À propos de ce cours
4.7
1,984 notes
324 avis
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100 % en ligne

Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Dates limites flexibles

Dates limites flexibles

Réinitialisez les dates limites selon votre disponibilité.
Niveau débutant

Niveau débutant

Heures pour terminer

Approx. 14 heures pour terminer

Recommandé : 8 - 10 hours per week...
Langues disponibles

Anglais

Sous-titres : Anglais, Arabe

Compétences que vous acquerrez

Directory ServiceLightweight Directory Access Protocol (LDAP)Backup
100 % en ligne

100 % en ligne

Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Dates limites flexibles

Dates limites flexibles

Réinitialisez les dates limites selon votre disponibilité.
Niveau débutant

Niveau débutant

Heures pour terminer

Approx. 14 heures pour terminer

Recommandé : 8 - 10 hours per week...
Langues disponibles

Anglais

Sous-titres : Anglais, Arabe

Programme du cours : ce que vous apprendrez dans ce cours

Semaine
1
Heures pour terminer
4 heures pour terminer

What is System Administration?

Welcome to the System Administration course of the IT Support Professional Certificate! In the first week of this course, we will cover the basics of system administration. We'll cover organizational policies, IT infrastructure services, user and hardware provisioning, routine maintenance, troubleshooting, and managing potential issues. By the end of this module, you will understand the roles and responsibilities of a System Administrator. So let's get started!...
Reading
16 videos (Total 44 min), 6 lectures, 4 quiz
Video16 vidéos
What is Systems Administration?2 min
Servers Revisited4 min
The Cloud3 min
Organizational Policies2 min
IT Infrastructure Services1 min
User and Hardware Provisioning4 min
Routine Maintenance1 min
Vendors1 min
Troubleshooting and Managing Issues3 min
In Case of Fire, Break Glass1 min
Dion Michelle Obama Story1 min
With Great Power Comes Great Responsibility3 min
Never Test in Production2 min
Assessing Risk2 min
Fixing Things the Right Way2 min
Reading6 lectures
Navigating Coursera10 min
Program Surveys10 min
How to Use Discussion Forums10 min
Get to Know Your Classmates10 min
Supplemental Reading on KVM switch10 min
Recording Your Actions10 min
Quiz3 exercices pour s'entraîner
What is System Administration?16 min
Systems Administration Tasks4 min
What is System Administration?24 min
Semaine
2
Heures pour terminer
6 heures pour terminer

Network and Infrastructure Services

In the second week of this course, we'll learn about network and infrastructure services. We will cover what IT infrastructure services are and what their role is in system administration. We'll also learn about server operating systems, virtualization, network services, DNS for web services, and how to troubleshoot network services. By the end of this module, you will know the most common IT infrastructure services you'll encounter when handling system administration tasks....
Reading
23 videos (Total 75 min), 6 lectures, 7 quiz
Video23 vidéos
The Role of IT Infrastructure Services in SysAdmin min
Types of IT Infrastructure Services6 min
How do Qwiklabs Work?1 min
Heather First Tech Job1 min
Server Operating Systems1 min
Virtualization2 min
Remote Access Revisited3 min
FTP, SFTP, and TFTP3 min
NTP2 min
Network Support Services Revisited1 min
DNS1 min
DNS for Web Servers2 min
DNS for Internal Networks3 min
DHCP2 min
Unable to Resolve a Hostname or Domain Name3 min
What do Services Look Like in Action2 min
Managing Services in Linux4 min
Managing Services in Windows3 min
Configuring Services in Linux4 min
Configuring Services in Windows4 min
Configuring DNS with Dnsmasq6 min
Configuring DHCP with Dnsmasq7 min
Reading6 lectures
Supplemental Reading for IT Infrastructure Services10 min
Supplemental Reading for Server Operating Systems10 min
Supplemental Reading for Remote Access and SSH10 min
Supplemental Reading for FTP Clients10 min
Supplemental Reading for BIND/PowerDNS10 min
Supplemental Reading for DNS and DHCP10 min
Quiz4 exercices pour s'entraîner
Intro to IT Infrastructure Services6 min
Physical Infrastructure Services6 min
Network Services10 min
Network Services16 min
Semaine
3
Heures pour terminer
5 heures pour terminer

Software and Platform Services

In the third week of this course, we'll explore software and platform services. We'll cover what types of software and platform services you may encounter in a tech role and how to manage them. We'll learn how to configure email services, security services, file services, print services, and platform services. We'll explore ways to troubleshoot platform services and common issues to look out for. By the end of this module, you'll understand how to setup and manage the IT infrastructure services to help a business stay productive, keep information secure, and deliver applications to its users. ...
Reading
15 videos (Total 42 min), 9 lectures, 6 quiz
Video15 vidéos
Configuring Communication Services2 min
Configuring Email Services3 min
Configuring User Productivity Services2 min
Configuring Security Services3 min
Heather Managing Self Doubt1 min
What are file services?1 min
Network File Storage3 min
Configuring Print Services3 min
Web Servers Revisited4 min
What is a database server?1 min
Is the website down?4 min
Cloud Concepts3 min
Typical Cloud Infrastructure Setups1 min
When and How to Choose Cloud2 min
Reading9 lectures
Supplemental Reading for Chat Communication Services10 min
Supplemental Reading for Email Services10 min
Supplemental Reading for File Services10 min
Supplemental Reading for Network File Storage10 min
Supplemental Reading for Print Services10 min
Supplemental Reading for Web Servers (Revisited)10 min
Supplemental Reading for Database Admin Jobs10 min
Supplemental Reading for Troubleshooting with Developer Tools10 min
Managing Cloud Resources10 min
Quiz4 exercices pour s'entraîner
Software Services8 min
File, Print, and Platform Services8 min
Troubleshooting Platform Services4 min
Software and Platform Services14 min
Semaine
4
Heures pour terminer
6 heures pour terminer

Directory Services

In the fourth week of this course, we'll learn about directory services. Specifically, we'll cover how two of the most popular directory services, Active Directory and OpenLDAP, work in action. We'll explore the concept of centralized management and how this can help SysAdmins maintain and support all the different parts of an IT infrastructure. By the end of this module, you will know how to add users, passwords, and use group policies in Active Directory and OpenLDAP. ...
Reading
18 videos (Total 98 min), 10 lectures, 5 quiz
Video18 vidéos
What is a directory server?4 min
Implementing Directory Services2 min
What is centralized management?4 min
What is LDAP?1 min
What is LDAP Authentication?3 min
Heather Overcoming Obstacles1 min
What is Active Directory?6 min
Managing Active Directory3 min
Managing Active Directory Users and Groups11 min
Managing Active Directory User Passwords4 min
Joining an Active Directory Domain4 min
What is Group Policy?4 min
Group Policy Creation and Editing13 min
Group Policy Inheritance and Precedence8 min
Group Policy Troubleshooting13 min
What is OpenLDAP?4 min
Managing OpenLDAP3 min
Reading10 lectures
Supplemental Reading for Centralized Management10 min
Supplemental Reading for LDAP10 min
Supplemental Reading for Kerberos10 min
Supplemental Reading for Active Directory10 min
Supplemental Reading for Group Security Principles10 min
Supplemental Reading for EFS Features10 min
Supplemental Reading for DFL & FFL10 min
Supplemental Reading for Group Policy Troubleshooting10 min
Supplemental Reading for OpenLDAP10 min
Supplemental Reading for Managing OpenLDAP10 min
Quiz4 exercices pour s'entraîner
Introduction to Directory Services6 min
Centralized Management and LDAP8 min
Active Directory30 min
Directory Services20 min
4.7
324 avisChevron Right
Orientation de carrière

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a commencé une nouvelle carrière après avoir terminé ces cours
Avantage de carrière

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a bénéficié d'un avantage concret dans sa carrière grâce à ce cours

Meilleurs avis

par EMJul 26th 2018

THIS was the course I was waiting for! I feel like this gets into the true heart of what it means to be an IT specialist. I loved learning about Virtualization, Backups, Active Directories, etc.

par JYJun 3rd 2018

Lots of great information! The last assignment was pretty challenging. Make sure to include what specific action, service, or product you would recommend and why it would help solve the problem.

Enseignant

À propos de Google

The IT Support Professional Certificate program is part of Grow with Google, an initiative that draws on Google's 20-year history of building products, platforms, and services that help people and businesses grow. Through programs like these, we aim to help everyone– those who make up the workforce of today and the students who will drive the workforce of tomorrow – access the best of Google’s training and tools to grow their skills, careers, and businesses....

À propos de la Spécialisation Google IT Support Professional Certificate

This five-course certificate, developed by Google, includes innovative curriculum designed to prepare you for an entry-level role in IT support. A job in IT can mean in-person or remote help desk work in a small business or at a global company like Google. If you’ve been tinkering with IT or are new to the field, you’re at the right place. The program is part of Grow with Google, a Google initiative to help create economic opportunities for all Americans. Check out this video to learn more. Upon completion of the certificate, you can share your information with top employers like Cognizant, GE Digital, H&R Block, Hulu, J.M. Smucker, Infosys, Intel, KForce, MCPc, PNC Bank, RICOH USA, Sprint, TEKSystems, UPMC, Veterans United Home Loans, Walmart and their subsidiaries, and of course, Google. Through a mix of video lectures, quizzes, and hand-on labs and widgets, the program will introduce you to troubleshooting and customer service, networking, operating systems, system administration and security. Along the way, you’ll hear from Googlers with unique backgrounds whose own foundation in IT support served as a jumping off point for their careers. By dedicating 8-10 hours a week, you can complete the certificate in about eight months. You can skip through content that you might already know and speed ahead to the graded assessments. Except as otherwise noted, the contents on this site are licensed under a Creative Commons Attribution-ShareAlike 4.0 International License....
Google IT Support Professional Certificate

Foire Aux Questions

  • Une fois que vous êtes inscrit(e) pour un Certificat, vous pouvez accéder à toutes les vidéos de cours, et à tous les quiz et exercices de programmation (le cas échéant). Vous pouvez soumettre des devoirs à examiner par vos pairs et en examiner vous-même uniquement après le début de votre session. Si vous préférez explorer le cours sans l'acheter, vous ne serez peut-être pas en mesure d'accéder à certains devoirs.

  • Lorsque vous vous inscrivez au cours, vous bénéficiez d'un accès à tous les cours du Certificat, et vous obtenez un Certificat lorsque vous avez réussi. Votre Certificat électronique est alors ajouté à votre page Accomplissements. À partir de cette page, vous pouvez imprimer votre Certificat ou l'ajouter à votre profil LinkedIn. Si vous souhaitez seulement lire et visualiser le contenu du cours, vous pouvez accéder gratuitement au cours en tant qu'auditeur libre.

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