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Avis et commentaires pour l'étudiant pour Technical Support Fundamentals par Google

16,616 notes
3,838 avis

À propos du cours

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works. ● assemble a computer from scratch. ● choose and install an operating system on a computer. ● understand what the Internet is, how it works, and the impact it has in the modern world. ● learn how applications are created and how they work under the hood of a computer. ● utilize common problem-solving methodologies and soft skills in an Information Technology setting....

Meilleurs avis


Oct 04, 2018

Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!


May 08, 2019

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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276 - 300 sur 3,855 Examens pour Technical Support Fundamentals

par Mohammed M

Mar 27, 2019

Amazing rich content. Thank you very much

par Bright D U

Mar 26, 2019

Nice course, rich content.

par Garrison F

Mar 26, 2019

Awesome course! It's very well put together, and the creators made it surprisingly easy to learn these fundamental tools in a simple, step-by-step manner. Thanks Coursera and Google!

par Marcelino O

Mar 26, 2019

excellent material!

par Nadeen E

Mar 27, 2019

Great overview of the fundamentals! I loved the structure of the course, the visuals, and all the different lecturers. Terms and concepts are taken one step at a time and explained very clearly. Excited about starting the next course!

par Melanie B

Mar 27, 2019

Great information, wonderful presenters and challenging exams.

par Trisha A B

Mar 27, 2019

This course is was a great start to the IT world

par Aftab A

Mar 26, 2019

Excellent Course, Really informative

par joseph g

Mar 26, 2019

Very helpful course can't wait for the other courses.

par Angel P

Mar 28, 2019

Went over a lot of what I already knew but was never boring.

par Christopher L S

Mar 28, 2019

Very good introduction

par Clinton J M

Mar 27, 2019

This course has really cemented my understanding of I.T. fundamentals and given me a foundation to build on.

par Prakarsh K

Mar 28, 2019

This Program is Suitable & really helpful for everyone without much knowledge in IT Field but want a career in IT Field. This Course help learning many things about the history of computers as well as networking & Linux OS. The Instructors were great. I would recommend to take this course for building foundation before entering the IT World

par Nikolaos D

Mar 28, 2019

Very well course for the newcomers to It world.It's a little boring the presentantions from experts but very intersting.

par Wilmer F

Mar 28, 2019

Good to start, a little disoriented of what to do next.

par Kristin S

Mar 29, 2019

Great first course! Lots of knowledge and information. The only "problem" I had with the course (and this isn't about Google) is that one of my assignments still says not done and I need to reset my deadlines even though it was an optional assignment between two assignments. I realize it's a Coursera error, however it is still not fun to see on the screen. Other than that I loved it!


Mar 30, 2019

very helpful for the new IT man.

par Joseph K

Mar 30, 2019



Mar 30, 2019

Very basic and easy to get anyone started, I found myself flying through it and still obtaining knowledge. I suspect the individual courses ahead will be much more oriented on certain aspects.

par Opeyemi O

Mar 31, 2019

I so much love this program

par Cherie C

Mar 30, 2019

Easy to follow and lots of helpful tips from other students.

par Hugo A A

Mar 30, 2019

Thank you!

par chris l

Mar 31, 2019


par Georgij Č

Mar 30, 2019

Great introductory course. Composed well for a complete beginner in IT.

par Atigan E

Mar 19, 2019

It was a pleasure doing this course