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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
148,669 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AH

Oct 3, 2018

Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!

ON

Oct 17, 2022

It was indeed an interesting journey to the I.T world. I enjoyed every bit of the course and the instructors did a great job. Thanks to the Coursera and Google team for this life changing opportunity.

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5251 - 5275 of 10,000 Reviews for Technical Support Fundamentals

By Jamiu A O

Sep 7, 2020

I'm not entirely new to the tech world, so in my honest opinion, this is a very good fundamental course and introduction. No disappointment.

By Gerardo J M V

Sep 6, 2020

Excelente, curso interactivo con profesionales y expertos en TI. Abarcó gran material y temas fundamentales para especialista en soporte TI.

By Debra C

Aug 26, 2020

I really enjoyed this class very refreshing. It's been nice to go over everything with IT professional without having to be in a class room.

By Cal Y

Aug 16, 2020

Very good introduction to IT Support. Gives you a great overview of all the most important information you will need to know for the career.

By Stephon H

Aug 11, 2020

I like that the course showed me new way to look at the information I knew and took the time for me to understand the information I did not.

By Abhay K S

Aug 11, 2020

thank you google . i didnt know where to start with in computers but now i do..i hope i can do land a good role in computer industry one day

By Jose A C S

Aug 1, 2020

Este es un curso de muy amplio contenido pero a la vez muy interesante, cubren todo lo fundamental en cuanto a lo que es el soporte tecnico.

By Daniel J B

Jul 13, 2020

It is very important to have a learning envy. It was very useful to learn these skills in this course. Thanks Google and thank you coursera!

By Keeley L

Jun 12, 2020

A really good review of the basics. Definitely good for someone with little to no tech experience, this will give you what you need to know.

By Bryant W

Jun 2, 2020

This course is great for those are new to the IT field, if you are needing this certiftication, or even to sharpen or refresh known skills.

By Abizer S

May 29, 2020

I learned many new things from this course like how to assemble a CPU, what is network, OS , softwares etc. It was really a good experience.

By Dylan R

May 29, 2020

This is a very informative course. I definitely plan on continuing learning about this subject matter as Its incredibly interesting and fun.

By Benson T

May 7, 2020

One amazing course this was. Just love the way the instructors led me though this journey. Best user friendly course I have seen in coursera

By Maxiel S

Mar 1, 2020

I will continue working until I finish the course and I am very excited about the learning and knowledge that I will get in the next course.

By Brett H

Nov 14, 2019

Very happy with this introductory course, and I'm looking forward to really getting into the details of each subject in the next courses! :)

By Dushyant S

Nov 7, 2019

This is very useful for my career not for career it is also help me to improve my skills ,

very very thanks for team Google and Also Coursera

By Ibrahim K O

Oct 2, 2019

This is one of the best course i have ever taken.

I found it interesting and i felt like it never ended.

Thanks to COUSERA ans the specialist.

By Miller, P

Sep 13, 2019

I really enjoyed taking this course, I have learned a lot in such a short amount of time. I'm looking forward to taking other courses here.

By Deleted A

Jun 11, 2019

I’m happy to complete this course and learn the basics of IT with the course.

Also I’m very happy to know Google friends through the course.

By vertrishue w

Jun 8, 2018

A great introduction to the fundamentals! I learned quite a lot of new things while also gaining new understanding of things I already knew.

By Cameron-Harvey N

Jun 3, 2018

Awesome intro course into the world of IT highly recomended,

Easy to follow videos and graded assignments with deadlines to help spur you on.

By Mario C

Mar 8, 2018

Found this personally helpful and would definitely recommend to anyone how is a straight out beginner when it comes to the IT Computer world

By Hem P G

Dec 10, 2023

here is an excellent IT course for free online everything is covered, even how to face the Interview also has interest go for it and enjoy.

By Eliza P (

Sep 15, 2023

I am very happy to be able to complete this course because there is a lot I can learn. Especially regarding Technical Support Fundamentals.

By Stephen W

Aug 3, 2023

Very interesting and informative! These first hands experience from Google Associates was fantastic to see. Can't wait for the next course.