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Avis et commentaires pour d'étudiants pour Food & Beverage Management par Université Bocconi

2,314 évaluations
663 avis

À propos du cours

Managing a company in the food and beverage industry is a fascinating task. Food and beverage products are so deeply rooted in the culture of most countries that making and selling them is not only a matter of making and selling good and tasty products, but products that nurture people's body, soul, and heart. Given this, it's not difficult to see that the task quickly becomes complex. The objective of this course is twofold: first, we will focus on contemporary challenges that managers and entrepreneurs in food and beverage businesses should be able to face; and second, we will provide models and tools to design and implement appropriate courses of action to satisfy customers and build an advantage over the competition. This course is made up of four modules and an introduction, each exploring one dilemma that food and beverage companies face. You will be presented with a set of video lectures and guest speakers. These lectures combine an accessible introduction to specific topics integrated with interviews of managers and experts that will give precious insights and examples to the participants. To enhance your learning experience with us, we will make a Documentary on the Excellences of the Modena District available for you, which is in a format that we have developed specifically for this course in order to give you the chance to experience first-hand the territory as our on-campus students usually do. Each module is paired with an evaluated quiz and weekly discussion forums to reflect on the variety of the F&B world, its complexity, and the power of the network that we will build together during the course. Successful completion of the quizzes is required for a course certificate as explained in the Grading Policy. Below the guest speakers of the course: Masterchef Italia Sky – Nils Hartmann, Head of Movie Channels at Sky Italia – Eataly - Paolo Bongiovanni, Marketing Director Italy – Berlucchi – Paolo Ziliani, Owner – Joia Restaurant – Alta Cucina Naturale – Pietro Leemann, Owner and Chef – Branca – Nicolò Branca, Owner – Barilla – Giuseppe Morici, President Region Europe – Proyecto Expo 2015 Chile – Guillermo Ariztia, Chile Pavillon Director – Winery Il Cavallante, Milano – Sergio Morpurgo, Owner Heineken – Floris Cobelens, Marketing Director – TRDN – Martin Oetting, Managing Director – GROM – Federico Grom, Owner and Founder – Tetra Pak – Matthew Hatton, Director Competitor Intelligence – BioHombre – Matteo Panini, CEO – Acetaia Maletti – Carmen & Claudio Maletti Cantine Riunite & CIV – Vanni Lusetti, CEO; Francesca Benini, Sales & Marketing Manager; Elena Lottici, Export Manager; Mario Vandi, Brand Manager – GlemGas – Marco Guerzoni, Program Product Manager – Bibendum Catering – LaFranceschetta58 – Sabrina Lazzereschi & Marta Pulini, Owners and Founders – , DISCLAIMER - Since most of the videos are conducted with those whose native language is not English, we have decided to sometimes preserve their more emphatic speech to keep a tighter match between the audio and the subtitles....

Meilleurs avis


Jul 28, 2020

Any people who want to become an entreprenuer should definitely do this course. The lectures was explained in a detailed manner and the powerpoint slides are also quite precise and easily understood.


May 20, 2020

Really enjoyed this course, found it very in-depth and relevant to the food and beverage industry. My one note would be for some of the links in the last 2 weeks to be updated as they no longer work.

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326 - 350 sur 653 Avis pour Food & Beverage Management

par Marco P

May 04, 2020

A nice course, a good balance among price and contents;

However, I think that the name should be changed in "A marketing approach to F&B Management". Due to this point:

-It do not tackle enough the financial side or the practical side of the matters.


par Hugo M M R

Sep 03, 2017

Good Introduction to Food and Beverage reality. A lot of information focused on Italian reality, mostly. Perfect for beginners without much knowledge and awareness of the different industries involved.

par Elias

Sep 18, 2017

A lot of good knowledge, good interviews, but lacks application problems, in an essay format, which is lowering the long-term memorizing.

par Santiago M

Apr 01, 2017

Average course, some cool case studies, but overall not amazing and not many business models

par Nicoletta P

Jun 22, 2016

Good course but slow, each video was quite long with the same concept repeated few times.

par Eric J

Aug 05, 2020

Worst food course I have taken by far. Information is too repetitive like the other courses I have taken. Instructor just say the words and nothing else. It is sometimes more an opinion than the actual fact. To many videos and interviews are unnecessary and should be cut off. Execution is very poorly done and could have been better. The instructor killed my enthusiasm in week 3 where I got really bored. Instructor shows no enthusiasm and just explains word by word. I give this course a 1 star out of 5.

par Ebru S

May 16, 2020

I have successfully completed the online course program on Food & Beverage Management authorized by Università Bocconi with an average of 85.4%. Thanks to this course; I developed new marketing skills in this field by understanding the main dilemmas of the food & beverage industry such as; Tradition vs Innovation, Products vs Markets, Local vs. Global & finally Small Vs. Big. I also enjoyed the interviews, the quality of the production and the great locations. Grazie mille to Gabriele Troilo from here; the main instructor of the course for his clear explanations and concrete examples & to all of the guest speakers that he interviewed with, who widened my horizon by sharing their real life experiences within the industry. Finally, I would like to thank to Coursera & Bocconi University for making this excellent course available online.

par Ingrid L

Apr 30, 2020

It's a great course for those who like to understand the way marketing in the F&B sector works nowadays. Good combination of presentation (video’s), slides and interviews. Easy to understand.

Professore Gabriele Troilo has a pleasant way of presenting and explains things good and clear. Good examples from F&B. The visual texts in the video’s are great and will help you to focus on the important issues of the presentation. The slide show helps to recaptulate. I did the course for fun within a week, not for my career, during covid-19 lockdown, but learned a lot about an industry which is near to my work. Many thanks to Gabriele Troilo, Bocconi Università and Coursera!

par Rosario H G

Jun 12, 2020

I'm so happy to took this course and finished with hight score, I think this course it was make with information and essential subjects that we need and it's easy to understand because not only had sliders to study also the interviews are very important to be clear the meaning of those concepts that explain it. Well, I already just to say, Thank you very much to our profesor Gabriel Triolo and Bocconi University for amazing, useful content that give me an important new knowledge about the whole Food & Beverage World and I love you so much to have this opportunity. Thanks a lot and I hope visit you one day...

par Joanne M V B

May 09, 2020

I would like to thank the Coursera team for approving my financial aid. The same gratitude also goes to Bocconi University and Professor Troilo for carefully planning this course. The syllabus and the video lecture is user friendly, one can really understand the topic. The module is also provided so the learner can print and file it. This course improves my knowledge about food and beverage management.

Kudos to the whole team for crafting this course! I am beyond grateful!


par David M D R

Jun 28, 2020

Since I am an entrepreneur in the food and beverage business (specialty coffee), this course was truly useful for me and I believe it will be for anyone trying to make a living out of food and beverage. One of its key components is the fact that they present a formal framework to deal with the four dilemmas presented in the course while also explaning how real companies, big and small, applied such frameworks and ideas to make their businesses successful

par Silvana N

Jun 15, 2020

El curso me pareció muy completo y con mucho contenido relevante para las empresas que están en el sector. Como gerente de marca, podré aplicar muchos de los conocimientos adquiridos en el curso, sobre todo sobre segmentación, diferenciación, posicionamiento y comunicación de la marca.

Muchas gracias por dejarnos participar en este curso y darnos tips claves para crecer profesionalmente y crecer nuestros negocios.


May 13, 2020

‘Varied & interesting’‘Used a good range of visual and discussion-based activities’‘Ready to use’ resources from professionals who are in touch with classroom practice.‘Incredibly informative’‘Useful Ofsted information on ‘Deep dives’’‘GCSE Pod – Heard of it but didn’t know how it worked until now.’‘A range of different activities/talks/presentations.’‘Found the take-away resources hugely helpful – thank you.’

par Luciana B M

May 28, 2020

Ótimo curso, qualquer pessoa interessada em abrir seu próprio negócio, na área da alimentação e bebidas deveria fazê-lo. O curso aborda o mercado, dentro da perspectiva do marketing e tem uma vasta gama de materiais disponíveis, além dos vídeos com as aulas, tem slides muito completos, outras sugestões de leitura e vídeos de entrevistas com grandes nomes da indústria, abordando o tema discutido nas aulas.

par Batuhan K

Jun 12, 2020

Prof. Troilo is amazing. He has good energy, his tonality, and the lengths of the courses are just right. Slides that provided with the course are really beneficial. And loved each interview and insights from the market-leading professionals. Quizzes and small questionnaires are mindfully selected and do require your knowledge about the topic. If you are in the Hospitality business, highly recommended.

par Dorian S

May 20, 2020

Thank yo for opening my horizons, , sto imparando l’italiano, sono distributore di caffè di Milano è Napoli negli Stati Uniti , and really helped me to keep myself neutral in all the possibilities the market can change. I would like to get more involved in the, if you could give an advise will be very appreciated. Ci vediamo a Milano pronto.

par Fabrício S

Apr 28, 2020

Relevant training for those who work on F&B business, short content with interesting interviews of experts and market players.

The most exciting lesson was Big vs Small as it let understand more consistently how to actions with different company sizes in relation to each brand on many and specific market.

Yes! I recommend this course.


par Javier S

Jun 17, 2020

Habla de todo en general , de como entender como se trabaja pensando en todas las colaboraciones que ahi que tener en cuenta cuando ahy que tomar alguna decision.

I like it , because has all the parts that you need to understand when making a decision and the collaboration that you have to take and available to understand .

par Emrullah A

Jun 03, 2020

Yiyecek ve içecek yönetimi sertifika numarası URL'sini veya bağlantısını nasıl doğrulayabilirim? Bence sisteme doğrulama numarasını koyarsanız tüm öğrenciler için çok daha iyi olur, çünkü çoğu öğrencinin bana da daha az maliyeti vardır .. Yardıma ihtiyacım var .. Mesajlarımı okuduğunuz için çok teşekkür ederim


par Nur E

May 09, 2020

Really interesting course. It includes both basic marketing concepts and interesting insights (although some are old, they are still pretty solid). I would 100% recommend this course not only to whoever is following a career in the sector but also to food passionates, because of the interesting insights and interviews.

par Ying Y

Jul 12, 2020

It is a really great course where I got to see many business cases in food industry. The specialized topics discussing the current trend and conflicts in the field is insightful. I can related to many examples and hopefully can utilize what I learned from this course in real-life cases.

par Anna G

Jun 08, 2020

The course was good structured and the material was explained very clearly and in an exciting way with a lot of interesting examples. The course attendant receives a new insight into the food and beverage industry and several ideas for the growth and development in this industry.

par Ilaria d P P d C

May 29, 2020

Very interesting course! In my opinion in the perfect integration if you have already follow some other course like marketing or international marketing. This course is well structured and what I found very interesting was the paper integration, curious articles and interviews.

par Gabriele G

Apr 26, 2020

Very clear in every aspect and useful. The Professor used a simple but very effective language, in order to let the student understand the content on every topic.

I suggest this course to everyone who want to lear more about F&B industry, both professional and unprofessional