Chevron Left
Retour à Reports, Dashboards, and Customer Success in Salesforce

Avis et commentaires pour d'étudiants pour Reports, Dashboards, and Customer Success in Salesforce par Salesforce

4.8
étoiles
85 évaluations

À propos du cours

The fourth course in the Salesforce Sales Operations Professional Certificate — Reports, Dashboards, and Customer Success in Salesforce — is for anyone who is curious about entry level sales roles that require foundational skills in Salesforce, the sales operations specialist role specifically, how to use tools in Salesforce to improve customer service at a business, how to leverage data in Salesforce to improve the overall performance of a sales team, and the path to becoming a Salesforce administrator. This fourth course goes into more depth on how a sales operations specialist would use Salesforce Service Cloud to support a variety of different customer service needs. You will learn the basics of effective customer support, and you will leverage a variety of new tools available in the Salesforce Service Cloud to effectively manage customer relationships. This course also goes into more depth on how a sales ops specialist would use Salesforce Reports and Dashboards to support a variety of needs from a sales team manager to track, improve, and forecast the overall performance of a sales team. You will learn how to use filters to produce custom reports in Salesforce, and then discover how to visualize that data effectively through the use of charts and dashboards.  For this course, it is recommended (but not required) that you have some background knowledge of sales and CRM, as well as an understanding of the basics of Salesforce platform navigation. If you're a total beginner with these concepts, you can still be successful in this course — however, it might require some additional work on your part. By enrolling in this course, you are taking the next step to kickstarting your career in Salesforce. Congratulations on continuing this exciting journey!...

Meilleurs avis

MO

21 sept. 2022

very informative and loaded with great materials. You learn alot and get a good understanding of tools within salesforce.

NN

27 août 2021

Excellent! It was like a real world to me. I will keep engaging on my own on reports and dashboards practices

Filtrer par :

1 - 21 sur 21 Avis pour Reports, Dashboards, and Customer Success in Salesforce

par Will T

24 juin 2021

par Nwaulu B N

28 août 2021

par Daniel P

23 juil. 2021

par Noel T

5 oct. 2021

par Philip L

26 janv. 2022

par Megan O

22 sept. 2022

par Joshua O

5 juin 2022

par Luis F C D

3 févr. 2022

par Johnpaul C O

22 oct. 2022

par Gokul P

22 sept. 2021

par Prajakta R K

7 oct. 2022

par Dharmesh U

23 sept. 2021

par Sam R

28 janv. 2022

par Yasmin B

24 août 2022

par Ayooluwa E S

29 juil. 2022

par Anshul H

11 oct. 2021

par Brandon R

6 mai 2022

par Frank B

18 nov. 2021

par Dharmesh T R

2 déc. 2021

par GIancarlo C

19 mai 2022

par Nikki A

22 févr. 2022