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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,230 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AL

May 7, 2019

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

DT

Aug 30, 2020

I enjoy this course and highly recommend it to students with now prior experience in the IT area. I also recommend this course to students who are returning to the IT area and need a freshener course.

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3651 - 3675 of 10,000 Reviews for Technical Support Fundamentals

By sekou m

Mar 20, 2021

Actually could have been completed in a shorter period of time. Life, though, happens. Excellent course overall. Would take again; definitely will recommend to others.

Thank you

By CINTHYA N L

Mar 8, 2021

This course has been very satisfactory since I have put into practice several important knowledge in such a way that it has also had a great impact on my professional training.

By George Y

Feb 5, 2021

I would edge everyone who don't know anything about IT or who wants to learn IT to choose this course and study. It is indeed an entry level course to being an IT professional.

By Arbab N K

Feb 4, 2021

One of the best and most interactive courses that I have done. This course is for every single person even if they don't have any knowledge about this course. You will love it.

By Albert N

Dec 5, 2020

This course teaches you about the basic IT skills . Course Video and voice is clear and crispy which make s class engaging, fun and much easier to learn. Thank you Coursera

By Marc A J

Oct 15, 2020

I loved the way it allowed me to take notes with ease, and the instructors did an excellent job of explaining the concepts in a more personal way than any college I've been to.

By Robert N

Sep 8, 2020

This was by far a great course study with Cousera for the Google IT Support Specialist Certificate. I'm so glad that I followed through on my commitment to complete the course.

By Alma R

Aug 31, 2020

Súper, te anima a seguir aprendiendo es sencillo a pesar de no tener ninguna experiencia como IT specialist pude comprender todo lo que nos presentan de forma clara y práctica.

By Glen W

Aug 20, 2020

It was a good overview of the role and duties of an IT Support Specialist as well as some basic, fundamental knowledge regarding the world of computers and internet technology.

By TOOCHUKWU O

Aug 16, 2020

A fantastic high-level introduction into the world of IT support and IT in general. Easy to follow and understand. Recommended for anyone interested in pursuing a career in IT.

By Jamie L

Aug 8, 2020

A superb course, well crafted and presented. I would highly recommend this course for people wanting to get a firm understanding of IT and the role of an IT Support Technician.

By Arib A

Jul 6, 2020

In-depth, sophisticated and really easy to learn for any lay-man or college goers. This course is a must have for anyone who wants to kick-start their career in Computer Field.

By Chalana D

Jun 28, 2020

I could learn a lot of technical things as well as soft skills through this course, and also every explanation are very simple and easy to understand. Amazing course love it :)

By Agatha O

May 24, 2020

It was a really interesting experience, learning more about the complex nature of technology, finding out that it isn't so complex after all as long as you are willing to learn

By Jermaine D

May 13, 2020

This is a great course to take when getting in to IT career. I love everything I have learned with great instructors and looking forward to start another course and learn more.

By Daniel S

May 4, 2020

This is an awesome course by Google. I was looking for a way to get into IT and Google helped big time. I am so grateful to Google fro helping people like me. Thank you Google.

By Shradha

Apr 28, 2020

It was good experience in this course. The best teachers that I have ever had. The lesson videos were interesting. And yeah , I enjoyed the things as well as learned the things

By Umer B S

Mar 31, 2020

Amazing course. I knew a lot of things already but this course helped me to go deeper in the information. I will definitely recommend this course to others. Thank you Coursera!

By Blaine M G

Mar 16, 2020

It is obvious that considerable thought went into designing this course and the videos. I feel that I was was able to understand the main concepts without feeling overwhelmed.

By Samantha S

Aug 13, 2019

The course was actually pretty easy to get through. I managed to finish it within three days. Definitely recommend it for those interested in IT, but don't know where to start.

By Justin N

Feb 23, 2019

Excellent course that covers the fundamentals of the IT field. If you're new, this is a good introduction. If you're experienced, this is easy to breeze through as a refresher.

By Shrikant W

Aug 18, 2018

I have just started the course and till now it is looking very informative and easy to understand. thanks to Google for providing such a productive course for learners like me.

By Diego S

Mar 21, 2024

Excelente, si bien yo ya tenía todos los conocimientos de base, me sorprendió que alguien pudiera condensar años de formación en un curso tan claro y breve. Super recomendable

By suhan k

Mar 1, 2024

it was so helpful,got to learn many things ,,looking forwad to more oppurtunnities to learn if financial aids application is applied .I really want to learn and get a good job

By Rebecca n

Oct 20, 2023

Materials are very straight forward, and clear to understand! the mini quizzes at the end of each module, are great to test what we've learned, up to that point. Thank you.