Hoy más que nunca, las corporaciones realizan grandes inversiones en el sector de la tecnología de la información Information Technology, IT). Aunque la calidad de estas inversiones afecta el trabajo cotidiano de millones de personas, es frecuente encontrar encuestas del sector con tasas de error en proyectos de IT superiores al 50 %. Es posible hacerlo mejor, y es posible hacerlo en forma consistente. En este curso de dos semanas de duración, analizaremos los principales desafíos del sector de IT corporativo y veremos cómo abordarlos mediante el uso de pensamiento de diseño (“Design Thinking”), la metodología “Lean Startup” y los principios del manifiesto ágil como estructura de equipo.
Estrategia de IT centrada en el cliente
Gain insight into a topic and learn the fundamentals.
Beginner level
No prior experience required
2 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level
No prior experience required
2 hours to complete
Flexible schedule
Learn at your own pace
Skills you'll gain
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
2 assignments
Taught in Spanish
See how employees at top companies are mastering in-demand skills
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There are 2 modules in this course
Para una IT estratégica, lo primero que necesitas es una estrategia. Idealmente, necesitas una estrategia fácil de entender y de usar que te sirva como base clara para emprender acciones. Eso es lo que aprenderás esta semana.
What's included
10 videos1 reading1 assignment1 discussion prompt
Has aprendido que tener un propósito bien definido y adquirir una comprensión sobre la que puedas actuar, no solo sobre lo que dicen los usuarios sino sobre lo que hacen, es clave para el éxito de IT. Ahora, aprenderás más detalladamente cómo hacer un prototipo iterativo y probar soluciones para asegurarte no solo de que funcionen bien, sino de que obtengan resultados superiores.
What's included
7 videos1 assignment
Instructor
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