À propos de ce cours

1,329,570 consultations récentes
Certificat partageable
Obtenez un Certificat lorsque vous terminez
100 % en ligne
Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Cours 4 sur 5 dans le
Dates limites flexibles
Réinitialisez les dates limites selon votre disponibilité.
Niveau débutant
Approx. 31 heures pour terminer
Sous-titres : Anglais, Espagnol, Portugais (brésilien), Arabe

Compétences que vous acquerrez

Directory ServiceLightweight Directory Access Protocol (LDAP)Backup
Certificat partageable
Obtenez un Certificat lorsque vous terminez
100 % en ligne
Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Cours 4 sur 5 dans le
Dates limites flexibles
Réinitialisez les dates limites selon votre disponibilité.
Niveau débutant
Approx. 31 heures pour terminer
Sous-titres : Anglais, Espagnol, Portugais (brésilien), Arabe


Offert par

Logo Google


Programme du cours : ce que vous apprendrez dans ce cours

Évaluation du contenuThumbs Up96%(51,084 notes)Info

Semaine 1

5 heures pour terminer

What is System Administration?

5 heures pour terminer
16 vidéos (Total 44 min), 6 lectures, 5 quiz
16 vidéos
What is Systems Administration?2 min
Servers Revisited4 min
The Cloud3 min
Organizational Policies2 min
IT Infrastructure Services1 min
User and Hardware Provisioning4 min
Routine Maintenance1 min
Vendors1 min
Troubleshooting and Managing Issues3 min
In Case of Fire, Break Glass1 min
Dion Michelle Obama Story1 min
With Great Power Comes Great Responsibility3 min
Never Test in Production2 min
Assessing Risk2 min
Fixing Things the Right Way2 min
6 lectures
Navigating Coursera10 min
Program Surveys10 min
How to Use Discussion Forums10 min
Get to Know Your Classmates10 min
Supplemental Reading on KVM switch10 min
Recording Your Actions10 min
4 exercices pour s'entraîner
What is System Administration?30 min
Systems Administration Tasks30 min
What is System Administration?1 h
Qwiklabs: Production and Test

Semaine 2

7 heures pour terminer

Network and Infrastructure Services

7 heures pour terminer
23 vidéos (Total 74 min), 6 lectures, 10 quiz
23 vidéos
The Role of IT Infrastructure Services in SysAdmin56s
Types of IT Infrastructure Services6 min
How do Qwiklabs Work?1 min
Heather First Tech Job1 min
Server Operating Systems1 min
Virtualization2 min
Remote Access Revisited3 min
FTP, SFTP, and TFTP3 min
NTP2 min
Network Support Services Revisited1 min
DNS1 min
DNS for Web Servers2 min
DNS for Internal Networks3 min
DHCP2 min
Unable to Resolve a Hostname or Domain Name3 min
What do Services Look Like in Action2 min
Managing Services in Linux4 min
Managing Services in Windows3 min
Configuring Services in Linux4 min
Configuring Services in Windows4 min
Configuring DNS with Dnsmasq6 min
Configuring DHCP with Dnsmasq7 min
6 lectures
Supplemental Reading for IT Infrastructure Services10 min
Supplemental Reading for Server Operating Systems10 min
Supplemental Reading for Remote Access and SSH10 min
Supplemental Reading for FTP Clients10 min
Supplemental Reading for BIND/PowerDNS10 min
Supplemental Reading for DNS and DHCP10 min
7 exercices pour s'entraîner
Intro to IT Infrastructure Services30 min
Physical Infrastructure Services30 min
Network Services30 min
Network Services40 min
Qwiklabs: Service Management in Linux
Qwiklabs: Service Management in Windows
Qwiklabs: Getting familiar with DNS and DHCP

Semaine 3

7 heures pour terminer

Software and Platform Services

7 heures pour terminer
16 vidéos (Total 45 min), 10 lectures, 8 quiz
16 vidéos
Configuring Communication Services2 min
Configuring Email Services3 min
Configuring User Productivity Services2 min
Configuring Security Services3 min
Heather Managing Self Doubt1 min
What are file services?1 min
Network File Storage3 min
Mobile Synchronization3 min
Configuring Print Services3 min
Web Servers Revisited4 min
What is a database server?1 min
Is the website down?4 min
Cloud Concepts3 min
Typical Cloud Infrastructure Setups1 min
When and How to Choose Cloud2 min
10 lectures
Supplemental Reading for Chat Communication Services10 min
Supplemental Reading for Email Services10 min
Supplemental Reading for File Services10 min
Supplemental Reading for Network File Storage10 min
Supplemental Readings for Mobile Synchronization10 min
Supplemental Reading for Print Services25 min
Supplemental Reading for Web Servers (Revisited)10 min
Supplemental Reading for Database Admin Jobs10 min
Supplemental Reading for Troubleshooting with Developer Tools10 min
Managing Cloud Resources10 min
6 exercices pour s'entraîner
Software Services30 min
File, Print, and Platform Services30 min
Qwiklabs: Managing websites with Apache2
Troubleshooting Platform Services30 min
Qwiklabs: Managing Cloud Resources
Software and Platform Services35 min

Semaine 4

7 heures pour terminer

Directory Services

7 heures pour terminer
19 vidéos (Total 100 min), 11 lectures, 6 quiz
19 vidéos
What is a directory server?4 min
Implementing Directory Services2 min
What is centralized management?4 min
What is LDAP?1 min
What is LDAP Authentication?3 min
Heather Overcoming Obstacles1 min
What is Active Directory?6 min
Managing Active Directory3 min
Managing Active Directory Users and Groups11 min
Managing Active Directory User Passwords4 min
Joining an Active Directory Domain4 min
What is Group Policy?4 min
Group Policy Creation and Editing13 min
Group Policy Inheritance and Precedence8 min
Group Policy Troubleshooting13 min
Mobile Device Management (MDM)1 min
What is OpenLDAP?4 min
Managing OpenLDAP3 min
11 lectures
Supplemental Reading for Centralized Management10 min
Supplemental Reading for LDAP10 min
Supplemental Reading for Kerberos10 min
Supplemental Reading for Active Directory10 min
Supplemental Reading for Group Security Principles10 min
Supplemental Reading for EFS Features10 min
Supplemental Reading for DFL & FFL10 min
Supplemental Reading for Group Policy Troubleshooting10 min
Supplemental Readings for Mobile Device Management (MDM)10 min
Supplemental Reading for OpenLDAP10 min
Supplemental Reading for Managing OpenLDAP10 min
5 exercices pour s'entraîner
Introduction to Directory Services30 min
Qwiklabs: Using Active Directory
Centralized Management and LDAP30 min
Active Directory30 min
Directory Services50 min



Voir tous les avis

À propos du Nombre de Google IT Support Certificat Professionnel

This 5-course certificate, developed by Google, includes innovative curriculum designed to prepare you for an entry-level role in IT support. A job in IT can mean in-person or remote help desk work in a small business or at a global company like Google. The program is part of Grow with Google, a Google initiative to help create economic opportunity for all. Learn more. Upon completion of the certificate, you can share your information with top employers like Cognizant, GE Digital, Hulu, Infosys, Intel, KForce, MCPc, PNC Bank, RICOH USA, Sprint, TEKSystems, Veterans United Home Loans, Walmart and their subsidiaries, and of course, Google. You can also earn a CompTIA and Google dual credential when you complete the Google certificate and pass the CompTIA A+ certification exams. Through a mix of video lectures, quizzes, and hands-on labs and widgets, the program will introduce you to troubleshooting, customer service, networking, operating systems, system administration and security. You’ll hear from Googlers with unique backgrounds whose own foundation in IT support served as a jumping off point for their careers. By dedicating ~5 hours a week, you can complete in under six months. Completing the program can earn you up to 12 college credits, the equivalent of 4 associate degree-level courses. Learn more in the FAQs below. If you’re interested in building on your IT foundations, check out the Google IT Automation with Python Professional Certificate....
Google IT Support

Foire Aux Questions

  • Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:

    • The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.

    • The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

  • When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

  • If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.

D'autres questions ? Visitez le Centre d'Aide pour les Etudiants.