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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,230 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

YC

May 24, 2020

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

JV

May 8, 2021

This is an amazing course for both a complete NOOB and self taught geek like myself. If you're thinking about taking this course I HIGHLY recommend it and PROMISE you'll learn something very valuable.

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8026 - 8050 of 10,000 Reviews for Technical Support Fundamentals

By MD S A

Oct 30, 2020

I am very grateful for learning such as the course. Thanks, Coursera and Bangladesh Computer Council.

By Thomas O

Oct 29, 2020

This course covered a lot of important fundamental topics. I recommend this as a good place to start.

By Kennedy M

Oct 16, 2020

Thank you google and coursera for this opportunity I have learned a lot and am ready to dive in more.

By Silent S

Sep 21, 2020

I appreciate the time and efforts in making this course, it is worth your time to learn anything new.

By Harry D J

Sep 12, 2020

The Course was amazing and i want to say thanks to Google for giving us the opportunities to learn

By LEE K L K

Aug 28, 2020

The course organised in short video and hands-on is very interesting and suitable for adult learning.

By Issac G

Aug 27, 2020

This was an entertaining course, but I hope that future courses in this series will be more in-depth.

By Christopher C

Aug 20, 2020

Good start for individuals who want to start learning about IT and what direction they want to go in.

By Ahmed M

Aug 8, 2020

love the given scenarios makes things easy to imagine and understand, literally i love google world..

By Marcdonard C

Jul 24, 2020

It's amazing having things done at your favor with the help of the internet. Its all about networking

By IRFAN M

Jun 13, 2020

This Course is a very good start if you are seeking a job in IT support or any other Technology World

By John K

Jun 12, 2020

Excellent course, clearly explaining challenging topics with well spoken and informative presenters !

By Krishna S

Jun 7, 2020

I found the content to be highly engaging and clearly explained. Really excited for the next course !

By Michael B

Jun 1, 2020

What a great introduction. It was easy to follow and navigate and informative, Enjoyed every minute.

By Gunjan G

May 13, 2020

It was an amazing course, loved it, the content,the way of teaching ,everthing was great.

thank you :)

By Vidit D

May 13, 2020

Great Introductory Course which sets a foundation for anyone who is beginning to start a career in IT

By JP 4

Apr 14, 2020

I loved to study with you guys and I think that these all learning will be very helpful in my future!

By Safiqul I S

Mar 29, 2020

Thank You Coursera and Google for offered me thin course. I have learned many things than i expected.

By Fiqih A

Jan 13, 2020

The course was very help me to understanda how the IT is was! Thank you very much google and coursera

By Robert R

Jan 7, 2020

What a great course. Easy to consume and understand. Self paced. Honestly, any one can enjoy this.

By Julen F r

Dec 1, 2019

To be an online course I got pretty surprise with how well was designed. Can't wait to keep learning.

By Jeremy L

Nov 27, 2019

Awesome job with week 1! I really enjoyed every bit of it. It was well balanced and very informative.

By David A T

Oct 19, 2019

This course is a really good starting point especially if you have no experience or background in IT.

By Hermes C

Oct 12, 2019

Great instruction. Very easy flow and the labs were very detailed. Great job keeping it interesting.

By Kris M

Jun 27, 2019

Great introduction to a number of key topics and a refresher of stuff you may have forgotten about :)