Chevron Left
Retour à Technical Support Fundamentals

Avis et commentaires pour l'étudiant pour Technical Support Fundamentals par Google

16,914 notes
3,914 avis

À propos du cours

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works. ● assemble a computer from scratch. ● choose and install an operating system on a computer. ● understand what the Internet is, how it works, and the impact it has in the modern world. ● learn how applications are created and how they work under the hood of a computer. ● utilize common problem-solving methodologies and soft skills in an Information Technology setting....

Meilleurs avis


Jul 31, 2018

I am working in IT and wanted to do a refresher on the fundamentals and this course is really worth it. Good job Google and thank you for an affordable solution to getting my refresher and certificate


Feb 15, 2018

Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.

Filtrer par :

301 - 325 sur 3,892 Examens pour Technical Support Fundamentals

par Nidia M P

Feb 20, 2019

I am having a blast, I can't put it down.

par Sandra C

Feb 20, 2019

This course was very helpful in laying down the ground work before diving deeper.

par Rebecca G

Feb 23, 2019

A great start to earning a certificate.

par Sean H

Feb 23, 2019

Technical Support Fundamentals is a great course to take. All the instructors are knowledgeable and engaging.

The course material is well thought out and easy to consume.

par Jennifer L

Feb 22, 2019

easy to follow. Fits in schedule.

par Kim D

Feb 23, 2019

This is an excellent course. It breaks down each process and allows for practice to allow for a complete understanding of the material.

par David C

Feb 22, 2019

Wonderful teachers and class curriculum!

par Christopher J

Feb 22, 2019

Thank you for providing such a great way to learn some IT skills!!

par Gordon O

Feb 23, 2019

This course has been fantastic so far and truly proved to go beyond my initial expectations, particularly with how engaging it has been. The videos offer a much-needed break from the monotonous reading of text I am familiar with in other courses and being able to look at a real person and listen to them is an entirely different way to learn that will benefit people of various learning styles. The material is really interesting and to the point, while covering a variety of topics in the field. I especially enjoyed this last Module in Week 6 where we dove into some of the finer points of actually landing a job through resume building and interview prep. This is ultimately what myself and I suspect most of the other students are looking for by taking this course so I found this section to be extremely helpful. I wish I had finished this part before my interview last week! I'm very much looking forward to continuing on to the next course. Can't wait!

par Bryan H

Feb 24, 2019

I enjoyed this course, as it covered new material that I've not covered before in my learnings. I definitely look forward to what the next several courses can teach me.

par Justin N

Feb 23, 2019

Excellent course that covers the fundamentals of the IT field. If you're new, this is a good introduction. If you're experienced, this is easy to breeze through as a refresher.

par Mikael S F

Feb 22, 2019

Yep, explains a lot about binary.

par Mauro L d s

Feb 23, 2019

muito bom a instrução estar muito simples de facil entendimento

par Andrei Z

Feb 22, 2019

Ok. A good introduction to the next courses.

par Bruno d S P

Feb 22, 2019

Nice course!

par vikramaditya g

Feb 24, 2019

It's just awesome course.. amazing experience with online assignments

par Jovial P T

Feb 24, 2019

Very good course to start a new career. The topics are very clear.

par Jeremy O

Feb 22, 2019

I really liked the course. they explained a lot, but as they say, you should also learn more in depth concepts of each subject on your own. I would recommend it to others.

par Lisa J B

Feb 23, 2019

This course was very well designed, and I thoroughly enjoyed taking it. The instructors were well chosen and all were able to explain more complex concepts so people with little or no technical background can understand.

I'm very thankful for courses such as this one, as it makes it possible for almost anyone to further their knowledge or change careers and gain the necessary skills to do that.

Looking forward to the next course in the series!

par Mohammadali S

Feb 23, 2019

basically everything you need to know ! i totally love and enjoy this course!

par Leonardo R

Feb 25, 2019

This lesson really helps you understand the fundamentals of technical support.

par Lakshay A

Feb 24, 2019

Awesome course!

par Mauricio L C

Feb 25, 2019

Awesome approach to IT for beginers.

par Everett J L

Feb 25, 2019

I had not even considered changing the course of my career until I took this course. I now have a new fire and enthusiasm I haven't had in years, and am excited to deep dive into technology as a new chapter in my life. I have already had a career with the U.S. Army, and planned on continuing to do what I did in uniform in the civilian sector. I may be competing with much younger people, but I do believe I will be very happy doing this.

par Lywanda H

Feb 25, 2019

Easy to understand. Allows for confidence in completing the course.