This week's tools, storytelling and stakeholder mapping, illustrate ways to gather more information about projects and users.
2 heures pour terminer
11 vidéos (Total 75 min)
3 heures pour terminer
ASKING "WHAT WOWS?" AND "WHAT WORKS?"
Welcome to our final week! This week we transition from idea generation to testing by examining the intersection of what stakeholders want and what the organization can sustainably offer. We'll consider the role of prototypes as a way to test our assumptions about a solution, and consider what it takes to launch a solution into practice, and see real-life examples of prototyping and testing in social sectors as diverse as healthcare and agriculture. You'll begin to think about your own social sector challenge you could tackle with design thinking. We end this week with some advice and actions for impact.
3 heures pour terminer
14 vidéos (Total 67 min), 5 lectures, 2 quiz
Avis
Meilleurs avis pour DESIGN THINKING FOR THE GREATER GOOD: INNOVATION IN THE SOCIAL SECTOR
par DD27 juil. 2020
The course really helped in understanding the process of designing a solution and more importantly focus on redefining the problem! A course for those who want to learn the innovation process.
par KA21 janv. 2019
It is a great course that helps you rethink your idea of what a problem is by asking more questions about it. Course could do with more practical examples but a great course nonetheless
par OM2 nov. 2020
I really enjoyed the DT course. Provided in-depth examples and explanation about how the tool is implemented. Highly recommended for those who have a little/no knowledge about the tool.
par AM23 juin 2020
this was my first course with coursera. i feel very motivated and found an amazing passion here learning with the greatest faculty of the greatest university. thank you very much.
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