À propos de ce cours : In this course, you will learn about the role of operations and how they are connected to other business functions in manufacturing- and service-focused organizations. You will learn and practice the use of decision-making frameworks and techniques applicable at all levels, from management-level strategic decisions such as connecting process to the needs of various customer segments, to front-line tactical decisions such as choosing between ordering larger quantities vs. ordering more frequently. Upon successful completion of this course, you will be able to: • Understand the role of operations management • Relate underlying principles to operations management frameworks and techniques • Synthesize information to make strategic operations decisions • Evaluate processes on different dimensions • Apply analytical techniques for tactical operations decision This course is part of the iMBA offered by the University of Illinois, a flexible, fully-accredited online MBA at an incredibly competitive price. For more information, please see onlinemba.illinois.edu.

Créé par : University of Illinois at Urbana-Champaign

Enseigné par : Gopesh Anand, Associate Professor of Business Administration
Department of Business Administration, College of Business
Enseigné par : Udatta Palekar, Associate Professor
Business Administration

Informations de base	Cours 3 de 7 dans Value Chain Management Specialization
Engagement	4 weeks of study, 6-8 hours/week
Langue	Anglais, Sous-titres : Vietnamien
Comment réussir	Réussissez tous les devoirs notés pour terminer le cours.
Notes des utilisateurs	4.6 étoiles Note moyenne des utilisateurs 4.6Voir ce que disent les étudiants

Terminez ce cours pour travailler en vue de :

Spécialisation Value Chain Management

Ce cours fait partie de la Spécialisation Value Chain Management de 7 cours proposée par University of Illinois at Urbana-Champaign

Master of Business Administration (iMBA)

Ce cours fait partie du programme de 18 courses plus three capstone projects diplômes intégralement en ligne

Programme de cours

SEMAINE 1

Module 1: Course Orientation & Process Analysis

In this module, you will be introduced to the idea of operations as processes that are composed of coordinated activities. Processes will then be characterized by how activities and resources required to perform them are organized. Process types will be described and guidelines on the appropriate choice of a process type will be presented. Activities and processes will be analyzed and key performance metrics will be presented. You will learn about cycle times, flow rates, throughput times, and how to calculate them for activities and processes. The calculated metrics will allow you to identify bottleneck activities and understand the idea of capacity utilization. The module ends with Little’s law, which introduces the notion of inventories and how other process metrics are related to amount of inventory in a process.

7 vidéos, 8 lectures, 1 quiz pour s'exercer

Vidéo: Meet Professor Udatta Palekar
Reading: Syllabus
Reading: Glossary
Reading: Brand Descriptions
Reading: About the Discussion Forums
Reading: Social Media
Reading: Update Your Profile
Practice Quiz: Orientation Quiz
Reading: Module 1 Overview
Reading: Module 1 Readings
Vidéo: Lesson 1-1.1 Process View of Operations (Part 1)
Vidéo: Lesson 1-1.2 Process View of Operations (Part 2)
Vidéo: Lesson 1-2 Process Flow Analysis
Vidéo: Lesson 1-3 Capacity and Utilization
Vidéo: Lesson 1-4 Little’s Law

Noté: Module 1 Graded Quiz

SEMAINE 2

Module 2: Inventory management

In this module, you will learn the importance of inventory management, and effective ways to manage inventories. We will explore different types of inventories and why organizations maintain inventories. You will learn about macro-level inventory performance measures, as well as the various drivers that affect the amount of inventory. You will learn how inventories are managed, how much should be ordered and when. You will learn analytical models, such as the Economic Order Quantity and Economic Manufacturing Quantity, that optimize the order or manufacturing quantities to minimize cost. The effects of lead times and demand variability on inventory management decisions will be discussed and you will learn to calculate safety stocks and re-order points.

7 vidéos, 2 lectures

Reading: Module 2 Overview
Reading: Module 2 Readings
Vidéo: Lesson 2-2.1 Economic Order Quantity (Part 1)
Vidéo: Lesson 2-2.2 Economic Order Quantity (Part 2)
Vidéo: Lesson 2-3.1 Re-Order Point (Part 1)
Vidéo: Lesson 2-3.2 Re-Order Point (Part 2)
Vidéo: Lesson 2-3.3 Re-Order Point (Part 3)
Vidéo: Normal Distribution (Supplement)

Noté: Module 2 Graded Quiz

SEMAINE 3

Module 3: Supply Chain

In this module we explore supply chains and discuss some of the important considerations associated with supply chain management. Using the example of coffee, we discuss the complexities associated with the design and management of supply chains. You will learn about issues arising from sourcing materials, logistics of moving and storing material, and information that is needed to manage the supply chain. You will also understand governance issues and the use of contracts, sustainability of supply chains, and the risks inherent in the workings of a supply chain. Because the sourcing of materials is a major function in supply chain management, you will learn about make-or-buy decisions and the theory of transaction cost economics that undergirds such decisions. Finally, you will learn about the bullwhip effect which explains the magnification of demand variability in a supply chain and the role of information in mitigating this problem.

6 vidéos, 2 lectures

Reading: Module 3 Overview
Reading: Module 3 Readings
Vidéo: Lesson 3-1.2 What is a Supply Chain? (Part 2)
Vidéo: Lesson 3-2.1 Sourcing Decisions (Part 1)
Vidéo: Lesson 3-2.2 Sourcing Decisions (Part 2)
Vidéo: Lesson 3-3 Bullwhip Effect
Vidéo: Interview for Peer Review Assignment

Noté: Module 3 Graded Quiz

Noté: Module 3 Peer Review Assignment

SEMAINE 4

Module 4: Continuous improvement

This module begins with a brief introduction to the pioneering work of W. Edward Deming’s contribution. You will understand Deming’s chain reaction, system of profound knowledge, and the PDCA cycle. Major developments in the CI movement (Lean management, Six-Sigma, TQM, Business Process Re-engineering, and Theory of constraints) that were spawned by Deming’s work are discussed. We will then do a deep dive into two of these initiatives - Lean management, also known as the Toyota Production System, and the Six-sigma methodology. In Lean management we will explain value-adding and non-value-adding activities and the different types of waste. You will learn about Lean management tools such as 5S, 5-Why, Kaizen, and Value Stream Mapping. In Six-sigma you will understand the origin and implications of the six-sigma quality standard. You will learn about the DMAIC framework and the SIPOC process to identify problem areas, and the infrastructure that is required to fully implement six-sigma methodologies in an organization.

13 vidéos, 2 lectures

Reading: Module 4 Overview
Reading: Module 4 Readings
Vidéo: Lesson 4-2.1 Lean Management (Part 1)
Vidéo: Lesson 4-2.2 Lean Management (Part 2)
Vidéo: Lesson 4-3.1 Six-Sigma Methodology (Part 1)
Vidéo: Lesson 4-3.2 Six-Sigma Methodology (Part 2)
Vidéo: Lesson 4-3.3 Six-Sigma Methodology (Part 3)
Vidéo: Lesson 4-3.4 Six-Sigma Methodology (Part 4)
Vidéo: Value Stream Maps (Part 1)
Vidéo: Value Stream Maps (Part 2)
Vidéo: Value Stream Maps (Part 3)
Vidéo: Value Stream Maps (Part 4)
Vidéo: Value Stream Maps (Part 5)
Vidéo: Value Stream Maps (Part 6)

Noté: Module 4 Graded Quiz

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Créateurs

University of Illinois at Urbana-Champaign

The University of Illinois at Urbana-Champaign is a world leader in research, teaching and public engagement, distinguished by the breadth of its programs, broad academic excellence, and internationally renowned faculty and alumni. Illinois serves the world by creating knowledge, preparing students for lives of impact, and finding solutions to critical societal needs.

Tarification

	Acheter le cours
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Obtenir un Certificat de Cours partageable	Disponible

Notation et examens

Note moyenne 4.6 sur 5 sur 199 notes

Thank you so much this has been a wonderful experience.

A well designed, easy to understand course. Professors accent was easily understandable, and his teaching was very explanatory, with real life examples.