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Avis et commentaires pour l'étudiant pour Technical Support Fundamentals par Google

16,616 notes
3,838 avis

À propos du cours

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works. ● assemble a computer from scratch. ● choose and install an operating system on a computer. ● understand what the Internet is, how it works, and the impact it has in the modern world. ● learn how applications are created and how they work under the hood of a computer. ● utilize common problem-solving methodologies and soft skills in an Information Technology setting....

Meilleurs avis


Oct 04, 2018

Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!


May 08, 2019

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

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251 - 275 sur 3,876 Examens pour Technical Support Fundamentals

par Nicholas A

Mar 02, 2019

Great content.

par Christine F

Mar 03, 2019

This was an excellent course. Most of which was a refresher, however I still learned alot.

par Mario R

Mar 03, 2019

I really enjoyed the class. It was a good introduction.

par Amina M

Mar 03, 2019

courses was so helpful thanks to teachers and their way to simplify and explain.

par Deleted A

Mar 03, 2019

Great Program for all.

par Sunmark S B

Mar 02, 2019

Great course if you are starting out in IT and irons out the fundamentals in it.

par Aaron C C

Mar 04, 2019

Great course with a solid introduction to the fundamentals.

par Robert R

Mar 02, 2019

Really great introduction to the technical and non-technical aspects of IT.

par Glenn J

Mar 03, 2019

A fine intro to IT Support. Covers all the very peaks of some very deep and complicated subjects very well. This first course is hIghly Recommended.

par Mansi S

Mar 03, 2019

Everyone should do this course, regardless of their field of interest. This course covers basic and essential details about IT industry which every individual should know in today's world of computers.

par Hasan E

Mar 04, 2019

Excellent course for those who wants to gain experience with the simplest possible way

par Brandon S

Mar 04, 2019

Learned the values of Technical Support Fundamentals

par Gina A

Mar 05, 2019

Easy to understand and the lessons are fun! Im a teacher and I think whoever design this class was probably a teacher too because this course is good for all type of learners

par muhammad a h

Mar 05, 2019

Best course to start with

par Peder H

Mar 04, 2019

Thank you for making this possible to learn on our own time. Life is demanding and being able to grow and learn more on my own is bug. To actually have it be a certified course is wonderful. Onward and upward!

par Rahul K S

Mar 05, 2019

great course for the beginner who want to be part of the technical support .

par Susan O

Mar 05, 2019

I have really enjoyed course 1. I have learned a lot from this first course and look forward to each new course in order to receive my certificate.

par Akhil G

Mar 05, 2019

I want to become an IT SUPPORT SPECIALIST after watching this course :)

par Anya M O

Mar 06, 2019


par Ingrid R

Mar 08, 2019

This course has been really information filled and easy to understand to get started learning IT.

par Ginny S

Mar 06, 2019

This course was challenging and made me think about my next step! Loved it!

par Erin J M

Mar 07, 2019

This was a great introductory course. It covered a lot of ground and gave a lot of good tips to let you decide whether or not the career path is right for you. I really liked the Google Cloud tutorials. They helped me see that I might be able to complete this course after all.

par Emeh W

Mar 06, 2019

very good

par BRAD L R

Mar 07, 2019

Great course for the basics!

par Erico I

Mar 06, 2019

It was really fun. And quick. I really enjoyed it.

The best part was the up to date content. The tutorials online are really old compared to this one.