This course will transition you from working on a single computer to an entire fleet. Systems administration is the field of IT that’s responsible for maintaining reliable computers systems in a multi-user environment. In this course, you’ll learn about the infrastructure services that keep all organizations, big and small, up and running. We’ll deep dive on cloud so that you’ll understand everything from typical cloud infrastructure setups to how to manage cloud resources. You'll also learn how to manage and configure servers and how to use industry tools to manage computers, user information, and user productivity. Finally, you’ll learn how to recover your organization’s IT infrastructure in the event of a disaster.
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Niveau débutant
Approx. 31 heures pour terminer
Anglais
Sous-titres : Anglais, Espagnol, Portugais (brésilien), Arabe
Compétences que vous acquerrez
Directory ServiceLightweight Directory Access Protocol (LDAP)Backup
Certificat partageable
Obtenez un Certificat lorsque vous terminez
100 % en ligne
Commencez dès maintenant et apprenez aux horaires qui vous conviennent.
Dates limites flexibles
Réinitialisez les dates limites selon votre disponibilité.
Niveau débutant
Approx. 31 heures pour terminer
Anglais
Sous-titres : Anglais, Espagnol, Portugais (brésilien), Arabe
Offert par
The IT Support Professional Certificate program is part of Grow with Google, an initiative that draws on Google's 20-year history of building products, platforms, and services that help people and businesses grow. Through programs like these, we aim to help everyone– those who make up the workforce of today and the students who will drive the workforce of tomorrow – access the best of Google’s training and tools to grow their skills, careers, and businesses.
Programme du cours : ce que vous apprendrez dans ce cours
5 heures pour terminer
What is System Administration?
Welcome to the System Administration course of the IT Support Professional Certificate! In the first week of this course, we will cover the basics of system administration. We'll cover organizational policies, IT infrastructure services, user and hardware provisioning, routine maintenance, troubleshooting, and managing potential issues. By the end of this module, you will understand the roles and responsibilities of a System Administrator. So let's get started!
5 heures pour terminer
16 vidéos (Total 44 min), 6 lectures, 5 quiz
16 vidéos
Course Introduction4 min
What is Systems Administration?2 min
Servers Revisited4 min
The Cloud3 min
Organizational Policies2 min
IT Infrastructure Services1 min
User and Hardware Provisioning4 min
Routine Maintenance1 min
Vendors1 min
Troubleshooting and Managing Issues3 min
In Case of Fire, Break Glass1 min
Dion Michelle Obama Story1 min
With Great Power Comes Great Responsibility3 min
Never Test in Production2 min
Assessing Risk2 min
Fixing Things the Right Way2 min
6 lectures
Navigating Coursera10 min
Program Surveys10 min
How to Use Discussion Forums10 min
Get to Know Your Classmates10 min
Supplemental Reading on KVM switch10 min
Recording Your Actions10 min
4 exercices pour s'entraîner
What is System Administration?30 min
Systems Administration Tasks30 min
What is System Administration?1 h
Qwiklabs: Production and Test
7 heures pour terminer
Network and Infrastructure Services
In the second week of this course, we'll learn about network and infrastructure services. We will cover what IT infrastructure services are and what their role is in system administration. We'll also learn about server operating systems, virtualization, network services, DNS for web services, and how to troubleshoot network services. By the end of this module, you will know the most common IT infrastructure services you'll encounter when handling system administration tasks.
7 heures pour terminer
23 vidéos (Total 74 min), 6 lectures, 10 quiz
23 vidéos
The Role of IT Infrastructure Services in SysAdmin56s
Types of IT Infrastructure Services6 min
How do Qwiklabs Work?1 min
Heather First Tech Job1 min
Server Operating Systems1 min
Virtualization2 min
Remote Access Revisited3 min
FTP, SFTP, and TFTP3 min
NTP2 min
Network Support Services Revisited1 min
DNS1 min
DNS for Web Servers2 min
DNS for Internal Networks3 min
DHCP2 min
Unable to Resolve a Hostname or Domain Name3 min
What do Services Look Like in Action2 min
Managing Services in Linux4 min
Managing Services in Windows3 min
Configuring Services in Linux4 min
Configuring Services in Windows4 min
Configuring DNS with Dnsmasq6 min
Configuring DHCP with Dnsmasq7 min
6 lectures
Supplemental Reading for IT Infrastructure Services10 min
Supplemental Reading for Server Operating Systems10 min
Supplemental Reading for Remote Access and SSH10 min
Supplemental Reading for FTP Clients10 min
Supplemental Reading for BIND/PowerDNS10 min
Supplemental Reading for DNS and DHCP10 min
7 exercices pour s'entraîner
Intro to IT Infrastructure Services30 min
Physical Infrastructure Services30 min
Network Services30 min
Network Services40 min
Qwiklabs: Service Management in Linux
Qwiklabs: Service Management in Windows
Qwiklabs: Getting familiar with DNS and DHCP
7 heures pour terminer
Software and Platform Services
In the third week of this course, we'll explore software and platform services. We'll cover what types of software and platform services you may encounter in a tech role and how to manage them. We'll learn how to configure email services, security services, file services, print services, and platform services. We'll explore ways to troubleshoot platform services and common issues to look out for. By the end of this module, you'll understand how to setup and manage the IT infrastructure services to help a business stay productive, keep information secure, and deliver applications to its users.
7 heures pour terminer
16 vidéos (Total 45 min), 10 lectures, 8 quiz
16 vidéos
Module Introduction1 min
Configuring Communication Services2 min
Configuring Email Services3 min
Configuring User Productivity Services2 min
Configuring Security Services3 min
Heather Managing Self Doubt1 min
What are file services?1 min
Network File Storage3 min
Mobile Synchronization3 min
Configuring Print Services3 min
Web Servers Revisited4 min
What is a database server?1 min
Is the website down?4 min
Cloud Concepts3 min
Typical Cloud Infrastructure Setups1 min
When and How to Choose Cloud2 min
10 lectures
Supplemental Reading for Chat Communication Services10 min
Supplemental Reading for Email Services10 min
Supplemental Reading for File Services10 min
Supplemental Reading for Network File Storage10 min
Supplemental Readings for Mobile Synchronization10 min
Supplemental Reading for Print Services25 min
Supplemental Reading for Web Servers (Revisited)10 min
Supplemental Reading for Database Admin Jobs10 min
Supplemental Reading for Troubleshooting with Developer Tools10 min
Managing Cloud Resources10 min
6 exercices pour s'entraîner
Software Services30 min
File, Print, and Platform Services30 min
Qwiklabs: Managing websites with Apache2
Troubleshooting Platform Services30 min
Qwiklabs: Managing Cloud Resources
Software and Platform Services35 min
7 heures pour terminer
Directory Services
In the fourth week of this course, we'll learn about directory services. Specifically, we'll cover how two of the most popular directory services, Active Directory and OpenLDAP, work in action. We'll explore the concept of centralized management and how this can help SysAdmins maintain and support all the different parts of an IT infrastructure. By the end of this module, you will know how to add users, passwords, and use group policies in Active Directory and OpenLDAP.
7 heures pour terminer
19 vidéos (Total 100 min), 11 lectures, 6 quiz
19 vidéos
What is a directory server?4 min
Implementing Directory Services2 min
What is centralized management?4 min
What is LDAP?1 min
What is LDAP Authentication?3 min
Heather Overcoming Obstacles1 min
What is Active Directory?6 min
Managing Active Directory3 min
Managing Active Directory Users and Groups11 min
Managing Active Directory User Passwords4 min
Joining an Active Directory Domain4 min
What is Group Policy?4 min
Group Policy Creation and Editing13 min
Group Policy Inheritance and Precedence8 min
Group Policy Troubleshooting13 min
Mobile Device Management (MDM)1 min
What is OpenLDAP?4 min
Managing OpenLDAP3 min
11 lectures
Supplemental Reading for Centralized Management10 min
Supplemental Reading for LDAP10 min
Supplemental Reading for Kerberos10 min
Supplemental Reading for Active Directory10 min
Supplemental Reading for Group Security Principles10 min
Supplemental Reading for EFS Features10 min
Supplemental Reading for DFL & FFL10 min
Supplemental Reading for Group Policy Troubleshooting10 min
Supplemental Readings for Mobile Device Management (MDM)10 min
Supplemental Reading for OpenLDAP10 min
Supplemental Reading for Managing OpenLDAP10 min
5 exercices pour s'entraîner
Introduction to Directory Services30 min
Qwiklabs: Using Active Directory
Centralized Management and LDAP30 min
Active Directory30 min
Directory Services50 min
Avis
Meilleurs avis pour SYSTEM ADMINISTRATION AND IT INFRASTRUCTURE SERVICES
par AK13 déc. 2018
Good course which gives as much details about administration and infrastructure services . A Big thank you for Google , Coursera and The instructor for giving a valuable knowledge to me. Thank you
par OQ15 janv. 2020
This chapter is very interesting since describes a lot of the things that we have at the office running on the background but we never understood well. The material is well put together, congrats.
par DY16 nov. 2019
I just cannot thank Google and Coursera enough for this opportunity. This particular module of the entire Google IT Programme really kindled my curiosity to learn more using this path. Thank you.
par JY2 juin 2018
Lots of great information! The last assignment was pretty challenging. Make sure to include what specific action, service, or product you would recommend and why it would help solve the problem.
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Quelle est la politique de remboursement ?
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Puis-je obtenir des crédits universitaires si je réussis le Cours ?
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