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Learner Reviews & Feedback for System Administration and IT Infrastructure Services by Google

4.7
stars
24,266 ratings

About the Course

This course will transition you from working on a single computer to an entire fleet. Systems administration is the field of IT that’s responsible for maintaining reliable computers systems in a multi-user environment. In this course, you’ll learn about the infrastructure services that keep all organizations, big and small, up and running. We’ll deep dive on cloud so that you’ll understand everything from typical cloud infrastructure setups to how to manage cloud resources. You'll also learn how to manage and configure servers and how to use industry tools to manage computers, user information, and user productivity. Finally, you’ll learn how to recover your organization’s IT infrastructure in the event of a disaster. By the end of this course you’ll be able to: ● utilize best practices for choosing hardware, vendors, and services for your organization ● understand how the most common infrastructure services that keep an organization running work, and how to manage infrastructure servers ● understand how to make the most of the cloud for your organization ● manage an organization’s computers and users using the directory services, Active Directory, and OpenLDAP ● choose and manage the tools that your organization will use ● backup your organization’s data and know how to recover your IT infrastructure in the case of a disaster ● utilize systems administration knowledge to plan and improve processes for IT environments...

Top reviews

DC

Feb 12, 2022

This is a course which I enjoyed. It gave a good insight of the learning methodologies which we have often heard of but not given due importance. Also, the brain facts is cool :) My 5/5 to this course

AP

Mar 7, 2022

Great and helped to do the course succesfully and it was intresting the process and the way the course is designed to meet the capability to understand anyone has a basic knowledge in AD,DNS and DHCP

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76 - 100 of 4,619 Reviews for System Administration and IT Infrastructure Services

By Yap C P

Jul 10, 2021

This course is not so bad, but it has some flaw that might be frustrating.

The first problem is probably with practical. There are a lot of theory based (study based) with pretty much no practical at all. This made the class a bit hard to absorb in, and that it doesn't really give us a chance on handling the software needed when dealing with the course. I understand that it might be a bit hard to spin up something that can do what the course is teaching, but currently, there are 0 compulsory practical component, which might be an issue if we need to apply what we learn to the outside world. So far the course is a bit like the traditional classroom settings: Study study study take exam and be done.

Another issue I have with the course is how some of the quiz content wasn't fully covered. I can accept that we need to do external study to take the quiz, but not how this is set up. The problem is, in some of those graded quiz, the questions has those "Check all that applied" style question, with some options that are coming from the class, but also included option that we are meant to learn from reading elsewhere. This mean that we are directly misled into only selecting what we learn in class, without realising that some of those choices are also needed to be selected because we are meant to learn it elsewhere. This way of setting the question is quite misleading as we sometime can't really tell whether we should choose the answer according to the class, or according to Wikipedia or any external source.

By Cynthia M

Aug 10, 2019

A very good course and overview of System Administration. I gave it 3 stars because the final project is peer-reviewed and it would be more beneficial to have input from the instructor or actual sysadmin especially since my classmate's background range from beginner to advanced. I had to submit my project twice and didn't update or change anything because there was miscommunication based on my peer's location. My peer did not understand that the term vendors mean supplies and thought I was trying to outsource my work. Very frustrating. My suggestion if you are truly thinking of becoming a sysadmin try to find one in your area to go over this last project with you regardless of your peers comments whether good of bad.

By Francis L

Nov 30, 2020

This was a great course but it ran some concepts that were closer to the realm of common knowledge and did not seem to give a lot of insight on the Sysadmin role. But then it went totally technical and would throw lots of working programs that you have to figure out in a frustrating manner. The hard part of this module was not in the difficulty of the assessments but the gap between the explanations on the videos and then doing the actual work. All in all the most difficult but still manageable. Do pay extra attention and take lots of notes on this one!

By Shai l

Apr 16, 2023

The overall course is good. Because Windows server had a big update, there are a lot of informational links that are outdated which might not give the latest information to students. Depending on what your company has you may not need to latest server OS information, but learning it is the point. Also, there are several quizzes in which the grammar needs checking. The questions were formatted in a confusing and/or incomplete manner. Hopefully, these small changes helps to make a big positive impact on future students.

By Melita A M

Jan 25, 2023

This course was rather difficult as I found the videos unclear as opposed to the ones in previous courses...I found the presenter's manner of speaking to be off-putting and confusing. I am confident that the content could have been presented in a more straightforward manner and in a more friendly and engaging tone, and with better and more natural body language. The pronunciation threw me off. Also, the accompanying text was erroneous in a good many instances and did not match what was being said.

By Austin L

Nov 20, 2022

The material is helpful. I feel that I have learned a lot from the course, but someone should really go back and proof read the test. There were a lot of the same exact questions on the same test. Just copied and pasted over again. Also, I think some of the test were posted before you actually learned the material. Causing me to think I wasn't paying enough attention and re-watching the videos, only to realize the next course covered the topic.

By Devontae W

May 18, 2023

The information is great however i tend to get lost in the technical ramble. I can tell he was just reading from a script and It just feels like im listening to an audio book. You should get actual teachers (such as professor messer) with power points to teach these lessons. It would become much more engaging.

By Marc E

Sep 30, 2021

I think there's too many videos in this course and not enough hands-on exercises. There should be more videos about system backups and Active Directory that show you what to do in the real world of IT.

By Samuel A

Nov 22, 2019

You can learn more information about this course in the supplemental readings.

By Aleksy J

Jan 27, 2022

I wont leave it without comment , i do understand its big junk of knowledge but it was the most boring course from this series so far. Most of the time when gentelmen was talking i was confused and i did not understand nothing . Now jokes about reading were not really funny , way too much reading . If i want to read wikipiedia i dont need a course. Also losing my valuable time on listening that zombies will kill office or explaining for a two min simple procedure of clicking ok in the windows several times made me boiling. I appreciate his knowledge however person don't have the gift to pass it to others. Compering to Cindy from the last course its like ferrari to fiat punto.

By Brian P

Nov 5, 2019

This particular course has been the hardest to get through of the bunch, and not because the material is difficult, but because I basically went to Wikipedia for all of the content. The videos simply mention items you then need to research or learn on your own in most cases. I'm fine with self-paced learning, but it made for a waste of time in watching videos, and Wikipedia articles do not give great examples of the services in action.

By Boruch S

Sep 2, 2020

The part about AD is very disorganised to anyone with basic knowledge and the labs are also too long and convoluted. On the whole the course is informative but being that there is so much info that many people will not have familiarity with it is too disorganised and complex. Perhaps a clearer textbook style text would help organise the new concepts in the mind

By Rachel H

Feb 18, 2020

Most of the labs did not work. This was very disappointing. The tests also had wrong answers marked as right.

Even the link to the survey doesn't work

By Moises F

Aug 24, 2019

Many spelling errors, the videos don't show what they are talking about. The labs are sometimes very confusing.

By Aniket Z

Aug 1, 2020

lots of supllimental reading,else the course is ok

By Grant M

May 21, 2022

so far I find it very discouraging im not sure if its how the information is being presented or what, it is taking me forever to get through this active directory in week 4 . as I said very discouraging I've spent well over 10 hours on this subject alone ontop of all that "see supplemental reading" seems like a huge copout I could read wikipedia without paying for it. I'd appreciate it if all the information required was presented in a reasonable fashion with more realistic time constraints im going to try and stick with it but this is brutal compared to the rest of the certificate

By Nikea N

May 17, 2020

Quiz was given before material was taught. Please look at the order of the lessons and requirements.

By Scott S

May 30, 2023

AWFUL. Way too much material. Presented poorly. Impossible to learn.

By Pavel R

Mar 12, 2020

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By Jeff M

Apr 25, 2018

instructor talks way to fast, making it difficult to understand.

By Deleted A

Jun 11, 2020

It was an amazing course prophecy by Devan Sir. I humbly thank such an interactive session on roles to responsibilties to the system functioning, Communication channelising, deploying devices over a network and procuring data services data domains to backing and restoring the data system, it was a full fledged course on SysAdmin And IT services and its functionalities.

Learning from my mistakes and experimenting things is something that gets me in it and that is when I thought to make career in it. Mistakes will be made because you are human after all.

Own them, learn from them and do better next time work, and in life

Such is true in IT specialist. I had a better understanding of the responsibilities of a sysadmin and how closely they relate to the work of an IT support specialist. Just by digging in there, rolling up my sleeves, and tackling it head on. And not being scared off by whatever stood in front of me.

Being in this field, pushing myself in technology, continuing to deal with the challenges and overcoming them, continuing to grow and learn, this has helped me with the little technologists that I am and the kind of set the course for us in what they see us doing in the future.

Learning from my mistakes and experimenting things is something that gets me in it and that is when I thought to make career in it. Mistakes will be made because you are human after all.

Own them, learn from them and do better next time work, and in life. Things are not easy.

They are difficult.

But hard work pays off, and

it clearly shows that you've put your hard work to get here.

Such is true in IT specialist. I had a better understanding of the responsibilities of a sysadmin and how closely they relate to the work of an IT support specialist. Just by digging in there, rolling up my sleeves, and tackling it head on. And not being scared off by whatever stood in front of me.

Being in this field, pushing myself in technology, continuing to deal with the challenges and overcoming them, continuing to grow and learn, this has helped me with the little technologists that I am and the kind of set the course for us in what they see us doing in the future.

By John M

Oct 16, 2019

Up, to, and through the System Administration course for Google IT, I feel it uses a methodical approach that ties it all in together in the System Administration part of the course, which is what I was hoping for as well as expecting it. I have been a formal professional in this field for 3 years at this point of the journey, and seeing how all of it ties in together has been both fascinating and enlightening. Working as a Lvl. I BaaS Admin support, I can see now, I even more comfortable I've become working in the Linux environment, oftentimes working in both Windows and Linux in tandem with one another, which was something I had started implementing naturally while working as an IT Support for UNC. It just made sense to me, then to see that I was going in the right direction, as the Linux Subsystem in Windows gained traction, and observing how the OS environments come together, I'm proud, I'm even more intrigued, and very excited in continuing to grow with and in learning these new technologies. I treated myself to paying for and investing this certification into myself. I am so happy I did!

By Jeff S

Sep 29, 2021

The instructor for this course (System Administration) was probably the best of all of the Google-offered courses available on the Coursera platform. A lot of the topics were complex and I feel like the information presented barely scratched the surface of these concepts. There was so much supplemental reading, the instructor kind of made a joke of it. I enjoyed how the instructor found a way to make a connection with me, as a learner. It is obvious that he knows the material and enjoys sharing his knowledge. (Compare this to many of the instructors from other Google Offered courses, such as the power users course from this specialization, or the instructor from the R course in the Data Analytics specialization. Those courses were about as exciting as watching paint dry because the instructors had as much energy, enthusiasm, and personality as a corpse!)

By Carolyn O

Jan 31, 2021

This has been a great program. I really appreciate Google putting it together. All of the instructors have been a joy to watch and listen to. Even some chuckles! It's been put together, and presented, excellently.

My only complaint is the Qwiklabs. They are a great learning and practice experience. However, they are too short. I try hard to get through the tasks, following the instructions, to beat the clock...there's really not enough time to absorb what we are doing. The last one was funny, when it said "take a moment and look around". I'm thinking "really?, who has time for that?" I appreciate that the last few labs were optional. It was nearly impossible to complete them in the required amount of time. I couldn't afford to do them multiple times.

By Stu W

Jan 25, 2022

Did you ever hear the tragedy of Darth Plagueis The Wise? I thought not. It’s not a story the Jedi would tell you. It’s a Sith legend. Darth Plagueis was a Dark Lord of the Sith, so powerful and so wise he could use the Force to influence the midichlorians to create life… He had such a knowledge of the dark side that he could even keep the ones he cared about from dying. The dark side of the Force is a pathway to many abilities some consider to be unnatural. He became so powerful… the only thing he was afraid of was losing his power, which eventually, of course, he did. Unfortunately, he taught his apprentice everything he knew, then his apprentice killed him in his sleep. Ironic. He could save others from death, but not himself