A very good package which covers the latest trends on digitalization in operations & reviews about quality & strategy elaborately. This is useful for modern manufacturing trend.
Excellent course on operations management. Greatly explained how traditional quality control measures were still used today and improvised to modern manufacturing environment.
par Amr A S•
par Rajendra S•
par Vaibhaw R•
par Hazem M Y M•
par Vjaceslavs L•
The most valuable part of the course, for me was week 3 with a very practical information about the quality assessment. The rest information was not so practical but rather a description of different cases, which are obvious and well known for people with minimal professional managerial background. So, I would prefer not stories about Uber, Amazon etc. but more info about the core topic of the course – how to develop a Strategy to repeat the success of Uber, Amazon…
par Muhammad I•
I love that topic, but I think, the videos are too monotonous. Maybe give it more pop-up quiz to make it better
par MUHAMMAD A K•
The course is very good, the way taught is great, but lacking in answering questions.
par James S•
Videos were far too long. Need to be much more concise.
par Edwin V O•
Great review of concepts to refresh lean and six sigma, and process improvement in GENERAL.
Expected deeper and more practical information (case studies, maybe a project in a module instead of a quiz, etc.) regarding the service industry as stated at the beginning of the course. There just one part of a module (aprox. 15 min) that got into some detail.
Also, there was no interaction at all in the forums. If at least the mentors could set some interesting subjects and comments to motivate that, would be of help.
Due to this, my expectations weren´t met. Was looking for detailed service industry (financial) applications of process improvement knowledge.
par Eric H•
I would not recommend this course. The content is very relevant to the subject matter. However, the lectures are much longer than they need to be, and filled with unnecessary commentary. The instructor often verbally discusses the statistical formula with a few bullets on a slide with the focus on himself. The delivery would be much better if the instructor would put himself in the background and the focus be reoriented on a whiteboard style walk-through of the equation at hand.
par Eun L•
Suggest the lecture be more dynamic and engaging. Background slides should be updated to be more in line with contemporary digital technology. Suggest using pointer when appropriate. Examples used could have been more relevant with modern firms and their processes.
par Mohammad r F•
I was not a practical course for me. I didn't learn many things from it. too theory and less practical
par DAVID A G H•
The previous version of this course was clear and understandable.
par Vassiliki ( L•
Difficult to follow the in
par Lin Y•
I still feel that the course material and content should be more precise and direct. For example, the content and note are very generic and how specifically the note/content is linked to real life is very brief or in fact little. However, to give due credit, there are case studies for us to review and read up, these are useful. Real applications such as six sigma and lean concept are very little linked to the content this course is giving.
In fact, I agree that quality management is a philosophical study. Hence, if it should be tested in open-ended and logically approach. The tests are really debatable, especially those parts that it is merely the play of language.
Overall, it will be better if the note/content can be more direct and specific.
par Paul R P•
Doesn't mesh well with the rest of the course work. The program is set up in such away that the student has to check four different tools in order to complete Blackboard, school email, HBR, Coursera). If you are a professional with limited time, this course is not for you. I recommend consolidating the course material into one place and allowing students to use the email account that works best for them.
par Charvan E M•
Course is interesting but the lecturer is boring and the videos are too long. Would be better if the videos were shorter and separated in sections of 6 or 7 minutes rather than watching a 30 minute video in one go. This really affected my learning experience.
par David H•
teacher is not good. he is not very clear and material is difficult to understand because the teacher doesn't do a good job of explaining. he also talks too much about insignificant things making the videos too long where you lose focus.
par Noah M S•
This is the worst college-level (not to mention graduate-level) course I have ever taken. It is hard to believe that this is what is being offered as college credit.
par Rafael A W•
Pouco acrescentou e esteve muito abaixo do esperado. Os videos eram MUITO longos, pouquíssimos exercícios práticos e avaliações que não avaliavam.
par Phani M•
Bad lecturer. Lenghthy videos& irrelevant topics. Quizzes are not aligned. No proper visual cues. Uncomfortable experience of online learning.
par Isuru K•
Only process capabilities analysis is valuable. Others are just general concepts.
par Herad M•
Professor cannot hold my attention. I didn't feel like I learned much.
par Sonam I M•
The lectures were too long and failed to keep my interest