The best course so far. I feel like this course actually showed us things we would be doing day to day in the workplace. It's nice to problem solve since that will probably be a big chunk of the job.
This chapter is very interesting since describes a lot of the things that we have at the office running on the background but we never understood well. The material is well put together, congrats.
par Gijs O•
Many thanks to the teachers, who explained key principles in a clear and accessible way. I appreciated their knowledge, experience, enthusiasm, and encouragement. Thanks to Coursera for providing this user-friendly learning platform. Via regular assessments, I could apply principles I had learned and consolidate my understanding. Help Center staff responded to queries promptly and were friendly and supportive. The knowledge I gained from these courses has boosted my confidence and will serve as a foundation for further reading and practice. I would not hesitate to recommend this certificate programme to anyone wanting to develop their IT and IT support knowledge.
par DeAnna M H•
This is an amazing course. It will teach you so much on how SaaS, Iaas, and PaaS (and other infrastructures) work. The videos are simple, yet complex and to the point! The instructor is well knowledge and focuses on you learning. Some of the labs and test are challenging, and they don't go much to your overall grade, but DO THEM!!! You will learn from them. Especially from the Linux-based ones. Even though I'm in another course, I'm gonna go back and re-do the labs here just to make sure I completely understand the information. I recommend this class to everyone who needs a complete understanding of how cloud-based infrastructures work.
par Sujaath H•
I really enjoyed this class and the format it was presented in. For me, I learn and retain much more through an online class due to the fact you can do the course as an ¡§open book.¡¨ This really makes me search for the answer and in return, I retain more information. I found it relaxing to be able to turn the work on the assignments and test at my leisure and when I had the time. I liked the fact you were very clear that more internet research may be necessary for some assignments To be honest, there is nothing that I disliked about the course. I will definitely be taking another online course from you!
par Christina K L•
This course was very hard, but very informative. The instructor is my favorite out of all the courses I have taken so far in the Google IT Certification courses. He didn't speak too quickly but quickly enough not to bore. He looked straight at the camera to make you feel as if he's speaking directly to you (I know this is psychology but the brain IS an important thing and psychology does matter). Other instructors look away as if they are speaking to a group even though it does not seem to be the case. He did make great nerd jokes that lighten the mental load of all the information he was covering.
par Antony J•
This is an exceptionally good course!
Even though the labs were optional and ungraded, I think completing them is still an essential part of getting the most out of the course. For example, in the module that shows how to use Windows Active Directory, there is an excellent Qwiklabs lab that runs AD ---- before the material has been taught. I found this approach of 'flipping the lectures' very beneficial, even though it's not popular with everyone.
So far. I have found the networking and sys admin modules the most in-depth and rewarding in the program. Thanks, Google!
The only complaint I have is the optional qwiklab assignments do not work. For example when trying to update and install a program from linux in the VM instances, it will not allow you to install unless you use sudo, which then asks for the password, which should be the pw generated at the start of the lab. The pw does not work, which means you cannot make it past step 1. Its frustrating, simply because I can write, write, write all of this learning material down, but get little chance to use it in a real world applications. Disappointing.
par Eric C•
It was hard trying to get through these courses sometimes but it was never the course itself that was the problem. Life just sometimes makes things like learning new things or doing what your passionate about hard to do. The thing is, this course, this learning system is not like other forms of higher learning. If you get hit with a hard time in life you can still try to finish this will all your progress and the material later. You never really have to stress yourself out about it if you need time to step back from it.
par Scott G•
This course stepped up the difficulty quite a bit compared to the previous 3 courses, and at the end I was worried that I hadn't actually learned anything. Then, when I started the final project, I realized just how much of this I truly did learn and was able to apply to the situations they presented. I feel like the subject matter here is very dense, but this course does a great job giving a detailed overview so that it's students can understand System Administration as a whole, then delve into specifics at their want.
par Ryan G•
This was definitely one of the tougher courses, but feels really good to finally be through it. The knowledge learned along the way was absolutely great and I know I'll use it regularly moving forward. If I had one point of feedback it would be that during the Active Directory section there were multiple videos (sometimes back to back) that were 10-12 minutes long. While I know I can pause the video to take a break, it would be better if those could be broken up into 6 or 7 minute videos to help break everything up.
par Vaibhav S•
One of the best course offered by Google! I learned so much and I feel very confident as compared to what I knew before. It was a knowledgeable and useful experience learning about Cloud services, Active directories, Linux and windows administration etc. Our instructor Devan sir did an excellent job teaching me so many useful and important concepts that will definitely help me in making my IT career, the way he explained things in such an interactive way amazing and helpful. Thank you so much :)
par Krishna S•
I really enjoyed this course of section ( System Administration and IT infrastructure services ) it's refresh all concepts of AD, DNS, and many more. I can say it was right decision for me to go for Google IT support professional certification, reason the way they organised all aspects related to course material was fabulous and i enjoyed each section of course well. I hope everybody whether fresher or experienced will learn from this and utilize in real scenario to have better IT professional.
par Thomas R•
Challenging and there was a lot of information thrown at you. I had taken systems thinking course in college so prior knowledge help me in terms of knowing how to approach the final project. My experience from my systems thinking course in college last semester helped me because I built a network from scratch, top to bottom. Everything from building the computer itself, a network for business, choosing the software they needed, peripheral devices and more. Great learning course.
par Pierrette M•
This course has a lot of content that is easy to understand. I learned a lot about Infrastructure services and found out that I was using a lot of them without even knowing!
I understood a lot of things that I didn't have to know in my current job that I have always wondered about, like how on earth an IT specialist would know which department someone is in based on their name only! Or which laptop/computer should be connected to which printer based on location!
par Christina J B•
This course is good, but it relies too much on the supplemental readings. I just cannot thank Google and Coursera enough for this opportunity. This particular module of the entire Google IT Programmed really kindled my curiosity to learn more using this path. Thank you. Good course which gives as much details about administration and infrastructure services . A Big thank you for Google , Coursera and The instructor for giving a valuable knowledge to me. Thank you
par JD D•
The course was overall great in establishing an understanding of how to manage the needs of organizations based on centralized systems. I would have liked more practice of the nitty gritty to drive home some of the processes of managing users, groups, permissions, preferences, etc. but for the sake of time I can appreciate the streamlined approach. I did really enjoy this course in it's entirety despite it being the most challenging for myself within the program.
par Luis C V•
I learned a lot in this course System Administration and IT Infrastructure Services. I learned how to manage computers for a whole organization. Services are used in IT infrastructure. Also about the essential use of software for an organization, and how to manage the entire organization's users and computers, using directory services. I learned the skills that I need to backup an organization's data, and recover in the case of a disaster. Thanks
par Cass S•
You really need to work with Qwiklabs to fix issues in the labs you assign us. I tried using their support but their first assumption is that the student didn't follow the instructions as outlined on the web page. All they do is copy and paste those same instructions into the chat window instead of researching and fixing issues as they crop up. Not surprised though as a lot of these type of support personnel aren't paid enough to care.
par Trey D•
This course reinforced how little I actually know about IT, but what I found helpful was how Devan recited things that were taught in Courses 2 and 3 by Victor and Cindy. That recitation provided much needed continuity and was a great contribution towards my learning journey. Overall, it was a bit tricky following along in certain spots without the proper type of Windows OS, but I learned a lot and I'm looking forward to learning more.
par ousmane d•
Excellent Course presented by Mr SRI !
I enjoyed this course too much and it permitted me to know much more about System administration in general and but also IT Infrastructure in particular. I
m now ready for all jobs in Admin Positions or IT support specialist.
Just waiting for the next t course (security) for being a full-stack IT. Thank you, Google the course, and thanks a lot to Coursera for this excellent learning platform.
par İrfan Y•
I've always been afraid to work in computing. Because every issue on the field is being renewed very quickly. Therefore, I always thought there would be a missing point. Through this course, I learned that basic knowledge makes it easier to understand innovations, and with a little effort and curiosity, I can always keep all the information fresh. I would like to thank everyone who has worked to get such a great opportunity.
par Gabriel M•
The SysAdmin course covers the importance of IT Infrastructure services and the crucial role that each one plays in managing an enterprise or domain. The SysAdmin is responsible for many different aspects of customer service and knowing how to use infrastructure services can make all the difference in how to support customers on an enterprise. This course is a must for IT support specialist in a small to large enterprise.
par Rabiul I•
It has been a great experience to learn from Devan Sri-Tharan. Throughout the course your guidance is very helpful to learn System Administration and IT Infrastructure Services essential skills. In this course, Active Directory is the most interesting thing I have learned. Thanks, Devan Sri-Tharan, Coursera and Google for providing this amazing opportunity to learn. Surely I'm looking forward to taking the next course.
par Michael D•
The role to fill as a Systems Administrator, over-seeing the IT Infrastructure is such a daunting task; so I thought. Yet the confidence I found in myself to engage into the position was indeed thrilling. This course put me through the ringer in more ways than one. I read each article, the supplement readings were in-depth and needless to say, the material referenced in the course enriched the lessons.
par Clement A•
really enjoyed the AD sections, I wish there was more hands-on exercises in this course. I think the value of having the VM environment (qwiklab or however you spell it) would have been a good way to teach the AD lessons. I think I have a hard time with hours of videos and then some quizzes. Where’s the hands-on?
Now I just have to wait for my peers to review my thing and that will be it for Course IV.
par Ahmed I•
The learning journey was amazing! I learned so many interesting things from this course. Mainly, responsibilities of Sys Admin, Network and Infrastructure Services, Software and platform services, Directory Services, Active Directory, Data Recovery and Backup systems and so on. The most exiting and interesting thing was managing Active Directory and Group Policy Editor also the Data Recovery System.