4.4.3: The Four Rs of Apologizing: Remorse and Responsibility

En provenance du cours de Université de l'Illinois à Urbana-Champaign
Shaping Your Professional Brand
19 notes
Université de l'Illinois à Urbana-Champaign
19 notes
À partir de la leçon
Week 4: When Things Go Wrong
Despite your best efforts, sometimes problems can’t be avoided. Learn an effective strategy for apologizing, and how to engage in disputes professionally.

Rencontrer les enseignants

  • C. K. Gunsalus
    C. K. Gunsalus
    Director of the National Center for Professional and Research Ethics (NCPRE), Professor Emerita of Business, and Research Professor at the Coordinated Science Laboratory